Casa Naâmja

Hotels
9.8 (28 reviews)
Reina Xochitl # 4 Barrio de San Sebastián , Tepoztlán , MX

Free

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Spotlessly clean rooms
Exceptional service from staff
Great location and views
Cons:
Lack of character

Categories

Cleanliness
9.5
Beautifully designed, spotlessly clean.
Service
10
The level of service was unprecedented, attentive staff.
Location
9.97
Great location with beautiful views.
Room Quality
10
The room was comfortable and spacious.
Amenities
9.46
Rooftop has best view and great facilities.
Value for Money
9.49
Great value for money.
Food and Beverage
9.97
Exceptional French press coffee and rooftop breakfast.
Overall Experience
10
An absolutely incredible time here!
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 04:23

Property Description

Luxurious Accommodation in Tepoztlán
Discover Casa Naâmja, a 4-star hotel offering a tranquil escape in Tepoztlán.
Relax by the Pool and Garden
Indulge in the outdoor swimming pool, garden, and terrace for a perfect retreat.
Delightful Dining and Entertainment
Enjoy the convenience of a restaurant, bar, and free WiFi during your stay.
Experience comfort and luxury at Casa Naâmja - book now for an unforgettable getaway.

Important information:

When travelling with pets, please note that it will apply an extra charge per pet per night. Please note that a maximum of 2 pets is allowed. Pets are not allowed in the Suite with Garden View.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.8
Based on 28 reviews
Cleanliness: 9.5
Service: 10
Location: 9.97
Room Quality: 10
Amenities: 9.46
Value for Money: 9.49
Food and Beverage: 9.97
Overall Experience: 10
T
Thomas • couple • mx
10
We have been many times in tepoz, but now after 16 years we found our hotel
Pros:

We traveled with our big dog and everybody was exited and greeting her. The breakfast was top and best quality food. Room was amazing and big. What we really liked was the whatsapp group they create and you can use it to order drinks and food to the room! We will be back this month. Location is perfect just 5 min walk to the center and of course the best restaurant in town ‘las calaquitas” we did not know but the owner recommended this.

Cons:

The weather :-)

2026-10-08 • via Nuitee
E
Elsie Victoria • couple • mx
10
PERFECTA, LA ATENCIÓN, LOS DETALLES, LA CALIDEZ. REGRESARIA SIN DUDARLO
2026-09-14 • via Nuitee
G
Galarza • couple • mx
10
Agradable fin de semana
Pros:

El trato de los anfitriones es excepcional, estuve con mi esposa y la pasamos increíble. La ubicación es excelente, además que su servicio de SPA bastante bueno. Mil gracias por todas sus atenciones

Cons:

Todo estuvo muy bien

2026-09-14 • via Nuitee
I
India • solo_traveller • gb
10
Relaxing stay in a welcoming, well kept property
Pros:

I had a very relaxing stay at Casa Naamja. The location is perfect, close to the zocolo but on a peaceful street so you’re able enjoy one of the tranquil spaces (breakfast on the terrace was a highlight!). The staff are so friendly and no ask is too much, I felt so welcome and their local recommendations are great. I would recommend to anyone wanting a relaxing break to stay here.

2026-08-17 • via Nuitee
A
alejandra • solo_traveller • mx
10
Excelente
Pros:

Todo fue excelente!
El lugar, el trato, la limpieza. Muy buena elección.

2026-07-13 • via Nuitee
P
Paloma • couple • us
10
Great, Modern and Magical place to stay :)
Pros:

The owners of the property were super sweet and accommodating the whole time! From the moment we booked we had communication with them to the day after we left. They helped us book transportation back to CDMX and gave us some nice recommendations. We felt very safe and comfortable.

The bathrooms were modern and the rooms were just what we needed.

2026-06-15 • via Nuitee
G
González Nieto • solo_traveller • mx
10
Excelente Servicio
Pros:

La atención de su personal es calida y siempre atentos.

Cons:

Todo bien

2026-06-01 • via Nuitee
E
Elizabeth • couple • gb
10
Pretty boutique hotel with great service!
Pros:

It’s a gorgeous little boutique hotel with beautiful views to the mountains and a nice little pool. Great location a short walk away from the busy Main Street and market. Comfortable bed, nice shower products and good coffee. There is a lovely rooftop cafe and a lounge for guests and I enjoyed a brilliant massage in the spa room. Mostly we loved the excellent service from Claudia and the team who could not have been more welcoming and helpful. They do everything possible to ensure you have a comfortable stay. This is a lovely place to spend a few days away from the hectic pace of Mexico City. It’s more expensive than some other options but worth it!

2026-04-14 • via Nuitee
L
Leonardo • couple • br
10
Excelente
Pros:

Me encantó todo, excelente servicio de todos!

Cons:

Nada

2026-03-20 • via Nuitee
R
Rachel • couple • gb
10
Excellent hotel and would strongly recommend to anyone!!
Pros:

We stayed in Casa Naâmja for 4 nights and had an outstanding experience. The property is beautiful, it is so well kept and all of the finishing details have been well thought through. The terrace has an amazing view of the mountains. As soon as you walk in there is a tranquil energy and it is a perfect place to relax and explore the local area. The highlight of our stay simply has to be the hosts Claudia and Josué, who were outstanding and completely made the experience for us. Nothing was too much trouble. All the recommendations for local restaurants were excellent and they helped us navigate our entire stay. We felt so safe and comfortable in the area. The food on offer is also 5* with fresh organic ingredients. I would highly recommend this hotel for a 5* experience in Tepoztlan. It has to be the best around!!

Cons:

I cannot name a single thing we did not like

2026-03-04 • via Nuitee
Z
Zuriñe • couple • mx
10
MEJOR DE LO QUE ESPERE!
Pros:

El servicio, atención, lugar impecable!
Super super bonito y limpio todo.
Me encanto en verdad, seguro regresamos!

2026-03-02 • via Nuitee
J
Joaquin • couple • mx
9
2026-01-19 • via Nuitee
C
Carolina • couple • mx
10
Please, do not miss the chance to stay here!
Pros:

Spaces are just perfect! Every corner has a beautiful vibe that makes you feel peaceful and awesomely connected to your inner self and to nature.

Cons:

I liked it all!

2025-12-03 • via Nuitee
W
William • couple • mx
10
beautiful vistas off the terazza and excecptional French press coffee - charming staff
Pros:

the room was comfortable and spacious with a great mattress - wonderful bath - but the staff was the most rewarding portion of our stay

Cons:

n/a

2025-11-20 • via Nuitee
D
David Bruce • couple • gb
10
Perfectly run small hotel.
Pros:

Beautifully designed, spotlessly clean and family were super attentive. Great value for money too.Rooftop has best view in Tepotzlan

Cons:

Nothing

2025-11-17 • via Nuitee
S
Samia Renata • couple • mx
10
Pros:

La atención de claudia, josue y todo el personal.

2025-11-17 • via Nuitee
P
paola • couple • mx
9
Practical
Pros:

Location

Cons:

Lack of character

2025-11-11 • via Nuitee
E
Erick Mimo • couple • mx
10
Pros:

La atención es increíble por parte de todo el equipo.

Cons:

Todo excelente

2025-11-06 • via Nuitee
L
liliana • extended_group • mx
10
Amazing!
Pros:

Great staff!!!!!

Excelent rooms, everything amazing.

2025-10-08 • via Nuitee
T
Tine Marie • extended_group • be
10
We wish we would have stayed longer!
Pros:

I stayed at Casa Naâmja with a small group of friends for a wedding in Tepotzlan and we had an absolutely incredible time here! The place was gorgeous (even better than on the photos), and Josué and Clau went above and beyond to make sure we had everything we needed - and then some. The level of service was unprecedented, including the rooftop breakfast, help with transport, responsiveness, tips for Tepotzlan, etc. The rooms and outside areas are great, a small oasis in Tepotzlan.

2025-09-04 • via Nuitee