White House

Hotels
5.8 (183 reviews)
Jalan Hanoman , Ubud , ID

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Beautiful pool area
Green surroundings
Cons:
Dirty rooms
Poor maintenance
Rude staff

Categories

Cleanliness
3.51
Numerous complaints about dirtiness, broken fittings, and bed bugs.
Service
6.98
Some positive comments about helpfulness of staff, although mixed experiences reported.
Location
7.52
Nice environment with greenery, but some issues of noise mentioned.
Room Quality
4.47
Mixed experiences; some rooms seem to be in poor condition and not as advertised.
Amenities
6.5
Pool and garden areas praised, but facilities and room amenities found lacking.
Value for Money
4.46
Most reviews indicate a feeling of being overcharged for poor quality.
Food and Beverage
7.51
No specific feedback, assumed to be standard for the tier.
Overall Experience
5.48
Significant disappointment reported, many reviews express not returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 15:04

Property Description

Central Location in Ubud:
Located in the heart of Ubud, White House provides easy access to popular attractions such as Monkey Forest Ubud, Ubud Palace, and Saraswati Temple, making it the perfect base for exploring the city.

Comfortable Rooms with Essential Amenities:
The air-conditioned rooms at White House come with free WiFi, a desk, private bathroom, and cozy bed linens, ensuring a comfortable stay for guests. The 24-hour front desk staff fluent in English and Indonesian are readily available to assist with any needs.

Relaxing Outdoor Spaces and Dining Options:
Guests can unwind in the garden or on the terrace, enjoying the peaceful ambiance. The on-site restaurant offers delicious meals, providing convenience for guests looking to dine in.

Experience the charm of Ubud at White House - book your stay now for a memorable getaway.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

5.8
Based on 183 reviews
Cleanliness: 3.51
Service: 6.98
Location: 7.52
Room Quality: 4.47
Amenities: 6.5
Value for Money: 4.46
Food and Beverage: 7.51
Overall Experience: 5.48
H
Hope • couple • my
5
2026-09-19 • via Nuitee
N
Nuria • couple • es
8
2026-09-15 • via Nuitee
M
M • solo_traveller • fr
10
2026-09-14 • via Nuitee
D
Daniel • extended_group • es
4
Regular
Pros:

…..

Cons:

….

2026-09-03 • via Nuitee
D
Daniela • solo_traveller • sk
10
2026-09-02 • via Nuitee
B
Brath • couple • au
10
2026-09-02 • via Nuitee
D
Dhib Oussama • solo_traveller • tn
8
Pros:

The room and the pool are great the staff also great worth the price . Just the bed it a little bit old

Cons:

The entrance it not quite so clean I think the manager should work on the entrance more ..

2026-09-02 • via Nuitee
M
María Del Pilar • solo_traveller • es
5
2026-08-26 • via Nuitee
M
Mélanie • extended_group • fr
4
Pros:

L’emplacement

Cons:

L’accueil. Nous sommes arrivés avec une réservation pour deux chambres, mais une seule chambre avait été préparée. Ils nous ont ensuite trouvé une deuxième chambre, mais ce n’était pas une chambre classique ( chambre pour personnel ) et elle n’avait pas de climatisation. De plus, le personnel était hautain et peu accueillant.

2026-08-21 • via Nuitee
L
Lotje • solo_traveller • nl
8
Decent hotel with gorgeous garden
Pros:

Lovely swimming pool and the hotel looked very nice, especially the garden. The room was well equipped and absolutely decent with good airconditioning. Staff was mostly helpful and I could easily book activities through reception.

Cons:

As with many places in Bali there is no breakfast buffet and the breakfast card is limited and opening times late, so it's better to have breakfast elsewhere.

2026-08-18 • via Nuitee
M
marguerita • solo_traveller • au
8
Excellent value for money
2026-08-13 • via Nuitee
K
Karan • couple • in
10
Was amazing with good view, the staff were good ❤️
Pros:

The atmosphere was so amazing

Cons:

Everything was all good nothing is there to complaint

2026-08-13 • via Nuitee
Q
Quer Tuneu • couple • id
10
2026-08-12 • via Nuitee
W
Wayne • family_with_children • ph
1
waste of time
Pros:

nothing

Cons:

it is actualy called white house central hotel on google maps. their location is incorrect on booking.com. took house to finally find it, no parking, not reachable by car. horrible waste of time, didnt answer phone.

2026-08-08 • via Nuitee
S
Soumaila • solo_traveller • fr
10
2026-08-07 • via Nuitee
T
Tammy • solo_traveller • au
7
Pros:

Setting was beutiful, staff very helpful

Cons:

No fridge in rooms, beds very noisy and uncomfortable.

2026-08-03 • via Nuitee
M
mohamed-karim • family_with_children • fr
8
Très bien placé
Pros:

la piscine et l'emplacement

Cons:

la salle d'eau. Les toilettes fuyaient et la douche ne fonctionnait pas très bien. Il y avait un petit filé d'eau pour se doucher

2026-07-19 • via Nuitee
H
Haykel • solo_traveller • qa
10
2026-07-12 • via Nuitee
W
Waimo • couple • nc
8
Exelent
Pros:

Parfait établissement, le personnel très accueillant Près du centre de Ubud, très calme vraiment à recommander.

2026-07-05 • via Nuitee
J
Jaeyoung • couple • kr
4
Great location and a clean pool, but the stay was completely ruined by foul-smelling, unwashed bed sheets that weren'
Pros:

The location is excellent, and the swimming pool was kept very clean.

Cons:

As soon as I entered the room at check-in, I was hit by an overwhelming, musty odor. I traced the smell directly to the bed sheets. It was incredibly strong and smelled exactly like unwashed, stale body odor, making it blatantly obvious that the sheets hadn't been changed since the previous guest checked out. I asked the staff to replace them, but the terrible smell still lingered even after they supposedly changed them. The lack of basic bedding hygiene is completely unacceptable.

2026-07-03 • via Nuitee