Smart Homes

the bathroom. the shower was really bad and the furnitures were quite old. the bathroom was smelly aswell.

Communication before arrival could definitely be improved as I had messaged a few days before and again on the day with no response. The listing also states self check-in, however someone had to come from a nearby building to let us in.

The accommodation is basic and not luxury by any means, but it also does not pretend to be. If you are expecting the Ritz, this is not for you, but if you want somewhere affordable and central to sleep while close to transport links to explore the Chelsea area of London, it does the job.

Schmuddelig, keine Ablagefläche für Rucksack.
Im Badezimmer stinkt es nach Fäkalien und es hat Ungeziefer. Wir mussten Toilettenpapier kaufen weil es nicht aufgefüllt wurde.

There is almost too much to list that was wrong with this place.
The photos made it look like a modern, bright apartment with nice furniture and a pleasant atmosphere.

The apartment we ended up with was tiny, dark, dingy, clearly cobbled together by a very cheap builder dividing a larger room.
There were so, so, so many problems.
It smelled awful. Walls were very thin. Extremely noisy from the other tenants and noise outside.
It was filthy. Many stains and marks on the walls. Used tissues on the floor.

Missing features we paid for:
-Dining area. There was no dining area what so ever. Just a small bench with a single chair.

-Washing machine. One of the main reasons we wanted to book an apartment was to have access to a washing machine as we have been traveling a lot all month and need to clean our clothes. The apartment did not have one.

-'Parquet Floors'. A small niggle to be fair, but cheap Ikea floating floor boards are not a parquet floor.

Broken or badly fitted features:
-Mattress was half collapsed. Simultaneously incredibly hard and uncomfortable but also collapsed so the person sleeping on the right side was almost rolling off. You could feel every spring digging into you.

-Shower door was half off its rollers.

-Shower head was a hand wand style but mounted on a non-adjustable holder that aimed it straight out sideways. If the shower door was open at all it would spray water directly out onto the floor or over the toilet.

-the toilet was plumbed in using ribbed flexible pipe that is meant for air ducts.

-the sink in the bathroom was missing its plug mechanism.

-3 light fixtures didn't work. 2 just didn't turn on and one was missing entirely. Making the horrible brown dark room even darker.

-SAFETY ISSUE. The motion activated lights in the stair well turned off on us on 3 separate occasions after only having turned on a few seconds earlier and could have easily led to someone falling down the stairs.

Il giorno prima, la struttura che avevo prenotato mi ha sostituito l'appartamento da me scelto con altre due camere che non avrei scelto. Ho dovuto accettarle per forza altrimenti ero Senza alloggio a Londra. Nei giorni successivi non hanno mai risposto alle mie domande di assistenza. Camera 6 piena di mosche

Que lo que contraté era un apartamento con un dormitorio y no un estudio que fué lo que me dieron, no tenía menaje de cocina (adjunto foto) estaba sucio, el sofá, los vasos y platos. No había lavadora, ni ascensor.
No había paño para secar en la cocina, sólo 1 papel higiénico para 5 días para 2 personas.
1 toalla por persona y 1 de mano.
Un día se fué la luz.
El personal lo vimos sólo 1 día de los 5.

We couldn't get the hob working, and when I messaged to ask, we didn't get a reply. Which was disappointing

The only thing was that there is a window that doesn't close which is kind of weird , maybe check that out as not everybody is okay with this especially in winter but we were fine.

No puedo opinar de las instalaciones ya que nunca pude alojarme allí.
Me cancelo el anfitrión 48 h antes de coger el vuelo, sin darme ninguna explicación.
Me escribió un mensaje ofreciéndome ayuda al que conteste y al que nunca respondió.
Me dejo "tirado" a falta de 48 horas viajando con una menor. Pero lo que mas me dolió que como hostelero y teniendo mas facilidades que yo en el tema no me echase un cable a encontrar algo acorde y no diese ninguna explicación tampoco.
Se desentendió del todo, perdí dinero con el cambio de Libras a Euros, perdí dinero con la diferencia de el hotel que tuve que coger in extremis, ya que no me han devuelto la diferencia entera, perdí 100 € en la diferencia, mas el stress que me genero. Demostró tener cero empatía con los demás, aun con el problema que me había generado, mas teniendo en cuenta que viajaba con una menor de edad de la cual era responsable, si hubiese llegado a Londres y no hubiese tenido alojamiento y le hubiese pasado cualquier cosa a la menor por alojarme con prisas en otro lado, el problema hubiese sido gordo.
En fin... parece el tono general de Londres, la gente esta deshumanizada, mal trato en general, me han tratado bastante mejor en países donde lo pasan mal para comer el día a día.
Todos somos personas señores, en mi casa se trata por igual a todo el mundo venga de donde venga y si genero un problema a alguien intento solucionarlo o por lo menos ayudar, no esconderme.
Para mi Reino Unido se acabo, no volver en mi vida.

Cucina non fornita per esempio mancano le posate,
Non c'e ne un tavolo ne sedie.
Materasso praticamente sfondato
Ambiente freddo c'è una piccola stufetta elettrica poco utile.

Ogni tanto c'erano problemi con l'acqua calda

We were messaged half an hour before booking in that we could not get the property we had booked. It was an apartment with 2 rooms and a sitting area. We were instead given a take it or leave ultimatum of two separate rooms in another building. Which were not to any sort of good standard. The cooking facilities were atrocious and were separated when we had plans on staying together and cooking..one room was on the front of the block with the window having no lock, easy to just slide up and down, resulting in not getting any decent sleep incase anyone came in the window. It just seemed so coincidental this happened just as we were arriving and got shunted into accommodation a lot worse than the one we had booked. We had no other option but to take these rooms.

Being on the 7th floor and there being no lift, once you get upstairs and catch your breath you try to take a shower. But it turns out the water doesn't like to climb that high either so a little more than a dribble comes out which isn't sufficient to take a shower.
Also, it was 30° and being high up meant all the heat from below seemed to make it's way in. Really need a fan as it was non-stop sweltering up there

Weather was hot. We had windows open but it was still hot. Air con. Would have been nice