Hotel Genta

Hotels
7.9 (324 reviews)
3 Landstraße , Salzburg , at

listing image 1
Show all photos

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Family rooms
Express check-in/check-out
Chapel/shrine
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good value for money
Convenient location
Cons:
No breakfast
Size of rooms
Electrical outlets missing
Noise from train nearby

Categories

Cleanliness
7.48
Cleanliness was often noted positively, although some complaints about cleanliness in relation to leads and room state were mentioned.
Service
8.75
Friendly staff and good service were positively highlighted in several reviews.
Location
7.79
Mixed feedback on location; some found it slightly far from the city center, but good public transport available.
Room Quality
8.04
Rooms were generally comfortable and clean, with some complaints regarding size or amenities.
Amenities
8.17
Amenities were suitable for a budget hotel, although some features were lacking.
Value for Money
8.23
Generally regarded as good value for money, despite some complaints about pricing.
Food and Beverage
6.28
Noted lack of breakfast received consistent negative feedback from several guests.
Overall Experience
8.45
Overall positive experiences noted, but with periods of dissatisfaction due to service and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:28

Property Description

Convenient Location

Discover the delightful city of Salzburg from the comfort of Hotel Genta's conveniently located accommodation near major attractions like Mirabell Palace and Mozart's Birthplace.

Scenic Views

Enjoy stunning mountain views from select rooms at Hotel Genta, complete with balconies for a peaceful retreat after a day of exploration.

Free Parking and WiFi

Experience hassle-free travel with complimentary parking and WiFi at Hotel Genta, ensuring a stress-free stay in Salzburg.

Don't miss out on the opportunity to book your stay at Hotel Genta and experience the best of Salzburg's charm and comfort.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.9
Based on 324 reviews
Cleanliness: 7.48
Service: 8.75
Location: 7.79
Room Quality: 8.04
Amenities: 8.17
Value for Money: 8.23
Food and Beverage: 6.28
Overall Experience: 8.45
K
Kaushi • extended_group • qa
9
2026-05-30 • via Nuitee
V
Velika • family_with_children • bg
7
Quite place
Pros:

There is no breakfast, but there is a fantastic bakery shop.

Cons:

The single room is too small, and the price is high for that type of hotel.

2026-05-29 • via Nuitee
H
Hanna • couple • pl
9
Recommended ..
Pros:

Localization was perfect!

Cons:

breakfast was missing...

2026-05-28 • via Nuitee
S
Subramanian • solo_traveller • in
4
Cons:

No staff available. It's was not a hotel. It's more like a house on Airbnb

2026-05-27 • via Nuitee
S
Sarjveladze • extended_group • de
1
very unpleasant
Cons:

The room itself was clean and the location of the hotel was very nice, and the staff tried to be polite. Unfortunately, none of this mattered in the end because we had a very bad overall experience that significantly affected our trip to Salzburg.

During our stay, the room temperature was around 26°C despite the cold weather outside. We informed the staff about the issue three separate times, but nothing improved and we were told that similar temperatures existed in other rooms as well. Sleeping became extremely uncomfortable, especially with a child, and the constant transition between excessive heat inside and cold temperatures outside caused all of us to become sick.

Because the situation remained unresolved and we were unable to rest properly, we were ultimately forced to leave the hotel one day earlier than planned. We later requested a refund for the unused final night, but the hotel refused, claiming that we left “voluntarily.” This response felt unfair and unreasonable considering we repeatedly complained during our stay and no effective solution was ever provided.

It is very unfortunate because the unresolved overheating issue completely ruined much of our experience in Salzburg. Sadly, based on our experience, I would not recommend this hotel to others.

2026-05-19 • via Nuitee
A
Andreas • couple • at
5
2026-05-17 • via Nuitee
Z
Zena • solo_traveller • gb
7
A lovely hotel for a short stay
Pros:

- lovely hotel with lovely room
- lovely for a short stay
- room clean and had balcony

Cons:

- location near main road and around 30 min walk. U can use bus and bus stop near hotel. If u have early train on a Sunday, as I just found out no early buses and i had to walk to station. So a bit of a walk. Although doable
- no lift. Which I can understand. Thankfully receptionist got a lovely guy to carry suitcase up stairs. Def wouldn’t have wanted to do that

2026-05-17 • via Nuitee
T
Talin • family_with_children • nl
8
2026-05-16 • via Nuitee
R
Riccardo • extended_group • it
8
2026-05-05 • via Nuitee
I
Ivan • solo_traveller • hr
9
2026-05-01 • via Nuitee
E
Ewa • solo_traveller • pl
9
Pros:

Alles Ordnung

2026-04-20 • via Nuitee
F
frasca.vopshina • family_with_children • de
8
2026-04-05 • via Nuitee
A
Anatol • solo_traveller • at
7
Cons:

Das Personal war leider gänzlich nicht zufriedenstellend!!
Spricht so gut wie kein Deutsch und ist überhaupt nicht auf ein angemessenes Willkommen heißen der Gäste geschult.
Auf eine knappe Begrüßung folgt gleich die Aufforderung die Tourismustaxe zu begleichen…
Einfach unter aller Sau…

2026-03-09 • via Nuitee
A
Andrei • extended_group • ro
8
2026-02-26 • via Nuitee
I
Izzard • extended_group • gb
9
The best stay !!
Pros:

The property was in a perfect location a short walk from the town/restaurants and gondola. The house was lovely, and had everything we needed. However the best thing about this week was our host Cristina. She couldn’t have been more helpful, and went above and beyond for us she was amazing! We would definitely come back we can’t thank her enough for making our holiday even more enjoyable would recommend this place to everyone!!

2026-02-22 • via Nuitee
I
Iosif • couple • be
8
2026-01-24 • via Nuitee
P
pierrick • solo_traveller • fr
9
2026-01-19 • via Nuitee
E
Evelyn • solo_traveller • de
8
Pros:

Freundlicher Empfang

2026-01-19 • via Nuitee
G
Gabriele • solo_traveller • at
8
Für eine Geschäftsreise empfehlenswert.
Pros:

Schönes kleines sauberes Zimmer,
genug Parkplatz vorhanden, unkomplizierte Abwicklung beim Ein- und Auschecken.

Cons:

Es war sehr warm im Zimmer, musste das Fenster in der Nacht offen lassen, durch den Straßenverkehr war es laut.

2026-01-19 • via Nuitee
P
Pavo • solo_traveller • at
10
Pros:

Alles !!!!

2026-01-19 • via Nuitee