TOMMY HOTEL

Hotels
9.4 (311 reviews)
158 Núi Ngọc , Cat Ba , VN

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable rooms
Value for money
Cons:
Cleanliness issues
Breakfast quality variability

Categories

Cleanliness
8.45
Some reviews noted issues with cleanliness, particularly in the shower and bedding.
Service
9.95
Staff is frequently described as kind, helpful, and accommodating, enhancing the overall experience.
Location
9.45
Several reviews mention the excellent location near the center and attractions.
Room Quality
9.45
Rooms are described as spacious, clean, and comfortable with good amenities.
Amenities
9.45
The hotel provides good amenities; many guests appreciate the breakfast options.
Value for Money
9.65
Many guests commented on the great value considering the service and amenities provided.
Food and Beverage
8.95
Breakfast quality received mixed reviews; some enjoyed it while others found it lacking.
Overall Experience
9.85
Overall, guests express high satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 14:30

Property Description

City Views and Comfortable Stay
Experience stunning city views and a comfortable stay at TOMMY HOTEL in Cat Ba, just 1.2 km from Cat Co 1 Beach.

Well-Equipped Rooms and Excellent Service
Enjoy air-conditioned rooms with free WiFi and private bathrooms. Benefit from room service, a 24-hour front desk, and currency exchange during your stay.

Delicious Dining Options and Convenient Location
Start your day with an à la carte, continental, or Full English/Irish breakfast. Explore nearby attractions like Cat Co 2 Beach, Cat Co 3 Beach, and Cannon Fort. Book now for an unforgettable experience!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.4
Based on 311 reviews
Cleanliness: 8.45
Service: 9.95
Location: 9.45
Room Quality: 9.45
Amenities: 9.45
Value for Money: 9.65
Food and Beverage: 8.95
Overall Experience: 9.85
M
Minh Phượng • solo_traveller • vn
10
2026-09-17 • via Nuitee
M
Melva • solo_traveller • ca
8
2026-09-12 • via Nuitee
Đoàn vinh • solo_traveller • vn
7
2026-09-03 • via Nuitee
M
mohamed • solo_traveller • be
4
Pros:

Le pire hôtel dans lequel j’ai pu séjourner de toute ma vie.
La seule chose positive à retenir, ce sont les réceptionnistes, qui étaient vraiment très, très gentilles. Elles parlaient bien anglais et ont été très serviables : elles nous ont notamment aidés à réserver notre croisière ainsi que notre shuttle pour l’aéroport.
Malheureusement, malgré leur gentillesse et leur disponibilité, cela ne suffit absolument pas à compenser l’état de la chambre et surtout le problème de cafards.

Cons:

En arrivant dans le couloir de l’étage où se trouvait notre chambre, j’ai immédiatement vu plein de petits cafards morts. En ouvrant la porte de la chambre, nous avons découvert avec horreur que des cafards se promenaient partout, notamment devant l’entrée et la porte de la salle de bain.
La salle de bain était infestée de petits cafards : il y en avait sur les murs, au sol, un peu partout. Nous n’avons même pas osé ouvrir nos valises, tellement j’avais peur que ces bestioles ne s’y cachent et repartent avec nous.
Nous avons signalé le problème à la réceptionniste, qui est montée dans la chambre pour mettre de l’insecticide.
J’ai passé deux nuits vraiment horribles. La climatisation, placée juste en face du lit, était beaucoup trop forte et désagréable. La salle de bain était très vétuste, avec de la rouille un peu partout. Quant aux draps et aux serviettes, ils étaient vraiment tachés et donnaient une impression de manque de propreté.
Une expérience très décevante et surtout très inconfortable. Pas de pdj alors que sur l'annonce c'était stipulé .

2026-08-31 • via Nuitee
Q
Quang Long • couple • vn
9
Tốt
Cons:

Wifi hơi yếu, phòng không cách âm lắm còn lại mọi thứ đều ok so với giá tiền

2026-08-08 • via Nuitee
T
Thức • solo_traveller • vn
10
2026-08-02 • via Nuitee
T
Tuấn • extended_group • vn
9
2026-07-23 • via Nuitee
D
Daniel • solo_traveller • fr
9
Très bien.
Pros:

Bon rapport qualité prix

Cons:

Le bruit des travaux à proximité mais l’hôtel n’y est pas pour grand chose…

2026-07-22 • via Nuitee
H
Hợp • solo_traveller • vn
9
Pros:

Ăn tại ks ngon, đồ hải sản tươi, phòng ốc mát mẻ, phục vụ nhanh.

2026-06-29 • via Nuitee
K
Khiêm • family_with_children • vn
10
Pros:

Chủ khách sạn và nhân viên rất nhiệt tình, thân thiện và luôn sẵn sàng hỗ trợ. Phòng đẹp, sạch sẽ, đầy đủ tiện nghi. Đồ ăn ngon và được chuẩn bị chu đáo. Rất hài lòng với kỳ nghỉ tại đây, chắc chắn sẽ quay lại nếu có dịp.
The hotel owner and staff were incredibly warm, friendly, and always ready to help. The room was beautiful, clean, and well-equipped with everything we needed. The food was delicious and thoughtfully prepared. We were very satisfied with our stay and would definitely come back if we have the chance.

Cons:

Mật độ xe tour đầu giờ sáng ở tuyến phố này hơi nhiều.

2026-06-21 • via Nuitee
C
Calvin • solo_traveller • ca
8
Great Bang for Buck Hotel. Nothing fancy, but its a solid place to sleep.
Pros:

Breakfast was good! They provide a bunch of options and they good it fresh daily. The coffee also taste great.

Nice spacious hotel with plenty of motorcycle parking.

The staff was amazing, very friendly and helpful whenever I asked for help. I asked to change my bedsheets as they were a bit dirty and they immediately got that done for me.

Cons:

I got a room that was facing the main street, which could be pretty noisy if you are not used to it. The blinds are also not fully blackout.

When first checking into the room, my sheets had some stains on them even though they were clean. I asked the staff to change my bedsheets they immediately got that done for me.

2026-05-29 • via Nuitee
P
Phong • couple • vn
10
2026-05-23 • via Nuitee
M
Michael • solo_traveller • tw
5
2026-05-19 • via Nuitee
N
Nguyễn Hồng • couple • vn
10
2026-05-16 • via Nuitee
T
Trang • extended_group • vn
8
2026-05-14 • via Nuitee
O
Olaf • solo_traveller • cz
8
2026-05-14 • via Nuitee
H
Heidi • solo_traveller • cz
7
Pros:

Good location, near the main street, lots of restaurants nearby. The room had everything as advertised, AC worked well, everything worked as it was supposed to. Breakfast was good, wifi was fine.

Cons:

The cleanliness was a bit... questionable. All the main things like bathroom and bed were clean, but the towels all had a lot of stains (which I don't find acceptable in a hotel, even if the towels were washed - unwashable stains can be ok on a towel at home, but a hotel should throw those away and buy new ones), there were no bedsheets on the blanket and it had some stains as well. Some places could use a bit more thorough cleaning - the air vent in the bathroom was full of dust, just as the area behind the bed where the LED light was. There was no cleaning service during the day - I only stayed two nights, so maybe that was the reason, but still, I'd expect them to at least take out the trash. Good enough for the price, I guess...

2026-05-10 • via Nuitee
N
Nam • couple • vn
10
Pros:

Phòng ok

2026-05-08 • via Nuitee
T
Tommy • solo_traveller • be
1
2026-05-06 • via Nuitee
C
Chloe • couple • au
10
Fabulous value for money
Pros:

Really great hotel - super comfy beds and lovely bathroom. Everything you could ask for!!!

2026-05-04 • via Nuitee