Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Terrace
BBQ facilities
Luggage storage
Safety deposit box
Soundproof rooms
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Clean rooms
Beautiful gardens
Friendly and helpful staff
Stunning pool
Cons:
Mixed service quality
Need for room upgrades
Lack of spa services
Varied perception of value for money

Categories

Cleanliness
8.7
Guests consistently mentioned the cleanliness of the property and rooms as outstanding.
Service
7.5
Service was positively reviewed, with a few guests noting occasional delays and lack of staff visibility.
Location
8.3
The hotel's proximity to key attractions and serene surroundings were appreciated by guests.
Room Quality
7.9
Rooms were commended for their comfort and spaciousness, although some mentioned the need for upgrades.
Amenities
7.3
The provided amenities were satisfactory, with some guests suggesting improvements such as spa services.
Value for Money
5
Opinions varied greatly on the value proposition, with some finding it reasonable and others feeling it was overpriced.
Food and Beverage
7.5
Guests generally enjoyed the breakfast offerings and dining services, though some desired greater variety.
Overall Experience
8.9
Most guests had a highly positive experience, emphasizing the peaceful ambiance, stunning gardens, friendly staff, and overall relaxation.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-09-05 08:46

Property Description

Mountain Views and Infinity Pool: Enjoy stunning mountain views from the comfort of your room and relax by the infinity pool with a pool bar.

Luxurious Accommodation: Experience air-conditioned rooms with modern amenities like a flat-screen TV, coffee machine, and private bathroom. Some rooms even feature a fully equipped kitchen.

Delicious Dining Options and On-site Bar: Indulge in à la carte and vegetarian breakfast options along with local specialties. Don't miss out on the on-site bar and barbecue facilities for a memorable dining experience.

Book your luxury stay at Franschhoek Manor Luxury Boutique Guesthouse now for a memorable getaway.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.8
Based on 51 reviews
Cleanliness: 8.7
Service: 7.5
Location: 8.3
Room Quality: 7.9
Amenities: 7.3
Value for Money: 5
Food and Beverage: 7.5
Overall Experience: 8.9
B
Barbara young couple za
10
Exceptional
Pros:

Beautiful and elegant, very peaceful guesthouse just out of town so a vehicle is required. Lovely champagne breakfasts on the verandah each morning.

2025-05-08 via Nuitee
B
Bacon young couple au
10
Fabulous luxe BnB vibes
Pros:

Wonderful! definitely recommend and would stay again! The pool was lovely, it was very pretty and private. The room was perfect size, clean, air conditioned and a huge bathroom - very luxurious style rooms.

Cons:

Besides the gardener we hardly saw any staff and service was a little slow for breakfast, if you could find someone,

2025-04-16 via Nuitee
C
Colette family with young children gb
9
Beautiful place with stunning gardens and pool
Pros:

The place is absolutely stunning with beautiful gardens. I was staying with my husband and by son so we had booked a room that had a sofa bed in the lounge and our bedroom was upstairs.
For Our stay in Cape Town we used Air BnB’s and for Franschhoek we wanted a hotel stay so finding affordable suitable accommodation for 3 adults this place matched what we needed.
The room was a great size and the main bedroom bed was really comfortable. The furnishings are a little tired and need updating but the place was spotless. It is equipped with a TV but it wasn’t connected to anything despite a channel list indicating it had digital channels. I couldn’t find someone to ask in the evening and we only wanted it for a football fix while we played cards so it wasn’t a deal breaker.
This is a guest house not a hotel so it is truly a bed and breakfast so don’t expect 24/7 reception and bars . This is what we loved about it was quiet and homely.

The main attraction is the pool and gardens, you can comfortably stay all day there, the loungers were so comfortable and you won’t get tired of the surroundings.
The staff and the owners were so welcoming and helpful, even attended to a small scratch on my hire car .

2025-04-13 via Nuitee
J
James solo traveller gb
10
Exceptional
Pros:

A stunning setting for a few days relaxation. The team were very friendly, welcoming - particularly the morning team who remembered what I liked for breakfast each morning. All in all, a very pleasant experience. Franschhoek was a beautiful place to spend a short break and enjoy the wineries.

Cons:

I didn’t have a car so I had to walk into Franschhoek each day which was a bit much when it was hot. Uber was readily available if needed.

2025-04-08 via Nuitee
G
Gill young couple gb
6
Id like to see more inspection by the senior management on the areas of weakness
Cons:

The flooring in the main section of house, was dangerously lit, very dark in the day with no lighting. As a visitor who was not
used to the different levels it proved unsafe. Particularly because the house manager on duty had this habit of constantly turning out the lights in the sittingroom. I therefore took a massive tumble flying across the floor in the dark unaware of the difference in floor levels. I landed on my knees and hands. I hurt my wrist and badly bruised a knee. The cleaner for our room did not replenish the breakfast tray. She left used tea bags on the tray.

2025-04-06 via Nuitee
M
Melanie young couple za
10
Exceptional
2025-04-05 via Nuitee
W
William young couple gb
9
Comfortable but not 5*. Over priced and a bit of a let down
Pros:

Lovely property with nice staff serving breakfast. The breakfast was very good, and had everything we needed. The gardens were beautifully presented, with a nice pool and sun loungers with towels supplied. It's a 20 min walk into town, which we did not do at night, but there are some lovely restaurants when you get to the centre of town.

It's over priced for the room we had, which was disappointing. I had booked a garden view room but we ended up with the car park view. The room was extremely dark even during the day. There's a leak in the shower which caused the floor to be slippery right at the doorway of the bathroom.

The most extraordinary thing about our stay is that on our first night we were the only ones in the hotel with no staff. Of all my years of travel I have never had that experience before. For many people that would be extremely concerning from a security and well-being perspective.

It's perceived to be a five star hotel, but unfortunately it's definitely not the case.

2025-04-03 via Nuitee
G
Graham group gb
10
Absolutely amazing, thank you
Pros:

Breakfast choice was amazing even though only 2 rooms were occupied. The Manor House is charming, spotlessly clean with added touches of fresh flowers in the rooms. Hidden away just outside the town, the peaceful location feels completely isolated yet is only minutes from Franschhoek. The gardens and grounds are immaculate, all the staff were really friendly and helpful. Our stay couldn’t have been better. We’ll definitely return, for longer next time

Cons:

There was nothing to fault

2025-03-27 via Nuitee
G
Gerrie young couple gb
8
Beautiful, relaxing stay.
Pros:

Tranquility. Pool and gardens. Attentive and friendly staff.

Cons:

Minor maintenance issues: some blinds in room should be replaced. When taking a shower, water leaks to the floor and outside the bathroom.

2025-03-23 via Nuitee
A
Angel family with young children es
10
Exceptional
2025-03-19 via Nuitee
D
David young couple gb
8
So long as you have a nice bright room the pool and area are very nice
Pros:

We arrived to be greeted by a nice but untrained but helpful guy who took our details and we were shown to a dreadful back of the house dark room. We thought for over £300 a night that it was going to be a terrible experience. Because the hotel was empty this guy rang his boss in Thailand and we managed to get a nice room. The gardens and pool area are excellent and the breakfast good and plentiful.
The day staff were very nice. All in all a good experience. We gather they are selling the property and so have made cutbacks.
Not really worth the money.
.

Cons:

See above

2025-03-18 via Nuitee
A
Angela young couple gb
7
Beautifully appointed and peaceful Cape house, very friendly, helpful staff, beautiful gardens and terrace.
Pros:

Perfect B&B with very friendly staff, lovely gardens and terrace, great breakfasts and a warm welcome.

Cons:

Just a couple of things to feed back on which I hope the owners find constructive. I felt the stained carpet in the communal lounge let the beautifully appointed house down. Tea and coffee making arrangements in our room would benefit from a dedicated table and electric sockets. Hair conditioner in the bathroom would have been helpful. Grass around the pool was probably due a cutting.

2025-03-16 via Nuitee
F
Francois young couple za
4
Certainly would NOT consider a return stay.
Pros:

Breakfast was pleasant

Cons:

Accommodation. Elderly couple of 80plus placed in room with fire escape access only.
No view ,except of the sky. Access to bathroom through kitchen.
No personal interaction at all. Felt unwelcome. Tv didn’t work and we were unable to receive any help. Most unsatisfactory.

2025-03-11 via Nuitee
J
Janet young couple gb
9
Superb
2025-03-09 via Nuitee
S
Susan young couple gb
3
The best thing I can say is that the bedding and towels were clean! Letting this beautiful property go to seed is a disg
Pros:

Absolutely stunning building and gorgeous grounds in a great location.

Cons:

Beware of first impressions. This is NOT a 5* establishment. It is being allowed to deteriorate. There appears to be no management. Doors are broken, tiles cracked, lawns un mowed, paths uneven. Staff rarely seen other to meet and greet and provide breakfast. Pool towels scarce and unreplenished. No tissues in the empty box in the bathroom. The cleaner said they had none! Ditto hair conditioner, other usual bathroom supplies. Even no soap in the second bathroom. I could go on! My suspicions began when on arrival I noticed that the carpet in the reception area was badly stained.

2025-03-08 via Nuitee
S
Susan young couple gb
5
Dreadful management.
Pros:

The location, the staff & the main pool

Cons:

We felt like we were in a 1990’s time warp. The room was dark dismal and certainly not the ‘delux’ room it was listed as. The TV didn’t work and was held up on the wall with a bit of wood. The fridge was noisy and stuck in the middle of the room and the towel rail was hanging off the wall and there was constant noise from the secrity gate outside.
The management were rude & sacastic. When we asked to move to the room which was still being advertised on booking.com (and pay the difference) we were told what did we expect as we had booked the cheapest ‘delux’ room. They refused to move us but did offer to refund us. We felt we had no choice but to stay as we would have had to wait, trusting that the refund would come, and pay again for another hotel - and the staff were lovely. In hindsight this was a mistake.
We had been advised that there was a problem with a bees nest by the pool but were reassured that the stings weren’t bad - which was true. When I was stung I fortunately had antihistamines with me which helped. That coupled with the faint but intrusive smell of manure in some parts of the pool area diminished even its key attribute. The second smaller pool wasn’t usuable as it was full of leaves. I had some business emails to send and and as there was no desk in the room, the only other place was the guest lounge - but the incessant loud elevator style music and darkness of the room (presumably so guests didn’t notice the stains on the carpets) made it impossible.
I understand from others that this used to be a great hotel under the previous owners and it is such a shame that the current owners seem to have lost interest, or lack the knowledge and/or management skill to make this an enjoyable place to stay. There are so many wonderful other options in Franschhoek, sadly this year we got it wrong.

2025-03-08 via Nuitee
S
Sasha young couple gb
8
Peaceful stay in Franshhoek
Pros:

Peaceful location, beautiful gardens and pool area and the room was big and spacious and comfortable with everything you need for a part self catering stay.

Cons:

More could have been made of the outdoor space, i.e drinks/ snack service.

2025-03-02 via Nuitee
G
Glyn young couple gb
10
SUPERB ACCOMMODATION
Pros:

This Guesthouse was by far the best accommodation that I have experienced in over 10 trips to South Africa. The accommodation exceeded all my expectations. The staff were excellent, the breakfasts superb and interior, gardens and pool were delightful. I would recommend this to anyone wanting to stay in Franschhoek or the surrounding areas.

Cons:

I liked everything.

2025-03-02 via Nuitee
J
Joe young couple gb
9
Superb
2025-03-01 via Nuitee
A
Adrienn young couple hu
10
I loved absolutely everything
Pros:

Perfect location! Walking distance from restaurants, shops. Stylish hotel, clean rooms in a wonderful environment. Huge bathroom which I really liked. Our room overlooked the back garden, which provided us privacy. Loved the breakfast and the calm and quite atmosphere during our stay (7 days). Very helpful and kind staff.
Thank you so much for making our holiday so special!

Cons:

everything was just perfect

2025-02-25 via Nuitee