Lucie Hotel

Hotels
8.3 (713 reviews)
Rue Francois Ngin , Vientiane , la

Free

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good value for money
Cons:
Cleanliness issues
Small room sizes

Categories

Cleanliness
7.61
Multiple reviews indicated issues with cleanliness, particularly in common areas and rooms.
Service
9.08
Numerous reviews praised the staff for being friendly and helpful.
Location
9.12
Many reviews highlighted the great location near markets and restaurants.
Room Quality
7.57
General sentiments about small room sizes and the need for maintenance.
Amenities
8.1
Some amenities like breakfast are appreciated while others like safety boxes were mentioned as missing.
Value for Money
8.46
Considered good value for the price, especially for short stays.
Food and Beverage
8.11
Breakfast was noted as simple but satisfactory.
Overall Experience
8.38
Overall experience was positive despite some cleanliness and maintenance concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 19:53

Property Description

Convenient Location
Comfortable Accommodation
Delicious Breakfast

Plan your stay at Lucie Hotel in Vientiane for a memorable experience. With a prime location near top attractions and comfortable accommodation options, you can enjoy a relaxing stay. Indulge in a delicious breakfast each morning before exploring the city. Don't miss out on this great opportunity - book your stay now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.3
Based on 713 reviews
Cleanliness: 7.61
Service: 9.08
Location: 9.12
Room Quality: 7.57
Amenities: 8.1
Value for Money: 8.46
Food and Beverage: 8.11
Overall Experience: 8.38
C
Clara couple fr
8
2026-09-09 via Nuitee
J
Jessica solo_traveller gb
6
Good location, decent rooms, but a bit unpredictable
Pros:

These are decent rooms with comfy beds in a good area, and the staff are pleasant.

Cons:

When I booked a few days in advance, I asked for a room with balcony on the top floor... but I guess they didnt read the reservation request, as when I arrived they told me there was nothing left that night but a room without a balcony on the bottom floor. When I went in, there was dirt in the entrance area and someone else's hairs everywhere, plus the smell of people smoking on the fire escape next to the room. Not great.

2026-09-09 via Nuitee
S
Sandra solo_traveller es
7
Pros:

Céntrico y limpio

Cons:

El desayuno era muy escaso y de mala calidad, la habitación era pequeña

2026-09-05 via Nuitee
W
Wood couple au
6
Cons:

there was a lot of ants so i couldn’t bring any food in the room

2026-09-05 via Nuitee
Y
YUXIANG extended_group tw
7
2026-09-01 via Nuitee
C
Clara couple fr
7
2026-08-30 via Nuitee
P
Pauline solo_traveller fr
1
Cons:

Le personnel n'était pas très accueillant. Des jeunes femmes traînent à la réception toute la journée sur leur téléphone sans denier regarder les nouveaux arrivants ou les renseigner alors que l'accueil est vide.
L'odeur dans la chambre était irrespirable : les équipes de ménages pulvérisent un spray ultra odorant normalement réservé aux WC. Après avoir laissé la chambre s'aérer pendant près de 5h l'odeur prenait toujours a la gorge et a la tête.
Le ménage n'est pas fait correctement : en sortant de la douche et en posant quelques instants les pieds par terre ils sont immédiatement devenus noirs et laissaient des traces sur les draps. Le tapis de bain n'avait visiblement pas été changé au vu des divers poils, cheveux et taches de moisissure

2026-08-30 via Nuitee
S
Sybille solo_traveller de
10
Pros:

Top Lage, due meisten Sehenswürdigkeiten, der Nachtmarkt, die Uferpromenade, viele Restaurants in direkter Umgebung.
Sehr freundliches, hilfsbereites Personal.
Gutes Frühstück mit viel unterschiedlichem Obst und asiatischen, warmen Speisen.

Cons:

Es gab in meinem Zimmer keinen Stauraum, nicht einmal Haken, um etwas aufzuhängen. Für eine Person war das Zimmer okay, für 2 Personen würde es mit Gepäck eng.

2026-08-30 via Nuitee
A
Andrea extended_group it
6
Pros:

Personale cordiale, ottima posizione ma stanza molto piccola, accesso al letto molto scomodo essendo costretto tra due pareti, struttura senza ascensore, colazione da rivedere, parti comuni poco confortevoli.

Cons:

L'assenza dell'ascensore e scale con alzate non sempre regolari non agevolavano salita e discesa con i bagagli. La colazione non è sicuramente un punto di forza.

2026-08-28 via Nuitee
S
Su Bin solo_traveller vn
8
Pros:

Tôi thích địa điểm và không gian.

2026-08-26 via Nuitee
L
Leonie solo_traveller at
9
2026-08-18 via Nuitee
L
lionel messi solo_traveller cn
7
Pros:

酒店前台人很好

Cons:

床下有之前住客留的纸没清理

2026-08-14 via Nuitee
P
peter solo_traveller th
8
Okay
Pros:

Helpful staff with computer stuff and taxis.

Cons:

Should know more about Vientiane, vacations, where computer shops are.

2026-08-14 via Nuitee
L
Lim couple kh
4
2026-08-13 via Nuitee
B
Boris solo_traveller fr
8
Bon établissement avec commodités à Vientiane
Pros:

Bon établissement à Vientiane.

2026-08-13 via Nuitee
Z
Zoe couple gb
3
Cleanliness level needs major improvement
Pros:

The staff were very friendly and helpful. The location is great and walkable distance to the shops and restaurants

Cons:

I don’t know how people have rated the cleaniness of this hotel 8+. It was so dirty. We booked 2 rooms, both smelled really bad and there was hair everywhere. Our sheets were stained and there were also fake eyelashes stuck to the furniture. It wasn’t just the rooms that were dirty, the hallway floor was full of hair and dirt. The breakfast buffet was surrounded by flies and had dead flies on the back of the table. I try to by fair with my reviews but I feel I need to make other people aware as the previous reviews did not prepare me for the state of this hotel

2026-08-10 via Nuitee
M
Massimo Giovanni Angelo solo_traveller it
8
Pros:

Posizione ottimale

Cons:

La camera era molto piccola e tutta la struttura sembra un po' trascurata.

2026-08-08 via Nuitee
M
maria fernanda couple au
9
Pros:

Super friendly and helpful staff

2026-08-06 via Nuitee
G
Guenole couple fr
5
Pros:

Chambre minuscule
Lavabo dans l’entrée

2026-08-03 via Nuitee
D
daniele solo_traveller it
9
Tutto bene
Pros:

Staff
Posizione

2026-07-22 via Nuitee