Hotel Shina

Hotels
8.4 (41 reviews)
Stepantsminda-Sameba , Stepantsminda , ge

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Room cleanliness issues
Old mattress

Categories

Cleanliness
6.81
The towels were damp as if they had been used or not dried properly.
Service
9.28
The staff was very friendly and accommodating, despite language barriers.
Location
9.32
Excellent location with convenient parking.
Room Quality
6.27
The room required cosmetic repairs, and the mattress was old and sagging.
Amenities
8.8
Standard amenities expected for this hotel tier.
Value for Money
9.26
Good value considering the location.
Food and Beverage
8.81
Standard quality for this hotel tier.
Overall Experience
8.68
Overall a pleasant experience with notable service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-30 02:38

Property Description

Mountain Views from Balcony
Experience breathtaking mountain views from the comfort of your own balcony in our rooms. Start your day with a cup of coffee while soaking in the natural beauty surrounding Hotel Shina.

Multilingual Reception
Feel at ease with our reception staff fluent in English, Georgian, and Russian. Whether you need area information or assistance during your stay, we are here to make sure you have a comfortable and enjoyable experience.

Convenient Amenities
From a shared lounge to room service, our hotel offers a range of amenities to enhance your stay. Enjoy free WiFi, a shared kitchen, and complimentary toiletries for your convenience.

Book your stay at Hotel Shina now and make unforgettable memories in Stepantsminda.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.4
Based on 41 reviews
Cleanliness: 6.81
Service: 9.28
Location: 9.32
Room Quality: 6.27
Amenities: 8.8
Value for Money: 9.26
Food and Beverage: 8.81
Overall Experience: 8.68
J
Jan • solo_traveller • cz
8
Pros:

Perfect breakfasts, perfect location.

Cons:

Shower without curtain, everything was wet

2026-09-12 • via Nuitee
M
MERCEDES • solo_traveller • es
4
Pros:

Nuestra experiencia fue nefasta. Muy mal trato por parte de la persona que nos recibió. No entendemos la razón pero fue muy grosera. Tampoco pudimos desayunar porque quedamos a las nueve con ella y no apareció. Al día siguiente no nos arriesgamos y desayunamos en un bar para poder empezar pronto las rutas. El baño es muy incómodo, no hay mampara, cortina de ducha pero tampoco alfombra, todo el tiempo todo mojado. No había nadie para pedir papel higiénico (3 personas, dos días, un solo rollo ya empezado). Apena porque la ubicación es buena, las instalaciones no están mal pero faltan detalles importantes.

2026-09-11 • via Nuitee
T
Tatiana • solo_traveller • ru
10
Pros:

Прекрасная хозяйка. Очень хорошие завтраки. Спасибо, что пошли навстречу и приготовили пораньше, чтобы можно было раньше выйти к Казбеку. Отличное местоположение. В кафе можно и поужинать.

Cons:

Немного тек кран, но это не помешало

2026-09-10 • via Nuitee
O
Olaf • couple • nl
3
Geen 2de keer , vreselijk, niet ontspannen
Pros:

Locatie was uitstekend , ontbijt en service restaurant zijn goed

Cons:

De kamer, in de badkamer is het na douchen een zwembad, geen mogelijkheid om dit weg te halen of tegen te houden. Dit blijft dus het gehele verblijf liggen , waardoor je altijd nat bent als je weer de badkamer inloopt, ook de wc zit daar, is ook nat! De regendouche is niet aangesloten, de aansluiting hangt los. De andere douche blijft niet zitten omdat de houder stuk is.
De wc knop blijft steeds hangen met doortrekken, is ook stuk. Nu heb ik dit aangegeven, kwam iemand dit fixen , maar meneer liep alweer weg en luisterde niet meer. Hij keerde ook niet terug om de rest te repareren zoals werd beloofd. Jammer , heel erg jammer!

2026-09-07 • via Nuitee
Мария • couple • ru
1
Cons:

Нас не заселили в объект размещения. Мы приехали поздно ночью после прохождения границы уставшие и не смогли попасть в гостиницу. Хотя в описании написано, что она работает круглосуточно.

2026-09-02 • via Nuitee
M
Mariusz • solo_traveller • pl
10
Pros:

Super śniadanie i wspaniały widok z okna na Kazbek

2026-08-22 • via Nuitee
K
Katrien • solo_traveller • be
7
Pros:

We hadden een kamer achteraan: prachtig zicht op bergen en Gergeti kerk. Lekker ontbijt.

Cons:

Wifi was enkel goed in de gang, het personeel is heel vriendelijk maar weinig en soms moeilijk te vinden.

2026-08-20 • via Nuitee
夏天99 • couple • cn
10
推荐
Pros:

位置就在巴士站附近，临近步道，附近有超市，非常方便。到达时提前办理了入住以便我们能提早登山。早餐很好。虽然所定房间无法在房间内看到日照雪山，但出门在门口就可以看到，性价比不错。

2026-08-06 • via Nuitee
S
Sławomir • solo_traveller • pl
8
Pros:

Smaczne śniadanie

2026-08-05 • via Nuitee
J
Jonathan • solo_traveller • gb
6
The hotel itself is great, but this room is not as described
Pros:

The room was clean, the staff was great

Cons:

The room claims a balcony and mountain views. The hotel has both of those, but this room doesn't. It's actually below street level. Right outside the window is the main walkway to the hotel entrance so you have to keep the curtains closed, a small, public patio (not a balcony, and public, not part of the room), and then at street level, a parking lot. The view from the window is the underside of car bumpers. It's true, if you look out the window, past the cars, across the street and between the buildings on the other side, there are glimpses of the slope up to the mountain, but it's not a mountain view.


Also, the shower in the bathroom is an open stall, which is fine, but the bathroom itself didn't drain well so it left half a centimeter of standing water around the toilet

2026-08-02 • via Nuitee
R
Robert • solo_traveller • gb
9
Excellent value for money
Pros:

I have been in different hotels for the past month and the breakfast here was significantly better than any other place

Cons:

Nothing

2026-07-22 • via Nuitee
S
Sławomir • family_with_children • pl
5
Remont. Tu jest po prostu potrzebny solidny remont.
Pros:

Lokalizacja

Cons:

Drobne awarie, ciągle cieknąca i hałasująca spłuczka i prysznic, niedziałające gniazdka, zapach wilgoci. Śniadanie bardzo przeciętne i minimalne

2026-07-13 • via Nuitee
A
Agnieszka • couple • pl
8
Pros:

Świetna lokalizacja na różne szlaki górskie
. Włączane ogrzewanie w zimne wiosenne dni, za to ostatkowe plusy

Cons:

Brak czajnika w pokoju

2026-06-09 • via Nuitee
L
Lihong • solo_traveller • cn
9
Pros:

位置不错，停车方便，员工热情

2026-05-30 • via Nuitee
E
Erich • solo_traveller • de
8
Pros:

Die Lage. Wenn man an die Grenze will. Wir konnten unsere Motorräder hinter dem Tor parken

2026-05-24 • via Nuitee
M
Makoto • solo_traveller • jp
8
2025-08-31 • via Nuitee
S
Sukhmandeep • solo_traveller • in
10
2025-08-27 • via Nuitee
Михаил • couple • ru
8
2025-08-23 • via Nuitee
A
Artem • extended_group • ru
9
2025-08-21 • via Nuitee
Юрий • family_with_children • ru
10
2025-08-15 • via Nuitee