Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Terrace
Pets allowed
Hot tub/Jacuzzi
Non-smoking throughout
Free wired internet
Access to nearby indoor pool
See all facilities

Review Highlights

Pros:
Beautiful location
Helpful staff
Cons:
Pool was closed
Some rooms could use updates

Categories

Cleanliness
9.45
Chalets are clean and spacious.
Service
9.92
Managers are super helpful and attentive.
Location
10
Unbelievable position on the Lake, stunning views.
Room Quality
9.41
Spacious and comfortable accommodations.
Amenities
9.44
Heated pool and hot spas available.
Value for Money
9.4
Worth every penny spent.
Food and Beverage
8.45
Standard quality for this hotel tier.
Overall Experience
9.95
Overall enjoyable stay with high satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 03:37

Property Description

Stunning Lake Views
Enjoy breathtaking views of the lake from the terrace and balcony of The Retreat.

Luxurious Amenities
Indulge in the indoor pool, fully equipped kitchen, and flat-screen TV with streaming services during your stay.

Convenient Location
Situated close to Great Lake Convention Centre and just a short distance from Taupo's key attractions, The Retreat offers the perfect blend of serenity and accessibility.

Book your stay at The Retreat today to experience luxury and comfort in Taupo!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

9.5
Based on 321 reviews
Cleanliness: 9.45
Service: 9.92
Location: 10
Room Quality: 9.41
Amenities: 9.44
Value for Money: 9.4
Food and Beverage: 8.45
Overall Experience: 9.95
A
Arvind family_with_children in
10
It’s a shame we only spent one night! I would strongly recommend the property.
Pros:

Unbeatable location on the lakefront

2026-06-19 via Nuitee
J
Justin family_with_children nz
10
Pros:

Great Host, beautiful spot.

2026-06-18 via Nuitee
若萌 solo_traveller cn
10
Pros:

风景优美 后院连接湖畔 房间格局合理

2026-06-17 via Nuitee
M
Mui Lee solo_traveller my
9
Beautiful relaxing stay in Taupo. Will look forward to returning in future.
Pros:

Beautiful water front facing property. Serene & lovely.

Cons:

The toilet fittings could do with an upgrade. Looking very worn & jaded.

2026-06-17 via Nuitee
M
Maciela solo_traveller gb
10
Pros:

Amazing experience!!

2026-06-17 via Nuitee
R
Rose couple nz
10
The name Retreat is perfect for this place as it was so relaxing and a beautiful break away.
Pros:

The view from the room was so beautiful and even though the chalet was a little on the older side it was very clean, warm and comfortable

Cons:

Pool could be updated and a little more welcoming but this didn’t bother us as it is seperate from the chalet

2026-06-17 via Nuitee
M
MC family_with_children nz
10
Amazing and we recommend to anyone!
Pros:

Location was excellent! The chalet has this old school charm to it. I reckon our cabin number 6 had the best view. It would be an amazing summer getaway bach for sure. Planning to go back at some point this year or in the summer months hopefully with more people with us. The chalet also had everything we needed in terms of cooking utensils. Place was warm and cozy - got a bit too warm at one point (our own doing). Beds were comfy. Our babies enjoyed sleeping across each other in their separate room. Price is also reasonable - in the middle of winter. Annie and Mike were also very accommodating to our concerns. Thank you for an amazing stay.

Cons:

Most of the doors are creaky. It wasn’t a big deal though. My kids are good sleepers now.

2026-06-15 via Nuitee
K
Kai Lin family_with_children sg
10
2026-06-13 via Nuitee
H
Harpreet family_with_children nz
10
Pros:

Awesome

Cons:

Nothing

2026-06-13 via Nuitee
F
Finn couple nz
9
2026-06-11 via Nuitee
F
Fang family_with_children sg
10
2026-06-08 via Nuitee
H
Holin family_with_children tw
10
We enjoyed our stay very much!
Pros:

The location is stunning, with beautiful views, and the chalet is charming, cozy, and well-equipped for a comfortable stay.

2026-06-07 via Nuitee
R
Riddle solo_traveller nz
10
Pros:

Location, lake views , very comfy bed

2026-06-06 via Nuitee
D
Denika family_with_children au
10
Beautiful location and well maintained apartment. Highly recommend!
Pros:

Location was amazing, the apartment had everything we needed, was clean and well maintained.

Cons:

Only downfall was trying to control the temperature at night with a baby. There was no split system in the main bedroom so we had to utilise the portable heater provided to warm and open windows to cool when needed. This wasn’t a big issue though just something we had to adjust to.

2026-06-02 via Nuitee
J
Jane family_with_children nz
10
From arrival to departure the staff were amazingly helpful. The villa had everything we needed for two adults and 6 mont
Pros:

It had everything we needed and the location was stunning

2026-06-01 via Nuitee
M
Melanie extended_group gb
10
Pros:

Amazing view from the property

2026-05-29 via Nuitee
L
Lardner solo_traveller au
10
Lovely lake views.
Pros:

Beautiful location. Warm & cozy. Good spa facilities.

Cons:

Pillows too flat & soft.

2026-05-26 via Nuitee
R
Richard extended_group nl
10
2026-05-25 via Nuitee
B
Brian couple nz
10
A perfect place to celebrate our golden wedding anniversary
Pros:

Everything

2026-05-20 via Nuitee
J
Jennifer extended_group au
10
Very happy.
Pros:

View, cleanliness, attention to detail, well equipped and friendly managers.

2026-05-20 via Nuitee