Hotel Mercedes/Centrum

Hotels
6 (911 reviews)
Steindamm 51 , Hamburg , DE

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Room service
Heating
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Budget price
Convenient location
Cons:
Dirty rooms
Poor amenities
Unpleasant area

Categories

Cleanliness
4.39
Several reviews mention dirtiness and poor maintenance, impacting the cleanliness score.
Service
7.36
Most reviews noted friendly staff, improving the service rating.
Location
7.9
Positive mentions highlight the proximity to main transportation hubs.
Room Quality
4.85
The condition of rooms and amenities was often criticized, averaging this score.
Amenities
5.38
Limited amenities mentioned, leading to a moderate score.
Value for Money
6.34
Budget-friendly pricing was noted, increasing the value perception.
Food and Beverage
5.89
No specific mention of food quality, resulting in a neutral score.
Overall Experience
5.86
Mixed experiences lead to a balanced overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:46

Property Description

Modern Guestrooms and Lively Atmosphere
The hotel offers modern guestrooms and a lively atmosphere, ensuring a comfortable and vibrant stay for all guests.

Excellent Transport Links and Proximity to City Center
Benefit from the hotel's excellent transport links and close proximity to the city center and River Alster, making it convenient for globetrotters to explore the city with ease.

Walking Distance to Main Sights and Shopping Areas
Guests can easily explore Hamburg's main sights, popular shopping areas, restaurants, and bars on foot from the hotel, providing a perfect blend of convenience and leisure during their stay.

Book your stay now and experience the perfect combination of comfort, convenience, and vibrant city life at our extraordinary hotel!

Important information:

Please note that all business travelers who want to claim city taxes must have written proof from their employer.
When booking 3 rooms or more, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

6
Based on 911 reviews
Cleanliness: 4.39
Service: 7.36
Location: 7.9
Room Quality: 4.85
Amenities: 5.38
Value for Money: 6.34
Food and Beverage: 5.89
Overall Experience: 5.86
A
Alina • extended_group • ua
8
2026-09-19 • via Nuitee
F
Frank • solo_traveller • de
5
2026-09-18 • via Nuitee
S
Sandra • solo_traveller • de
5
Pros:

Für enges Budget gut. Lage gut zum Hauptbahnhof. Umfeld, naja. Der Bazar direkt an der Eingangstür nicht ganz einladend. Aber recht sauber. Für ein Wochenende und ohne große Ansprüche gut!

Cons:

Der Bazar am Eingang. Die Abluft eines Döner Ladens direkt ins Hotelzimmer.

2026-09-17 • via Nuitee
H
Hans Jakup • couple • dk
7
2026-09-17 • via Nuitee
G
Gina Lee • solo_traveller • de
2
Pros:

Mail mit relevanten und klaren Informationen kam früh genug vorm Aufenthalt.
Von der Straße hat man nichts gehört.

Cons:

Umgebung gewöhnungsbedürftig, würde Frauen alleine abends davon abraten.
Parkhaus musste man sich selbst kümmern, am besten im Vorfeld, sonst ist man aufgeschmissen.
Matratze war durchgelegen. Und es war sehr hellhörig im "Hotel".

2026-09-16 • via Nuitee
N
NATALIA • solo_traveller • gr
6
Central location. Old building, narrow staircase, 1st impression creates doubts but room clean+ok
Pros:

location, clean

Cons:

no facilities - no breakfast - not even a vending machine for some water or soda

2026-09-16 • via Nuitee
A
Axel • solo_traveller • de
8
Preis Leistung völlig okay
Pros:

Preis Leistung war völlig okay, fußläufig zum Hbf.

2026-09-15 • via Nuitee
K
Katrin • family_with_children • de
3
Pros:

Sauberkeit

Cons:

Lage, Zimmer sehr alt, Fenster kaputt, Spiegel im Bad kaputt, nur 1 Schlüssel pro Zimmer

2026-09-15 • via Nuitee
S
Silke • solo_traveller • de
5
2026-09-14 • via Nuitee
G
gonzalez • extended_group • de
10
Super
Pros:

La habitación muy cómoda

Cons:

La fachada pero realmente es hermosa sus habitaciones

2026-09-12 • via Nuitee
I
Inga • solo_traveller • lv
5
2026-09-11 • via Nuitee
A
anissa • couple • de
3
2026-09-11 • via Nuitee
A
Antonio • couple • it
1
Orribile
Pros:

Era un vero macello

Cons:

La posizione tossici giù al entrata

2026-09-08 • via Nuitee
B
Boddennixe • solo_traveller • de
8
Pros:

Alles ok kann man für 2 Nächte mal machen. Klein sauber.

Cons:

Das Personal die waren unfreundlich.

2026-09-03 • via Nuitee
C
Charlise • family_with_children • fr
1
Catastrophique, hôtel au milieu des dealers, prostitution et fumeurs de krach. Endroit à fuire surtout en vacances en fa
Cons:

Bonjour, je vous ai sollicité sur cette réservation le 26 août au soir pour vous informer du caractère urgent de nous retrouver une location dans un autre hôtel. À cette heure je reste sans réponse de mes sollicitations et de la demande de remboursement des nuitées non consommées. Merci pour votre retour.

2026-09-01 • via Nuitee
K
Katharina • solo_traveller • at
3
2026-08-31 • via Nuitee
K
Karina • solo_traveller • de
10
Pros:

Herşey

2026-08-31 • via Nuitee
B
Bianca • couple • de
5
2026-08-30 • via Nuitee
M
Monika • solo_traveller • pl
8
2026-08-29 • via Nuitee
J
Julia • extended_group • se
1
2026-08-27 • via Nuitee