Amory Hotel Ben Thanh

Hotels
8.3 (126 reviews)
88 Lê Lai, Phường Bến Thành , Ho Chi Minh City , vn

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Tasty breakfast
Cons:
Room maintenance issues
Lack of cleanliness in some areas

Categories

Cleanliness
7.76
Multiple comments indicated issues with cleanliness and maintenance.
Service
8.73
Staff were described as friendly and helpful.
Location
9.27
Very convenient location near attractions; highly praised.
Room Quality
7.22
Rooms had varying quality with complaints on maintenance and outdated furniture.
Amenities
8.25
Basic amenities met standards but some aspects like air conditioning were lacking.
Value for Money
8.21
Overall good value considering location and services offered.
Food and Beverage
8.26
Breakfast was positively received but room for improvement noted.
Overall Experience
8.73
Despite some issues, the overall experience was positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:15

Property Description

Convenient Location
Situated in the heart of Ho Chi Minh City, Amory Hotel offers easy access to popular attractions like Fine Arts Museum and Ben Thanh Street Food Market.

Modern Amenities
Enjoy complimentary WiFi, room service, and a 24-hour front desk during your stay at this 3-star hotel.

Delightful Dining Options
Indulge in a buffet or Asian breakfast at the hotel's restaurant before exploring nearby attractions like Tao Dan Park and Takashimaya Vietnam.

To book your stay at Amory Hotel and experience all these amenities, visit our website today!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs VND 100000 per day.

Location

Guest Reviews

8.3
Based on 126 reviews
Cleanliness: 7.76
Service: 8.73
Location: 9.27
Room Quality: 7.22
Amenities: 8.25
Value for Money: 8.21
Food and Beverage: 8.26
Overall Experience: 8.73
M
Michał solo_traveller pl
9
Jest dobrze
Pros:

Blisko centrum. Duży wybór śniadań. W pokoju czysto i względnie cicho. Łazienka bardzo komfortowa.

Cons:

Osoba na recepcji nie była szczęśliwa, że meldowałem się o północy i dało się to odczuć. Mimo wszystko mogło by to kosztować trochę mniej.

2026-06-15 via Nuitee
M
Minh family_with_children vn
9
Thật tuyệt
2026-06-14 via Nuitee
A
Arthur solo_traveller co
10
Pros:

Super estancia muchas gracias

2026-06-11 via Nuitee
M
Mohammad solo_traveller nl
7
Look somewhere else, poor sleep quality.
Pros:

Location and friendly staff

Cons:

The room wasn't clean, hair, ants and stains.
The bed mattress was hard, and it gave me back pain every night.
There is practically 0 noise cancelation, I could hear everything going on in the hallway.
House keeping stars making noise before 7 am, that was super annoying.
The breakfast was meh.

2026-06-08 via Nuitee
E
Erdemir solo_traveller tr
7
Pros:

Konumu güzeldi,personel ve kahvaltısı da güzel..kat temizliği ,oda temizliği hergun yapılıyordu.internet çok iyi idi.

Cons:

Odaların ara alana bakmasını sevmedim.ust katlardan bu alana çöp atılıyor.bunun önlenmesi lazım.
Fare var idi bu boş alanda..bunun da önlenmesi lazım.camlari açamadigimiz için odayı sevmedik.
Yemek alanı ve koridor yemek kokuyordu..40dk da üstümüze siniyordu kokular...bunun dışında gayet iyi..

2026-06-05 via Nuitee
T
Thessalonic extended_group kh
8
Pros:

Overall great, the friendliness staff is Mr. Quan so friendly i think he is the bellboy.

Cons:

Nothing, overall good

2026-06-04 via Nuitee
A
Abby couple bn
10
2026-06-03 via Nuitee
M
Mahesh extended_group ie
5
Stayed for the location, regretted nearly everything else.
Pros:

The location is genuinely excellent — 5 minutes' walk to Bến Thành Market and easy access to Nguyen Hue, Notre-Dame, and the Post Office. If location were the only thing that mattered, this would score well.

Cons:

The stay started badly. The airport pickup driver was rude on arrival, claiming he'd been waiting two hours despite us sharing detailed flight updates and a WhatsApp message confirming our exact arrival time. There was no reason for him to be there early, and his attitude was uncalled for.
The confusion continued at the hotel. The driver then waited at the hotel expecting payment, even though we had booked the airport pickup through the hotel itself and paid them directly. Zero coordination between hotel and driver — and the guest somehow gets put in the middle of it.
Reception throughout the stay was unhelpful — staff seemed to be there only to point and direct, never to actually help. At one point we needed a small clarification about Vietnamese currency (it's confusing for anyone first-time — too many zeros), and instead of helping calmly, the receptionist visibly showed frustration. Any experienced hotel receptionist in Vietnam should know visitors will have currency questions and handle them patiently.
The room itself had multiple problems. Only one window — and the AC didn't work properly, so the room was very hot. The second AC unit kept switching off and one barely cooled the room. No drinking water was provided. The bathroom cubicle didn't drain, leaving a pool of water on the floor after every shower.
Breakfast was average — nothing memorable. For the price and the photos in the listing, we expected significantly better. The location saved this stay from being a write-off, but everything else — service, coordination, room condition — fell short.

2026-06-02 via Nuitee
D
Deanna couple au
8
Good for the money
Pros:

The staff were very helpful, reasonable price

Cons:

Bathroom not clean properly, dated interior

2026-05-31 via Nuitee
A
Anh Khoa solo_traveller vn
7
Tương đối
2026-05-27 via Nuitee
T
Thu couple au
8
2026-05-20 via Nuitee
信翔 family_with_children tw
8
2026-05-17 via Nuitee
V
VENKATARAHUL family_with_children in
9
2026-05-12 via Nuitee
T
Thu couple au
4
Receptionist not helpful
Pros:

Close to shop & food

Cons:

Staff not helpful

2026-05-11 via Nuitee
R
Renji V solo_traveller in
6
Pros:

breakfast was good and staffs were friendly....location is super...

Cons:

Room and Toilets was small specially the shower area....the view from the balcony was horrible with outside of some old building which was very poorly maintained...AC was slow to cool the room which need attention....no large mirrors in the room which is a must need .....

2026-05-11 via Nuitee
A
Agula_ solo_traveller ie
10
Pros:

Everything Breakfast was amazing

2026-05-09 via Nuitee
P
pranay solo_traveller au
2
2026-05-05 via Nuitee
A
Aliza extended_group kh
8
I will come again 😊
Pros:

Nice facility, staff could speak Cambodia little , good breakfast

2026-05-02 via Nuitee
P
Pam family_with_children au
5
Great location but wouldn’t stay again
Pros:

Great location and breakfast
Staff very friendly

Cons:

The rooms were very small. The AC on my first night poured water onto me while in bed and soaked the mattress and bedding. No compensation was provided but I did ask to change rooms.
AC was also very cold and blew onto beds. This was uncomfortable and a problem for my granddaughter- she was unable to fly after staying 2 nights which interrupted our family holiday
I booked this hotel as it said there was a cot available- this wasn’t so.

2026-04-26 via Nuitee
P
Pavel extended_group ru
8
Pros:

Удобное расположение отеля.

Cons:

Был ранний вылет. Попросил собрать ланч боксы, т. к. выезжали из отеля в 3 утра. По факту никто ничего не собрал.

2026-04-21 via Nuitee