Hotel Mercedes/Centrum

Hotels
6 (865 reviews)
Steindamm 51 , Hamburg , de

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Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Budget price
Convenient location
Cons:
Dirty rooms
Poor amenities
Unpleasant area

Categories

Cleanliness
4.39
Several reviews mention dirtiness and poor maintenance, impacting the cleanliness score.
Service
7.36
Most reviews noted friendly staff, improving the service rating.
Location
7.9
Positive mentions highlight the proximity to main transportation hubs.
Room Quality
4.85
The condition of rooms and amenities was often criticized, averaging this score.
Amenities
5.38
Limited amenities mentioned, leading to a moderate score.
Value for Money
6.34
Budget-friendly pricing was noted, increasing the value perception.
Food and Beverage
5.89
No specific mention of food quality, resulting in a neutral score.
Overall Experience
5.86
Mixed experiences lead to a balanced overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:46

Property Description

Modern Guestrooms and Lively Atmosphere
The hotel offers modern guestrooms and a lively atmosphere, ensuring a comfortable and vibrant stay for all guests.

Excellent Transport Links and Proximity to City Center
Benefit from the hotel's excellent transport links and close proximity to the city center and River Alster, making it convenient for globetrotters to explore the city with ease.

Walking Distance to Main Sights and Shopping Areas
Guests can easily explore Hamburg's main sights, popular shopping areas, restaurants, and bars on foot from the hotel, providing a perfect blend of convenience and leisure during their stay.

Book your stay now and experience the perfect combination of comfort, convenience, and vibrant city life at our extraordinary hotel!

Important information:

Please note that all business travelers who want to claim city taxes must have written proof from their employer.
When booking 3 rooms or more, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 15 per day.

Location

Guest Reviews

6
Based on 865 reviews
Cleanliness: 4.39
Service: 7.36
Location: 7.9
Room Quality: 4.85
Amenities: 5.38
Value for Money: 6.34
Food and Beverage: 5.89
Overall Experience: 5.86
Ömür • family_with_children • tr
5
2026-05-30 • via Nuitee
M
marius daniel • solo_traveller • ro
2
Pros:

Nimic

2026-05-27 • via Nuitee
V
Vanderlei • solo_traveller • br
5
Cons:

Lugar com mal cheiro e instalações velhas sem a devida manutenção.

2026-05-26 • via Nuitee
S
Stefanie • solo_traveller • de
5
Für eine Übernachtung ok...
Pros:

Sehr zentral zum Bahnhof und Verkehrsverbindungen. Früh Check in hat gut geklappt.

Cons:

Straße sehr laut. Kein WLAN Zugang bekommen. Fernseher ging nicht, keine Sender. Große Flecken auf dem Boden,bab ist sehr in die Jahre gekommen.

2026-05-26 • via Nuitee
M
Martial • extended_group • de
3
Schlecht
Pros:

Nichts

Cons:

Die Lage, Ausstattung. Das Zimmer war ein Notausgang. Das wusste wir vorher nicht

2026-05-25 • via Nuitee
S
Sophie • extended_group • de
7
Für den Preis und die Lage auf jedenfall fair.
Pros:

Es gab sehr gut isolierte Fenster, sodass man den Straßenlärm fast gar nicht gehört hat.
Erstaunlich bequeme Betten.
Ab dem 1.OG gibt es auch einen Mini-Aufzug.

Cons:

Der Teppichboden war sehr ranzig.

2026-05-25 • via Nuitee
K
Kirill • couple • de
5
Cons:

Sobald wir ins Zimmer gekommen sind, hat es extrem stark nach Zigaretten gerochen. Es hatte wirklich das Gefühl, als hätte jemand direkt vorher sehr viel im Zimmer geraucht

2026-05-24 • via Nuitee
X
Xuan Tien • extended_group • vn
1
2026-05-24 • via Nuitee
L
Laudenbach • solo_traveller • de
1
Pros:

Die Lage.

Cons:

Aufzug erst im 1. Stock. Mit gehwagen deshalb sehr umständlich. Das Zimmer war extrem klein. Das Bad auch.

2026-05-22 • via Nuitee
H
Hellen • couple • de
2
Lieber ein anderes Hotel
Pros:

Lage zentral, nicht weit vom Bahnhof

Cons:

Zimmer schmutzig, in 4 Tagen wurde kein Müll geleert,Handtücher gewechselt, geschweige denn das Bett gemacht.
Zimmer nach hinten raus bringt auch nichts,unten stehen lauter Kühlaggregate,somit blieb das Fenster doch nachts zu.

2026-05-20 • via Nuitee
A
ALEKSANDAR • solo_traveller • rs
7
2026-05-20 • via Nuitee
K
Karishma • solo_traveller • fr
10
2026-05-19 • via Nuitee
W
Wiedemann • solo_traveller • de
2
2026-05-17 • via Nuitee
A
Alex • solo_traveller • gr
2
Cons:

The location is horrendous and quite dangerous

2026-05-17 • via Nuitee
B
Beate • solo_traveller • de
6
2026-05-16 • via Nuitee
R
Rojas • solo_traveller • cl
9
2026-05-13 • via Nuitee
M
Martin • extended_group • de
5
2026-05-11 • via Nuitee
E
Erik Severin • solo_traveller • no
7
Pros:

Beliggenheten

Cons:

Kaldt, Fort ordnet

2026-04-30 • via Nuitee
C
Claudia • solo_traveller • ar
7
Pros:

Bien ubicado

2026-04-28 • via Nuitee
T
Taras • extended_group • de
7
2026-04-26 • via Nuitee