Hotel Astor

Hotels
6.5 (180 reviews)
Via Tibini 29/31 , Piacenza , IT

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Heating
Family rooms
Pets allowed
Luggage storage
Bar
Fax/photocopying
Breakfast in the room
See all facilities

Review Highlights

Pros:
Great staff
Good location
Decent breakfast
Cons:
Cleanliness issues
Room discomfort
Poor value

Categories

Cleanliness
5.08
Negative sentiment regarding cleanliness due to issues with maintenance and odors.
Service
8.55
Positive sentiment about the staff being kind and helpful.
Location
8.09
Convenient location near the train station and city center.
Room Quality
5.04
Issues with heating, lighting, and overall comfort of rooms.
Amenities
6.07
Limited amenities, with some complaints about the condition of facilities.
Value for Money
5.53
Feedback indicates a feeling of poor value for the price paid.
Food and Beverage
7.08
Breakfast is mentioned positively but considered basic.
Overall Experience
6.55
Average sentiment reflects mixed experiences with some highlights.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 17:34

Property Description

Central Location
Hotel Astor is conveniently located in the heart of Piacenza, just steps away from the train station and the iconic Piacenza Cathedral.

Comfortable Rooms
Experience comfort at its best in our air-conditioned rooms equipped with LCD satellite TVs, ensuring a relaxing stay for our guests.

Convenient Amenities
Start your day right with a delicious buffet breakfast served in a cozy area that combines a breakfast corner and reception. Plus, with easy access to the A1 and A21 motorways, exploring the surrounding areas is a breeze.

To book your stay at Hotel Astor and enjoy these fantastic features, make your reservation now!

Important information:

Late arrival is only possible upon request.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

6.5
Based on 180 reviews
Cleanliness: 5.08
Service: 8.55
Location: 8.09
Room Quality: 5.04
Amenities: 6.07
Value for Money: 5.53
Food and Beverage: 7.08
Overall Experience: 6.55
D
davide • solo_traveller • it
8
Pros:

Posizione ottima praticamente si e' in centro ,personale gentile ,colazione buona

2026-10-17 • via Nuitee
E
elsharkawy • solo_traveller • it
10
2026-10-14 • via Nuitee
I
Iryna • family_with_children • pl
9
2026-10-14 • via Nuitee
F
Fioretti • couple • it
1
Non credevo che in Italia potesse esistere una struttura così.
Pros:

Nulla. Livelli di sporco che non credevo possibili.

Cons:

Lo sporco sulle scale, in bagno e in camera. Mancanza di lampadine funzionanti in bagno, mancanza di spina adattatore per il phon fisso in bagno, quindi non utilizzabile.
Ma soprattutto lo ripeto: i grandi livelli di sporco.

2026-10-11 • via Nuitee
M
MagdaTwo • solo_traveller • pl
1
Poniżej krytyki...
Pros:

-

Cons:

Miejsce to tworzą ludzie, a tutaj poziom obsługi oraz podejście kadry kierowniczej sięgają absolutnego dna. Zero jakiegokolwiek człowieczeństwa, zero elastyczności i brak chęci zrozumienia indywidualnej sytuacji klienta. W trudniejszych lub mniej schematycznych momentach wychodzi całkowity brak profesjonalizmu oraz empatii.
​Jeśli kadra zarządzająca prezentuje taki poziom i narzuca takie standardy, to rzutuje to na całe to miejsce. Kompletna żenada i podejście poniżej wszelkiej krytyki. Zdecydowanie nie polecam.

2026-10-09 • via Nuitee
U
Ulrich • solo_traveller • de
6
Pros:

Zentrale Lage am Rande der Innenstadt.
Mein Fahrrad konnte sicher abgestellt werden.

2026-10-08 • via Nuitee
A
Anna • solo_traveller • de
7
2026-09-19 • via Nuitee
G
Gabriella • solo_traveller • it
1
2026-09-14 • via Nuitee
H
Harald • couple • de
1
Angst überfallen zu werden
Pros:

Katastrophe

Cons:

Alles

2026-09-14 • via Nuitee
D
David • solo_traveller • it
1
2026-09-14 • via Nuitee
M
Maksim • solo_traveller • lt
9
2026-09-13 • via Nuitee
I
ImOrTal • solo_traveller • it
5
Da ristrutturare..
Pros:

Vicino a stazione..

Cons:

Hotel vecchio stile...tappeti su le scale...tutto scheggiato in camera seggieta del water ,radiatore..telefono della doccia rotta...non credo ci tornerò...

2026-09-12 • via Nuitee
G
Giovanny • solo_traveller • gb
10
Pros:

It is a good location and easy access to the transport.

2026-08-31 • via Nuitee
F
Fabiano • solo_traveller • it
10
2026-08-26 • via Nuitee
M
Mélanie • solo_traveller • fr
7
Pros:

Emplacement pratique, proche de la gare et des commodités
Accueil sympathique, chambre spacieuse

Cons:

Qqes endroits abîmés dans la chambre (carrelage cassé notamment qui pourrait être dangereux)
Pas d'ascenseur
Petit déjeuner modeste

2026-08-22 • via Nuitee
P
Precious • family_with_children • it
1
Not coming back
Pros:

I like the fact that it’s at the centre of the city and just 5 mins to train station but the room is not tidy at all
Was disturbed by mosquitoes they left the window open
Without locking it
The room tv was all wired in a strange ways
Too many dust and the Ac wasn’t working well
Two single bed joined together as a queen bed that’s absolutely ridiculous

Cons:

It was 7:30 am in the morning when a cleaner walked inside my room without knocking
She used her key to open my door while I was dressing this is so unprofessional as the hotel check out time is
11Am in the morning
Nothing there pleases me a total disappointment

2026-08-10 • via Nuitee
G
Giuseppe • solo_traveller • it
1
Non soddisfacente
Cons:

Non ho mai visto una struttura così vecchia, senza neanche un box doccia ma con scarico direttamente a terra, anche parzialmente otturato. Mai più

2026-08-05 • via Nuitee
B
Bolis • solo_traveller • it
4
Pros:

Niente

Cons:

Niente

2026-08-05 • via Nuitee
Дранчук Роман • solo_traveller • ua
4
Pros:

Привітний персонал який старається допомогти непогане місце розташування поруч парковка яка вночі безкоштовно і недалеко безкоштовні парковки

Cons:

Загалом брудний дешевий заклад з маленькими зношеними номерами який ми вибрали випадково подорожуючи транзитом. Рушники були чисті наявність витратних матеріалів в санвузлах була але загалом готель складає не найкращі враження оскільки зношений і зашурганий

2026-07-22 • via Nuitee
A
Adriana • solo_traveller • it
7
Pros:

La vicinanza al centro città e alla,stazione.
La ragazza della reception molto gentile

Cons:

Servirebbe più cura nella tappezzeria della struttura e negli accessori in camera

2026-07-20 • via Nuitee