Union Hotel

Hotels
8.5 (1530 reviews)
60 York Street , Toronto , ca

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
Terrace
Lift / Elevator
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Cleanliness
Amenities
Cons:
Small room size
Noise issues
Limited food options

Categories

Cleanliness
8.14
Rooms were very clean, but some complaints about noise and small facilities.
Service
9.11
Staff are very friendly and helpful, providing excellent customer service.
Location
9.15
Amazing central location with easy access to Union Station.
Room Quality
7.6
Rooms are small with some minor complaints about comfort.
Amenities
8.63
Good amenities with coffee available; basic gym facilities noted.
Value for Money
8.59
Value is good considering the location and service, despite room size.
Food and Beverage
8.14
No breakfast included, but coffee and beverages available in the lobby.
Overall Experience
8.61
Overall a positive experience with great location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:25

Property Description

Centrally Located in Downtown Toronto
Modern Amenities and Stylish Decor
On-Site Café and British-Style Pub

Experience the best of Toronto at The Strathcona Hotel. Book now to enjoy exceptional accommodations in the heart of the city.

Important information:

Guests under the age of 19 are only allowed to check in with a parent or official guardian. Valet parking services with in-and-out privileges is available upon request with surcharge. Please note that upon check in the guest must sign a contract agreement provided by the property. Special cancellation policies apply for bookings of 10 or more rooms.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.5
Based on 1530 reviews
Cleanliness: 8.14
Service: 9.11
Location: 9.15
Room Quality: 7.6
Amenities: 8.63
Value for Money: 8.59
Food and Beverage: 8.14
Overall Experience: 8.61
C
Christopher solo_traveller co
9
Pros:

The comfort and location were excellent for the price.

Cons:

Nothing. All good.

2026-07-04 via Nuitee
G
Gabrielle solo_traveller ca
1
2026-07-03 via Nuitee
P
Patricia couple us
10
Hip boutique hotel in the heart of the city
Pros:

Location and style. Staff provided excellent service

Cons:

Rooms are small

2026-07-03 via Nuitee
R
RIFAT couple tr
8
Güzeldi
2026-07-02 via Nuitee
N
Nancy solo_traveller ca
9
Pros:

L'emplacement, la propreté

Cons:

La grandeur de la chambre .

2026-07-01 via Nuitee
S
Serge solo_traveller ca
9
2026-07-01 via Nuitee
E
Edmond solo_traveller au
8
Pros:

The hotel is close to public transport and walkable distance to other facilities in the downtown

Cons:

Bathroom is small

2026-06-30 via Nuitee
J
Jocrhino family_with_children ca
10
Perfect for Toronto visits
Pros:

Location is everything! Helpful staff. Welcoming lobby. Quiet.

Cons:

Rooms are small. Bad lighting in bathroom. No full length mirror.

2026-06-30 via Nuitee
R
Rachel couple gb
6
Pros:

The location was fantastic. Room was great size.

Cons:

We had contacted in advance to staying, asking if we could leave our luggage behind reception/ luggage storage after checking out. As our flight wasn’t till later that evening we were hoping to keep our suitcases at the hotel til later afternoon. We received communication via booking.com that this would be accommodated and no problem for us to leave luggage at hotel.
Once checked out, we were told there was no room for our luggage - perhaps only for our 2 small rucksacks and not suitcases, this came as a shock and surprise to us all especially after messaging in advance. We’ve never experienced this before at any other hotel. We had to pay for storage of our suitcase across the road , we are very disappointed.

2026-06-30 via Nuitee
J
Julia couple at
3
2026-06-30 via Nuitee
R
Roger couple gb
8
Good choice business trip hotel
Pros:

Central location good hotel.

Cons:

Nothing

2026-06-30 via Nuitee
A
Anne couple ca
8
Great location, nice place to stay
Pros:

Location
Art work
Friendly helpful staff

Cons:

No fan in the bathroom

2026-06-29 via Nuitee
T
Taylah solo_traveller au
7
Great location, beautifully designed hotel
Pros:

Beautifully designed hotel, friendly staff, comfortable bed and very close to Union Station, making it super easy to get around.

Cons:

My room was very dark and had a bit of an industrial feel, almost like it was in the basement, it felt different to the warm and welcoming lobby area. It was still comfortable but glad I was only there for a night as I wouldn’t have wanted to spend much time in there during the day.

2026-06-29 via Nuitee
Y
Yisel solo_traveller do
4
El hotel estaba muy sucio
Pros:

La localización

Cons:

Muy sucia

2026-06-29 via Nuitee
R
Rachel couple gb
8
Cons:

Air conditioning extremely noisy in the room and the settings couldn’t be altered.

2026-06-28 via Nuitee
A
Amanda solo_traveller ca
10
I’ve never been more happy with a hotel stay.
Pros:

Location, vibe, safe environment, staff, cleanliness, everything was new and value. Can’t be beat.

Cons:

Literally nothing.

2026-06-28 via Nuitee
J
Julia solo_traveller ca
10
Pros:

My husband had a stroke our first night. The staff were so kind and helpful.

2026-06-27 via Nuitee
A
Alicia Javiera couple cl
7
Good option with excellent location
Pros:

The hotel has an excellent location, just steps away from Union Station in Toronto, making transportation extremely convenient. The direct connection to the airport via the UP Express is a major advantage for travelers.

The room was small but very clean and well equipped, featuring a mini fridge, electric kettle, coffee and tea, hair dryer, soap, lotion, shampoo, and conditioner. One feature I particularly appreciated was the filtered water station located in the hallway, allowing guests to refill their water bottles whenever needed. The Smart TV was also large and worked well.

The queen-size bed was comfortable, although not the most comfortable I have experienced. Sound insulation was decent; I could not hear noise from the floor above, but hallway noise was noticeable.

The bathroom was spacious, nicely decorated, and everything worked perfectly, including the hot water and shower.

Cons:

The air conditioning was effective, but it was quite noisy and located right next to the bed.

I also felt that the hotel could improve the welcome experience by providing more information about the bar and other amenities, or perhaps offering a small perk such as a discount on the first breakfast.

I found the price to be somewhat high for the overall quality and amenities offered by the hotel.

2026-06-27 via Nuitee
R
Radu solo_traveller ro
9
Cons:

It would be great to have a late check out option. Not only to 1 pm but to 5 pm as well

2026-06-26 via Nuitee
I
Ini couple ca
10
2026-06-26 via Nuitee