GALATA FİVE APARTMENTS

Hotels
7.1 (63 reviews)
5 Balkon Çıkmazı , Istanbul , TR

Facilities

Free wired internet
Airport transportation - pickup (surcharge)
Airport transportation - drop-off (surcharge)
Internet access
Accessible train station shuttle
No accessible train station shuttle
Parking
Non-smoking rooms
Air conditioning
Room service
See all facilities

Review Highlights

Pros:
Good location
Easy check-in
Cons:
Poor cleanliness
Lack of service
Bad room quality

Categories

Cleanliness
4.85
Multiple reviews mention poor cleanliness, including dirty bathrooms, mold, and unclean towels.
Service
6.82
Service issues highlighted, notably lack of staff interaction and unresponsiveness.
Location
10
Frequent praise for location being close to attractions like Istiklal and Galata tower.
Room Quality
5.81
Many complaints about room conditions such as odor, discomfort, and poor furnishings.
Amenities
5.84
Lack of proper amenities reported, such as broken appliances and inadequate kitchen facilities.
Value for Money
7.8
Some value noted due to price, but quality concerns undermine value.
Food and Beverage
8.85
No specific comments on food and beverage; assumed neutral.
Overall Experience
6.85
Overall dissatisfaction expressed in various reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 15:17

Property Description

Prime Location
Centrally located in Istanbul with popular attractions like Basilica Cistern and Topkapi Palace just a stone's throw away.

Modern Amenities
Enjoy the convenience of free WiFi, air conditioning, flat-screen TV, and a kitchenette in every room.

Stunning Views
Relax on the terrace or balcony and take in breathtaking views of Istanbul's skyline and historic landmarks.

To book your memorable stay at GALATA FİVE APARTMENTS and explore Istanbul's charm, reserve your room now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.1
Based on 63 reviews
Cleanliness: 4.85
Service: 6.82
Location: 10
Room Quality: 5.81
Amenities: 5.84
Value for Money: 7.8
Food and Beverage: 8.85
Overall Experience: 6.85
B
Borzooyeh • solo_traveller • ir
6
Pros:

Location few steps from Istiklal and Galata tower

Cons:

I hardly found it for the first time. I never met anybody as staff. They didn't even answer my call or call me upon my request, when I was searching under the rain. Just by WhatsApp he or she led me to the door. A very uncomfortable bed.

2025-11-29 • via Nuitee
M
Mehmet • solo_traveller • tr
1
Cons:

Otel kapalı ancak rezervasyon alıyor çok saçma

2025-11-26 • via Nuitee
• couple • gr
2
Pros:

The host was very kind and respond quickly to every question. The location was fine.

Cons:

The photos had nothing to do with the actual room. It was quite dirty, with dirty towels and sheets. The walls throughout the house had mold, and the kitchen was in poor condition.

2025-11-25 • via Nuitee
M
Mega • family_with_children • es
1
La mayor estafa de Estambul
Pros:

Lo único bueno fue la ubicación que no nos sirvió de nada.

Cons:

No sé ni por dónde empezar. Desde ya entrar al edificio y encontrar una cañería rota (adjunto todas las fotos), entramos a la habitación y no se podía respirar del olor a humedad y encierro, la habitación sucia con muchísimo olor, en las sábanas encontramos pelos, las almohadas de la cama eran de sofá, el televisor roto, el sofá sucio con polvo y restos de comida o algo, las sábanas ni siquiera eran del tamaño de la cama, lo que al acostarse, se salían. No había ni una mesa de luz, ni mesa ni sillas. Si ofrecen cocina, dónde se supone que alguien se siente a comer?
Ofrecen lavarropas pero no hay donde extender la ropa, ni perchas ni muebles ni tender ni nada. Para eso que no ofrezcan.
La cocina sucia, en la heladera habían pelos dentro y el congelador lleno de hielo (prácticamente no sirve)
Pero lo peor de todo, es el baño. LLENO DE HUMEDAD Y MOHO, la ducha no andaba!!! Por ende agua helada que solo salía de abajo, y como las mamparas no cerraban bien, se inundaba el baño. El propietario quiso mostrarme como funcionaba la ducha, lo normal es que funcione y punto.
Literalmente no se podía dormir por la humedad, nos pasamos tosiendo toda la noche.
Bajo mi reclamo, el dueño no me dio ninguna solución lógica pero cuando yo NO ESTABA, entró y dejo un tender. ¿Es normal que alguien entre sin mi consentimiento?? Estaban los pasaportes, dinero, mi portatil... Una locura
Obviamente al día siguiente nos fuimos, era una estadía de 6 días. Y él propietario no se hizo cargo de nada, ni siquiera me ofreció otra habitación.

2025-11-20 • via Nuitee
E
Ekaterina • solo_traveller • am
8
Nothing to complain about this lovely combination of price and location. The apartment was ok, just like on photos (but
2025-11-17 • via Nuitee
A
Alessandro • couple • it
4
Pessimo
Pros:

Buona posizione, facile check in

Cons:

Finestra che non si chiudeva al primo piano, ci hanno detto “veniamo a sistemarla” e non sono mai venuti. Cavi elettrici senza protezione, prese per ricaricare i telefoni ad altezza soffitto, ante della cucina rotte e bagno sporco con cattivo odore.

2025-11-17 • via Nuitee
M
Macarena • solo_traveller • ar
7
Pros:

La ubicación y la camada cómoda

Cons:

Imposible usar el baño , chico, incómodo ...

2025-11-11 • via Nuitee
K
Kirill • couple • us
2
Pros:

Location is awesome

Cons:

Condition of everything in the apartment is awful. Strong sewer smell, windows are jammed with screws, mattress sits on a piece of plywood(!). there is a gas tankless furnace in the bedroom, wifi didn't work couple of times. Eventually I had to rent another place to stay.

2025-11-01 • via Nuitee
F
Florian • solo_traveller • de
4
Pictures better than reality
Pros:

Good location and good price.

Cons:

Very smelly (toilet), dirty (would not use something in the kitchen), mold in bathroom (especially shower)

2025-10-27 • via Nuitee
B
Borja Joel • couple • es
1
Pros:

Ubicación. Todo lo demás mal.

Cons:

La habitación un desastre. Olor desagradable en el baño, techos y paredes rotos, cables sueltos, cama pequeña e incómoda. Es el peor alojamiento que nos hemos quedado sin duda alguna. Contacto con el propietario comentándole la situación, me pide disculpas y me dice que personal del alojamiento pasará por allí para solucionarlo pero nadie pasó jamás. Le vuelvo a preguntar de nuevo y no contesta más. No recomiendo para nada hospedarse aquí. Las fotos nada tienen que ver con lo que realmente es.

2025-10-25 • via Nuitee
A
Anke • solo_traveller • de
1
❌Touristenfalle! ⛔️⛔️⛔️Schimmelpilzgeruch, Schimmelpilzgestank, riecht nach faulen Eiern!🤢🤢🤢
Pros:

❌❌❌⛔️⛔️⛔️Horrortrip!!! ❌❌❌⛔️⛔️⛔️unbedingt meiden . Gestank erbärmlich. Allen negativen Bewertungen unbedingt glauben

Cons:

Es riecht nach faulen Eiern!

Bewertung: 🤯🤯🤯🤯🤢🤢🤢🤮🤮🤮🤯🤯🤯
Ich rate jedem ab, diese Wohnung zu buchen – es handelt sich um eine Touristenfalle. Ich hatte sieben Tage gebucht vom 13.9-20.9, bin aber nach nur einer Nacht abgereist, weil der Gestank unerträglich war und ich Atemwegsprobleme und Ausschlag bekommen habe. Ich habe das dem Vermieter mitgeteilt, und er sagte, das sei heute zum allerersten Mal ein Problem – dabei berichten Bewertungen schon von Schimmelgeruch vor anderthalb Jahren.

Die Balkoncouch war nur ein kleines, klappriges Holzgestell – ich hatte versucht dort zu schlafen, doch nachts ging die Jalousie bei den Nachbarn hoch und ich wurde von zwei Männern beobachtet.

Die Wohnung ist dreckig, der Gestank im Badezimmer unerträglich, aus dem Küchenabfluss flogen Insekten, und man bekommt Atemwegsprobleme durch den Schimmelpilzgestank. Es hat sich seit Jahren nichts geändert – es ist die absolute Bruchbude.

Ich habe die Wohnung Booking gemeldet und rate dringend: unbedingt meiden!

2025-10-22 • via Nuitee
Z
Zhenya • solo_traveller • am
9
Pros:

I had a great stay at this apartment. The location is excellent — close to everything and easy to get around. The owner was very helpful and assisted me with anything I needed during my stay, which made the experience even smoother. Overall, it’s a very good choice for a solo traveler.

2025-10-19 • via Nuitee
S
Seren • solo_traveller • it
2
2025-10-13 • via Nuitee
A
Ami • solo_traveller • ro
1
NOTHING LIKE THE PICTURES
Pros:

the reception guy was helpful

Cons:

❗🚫 nothing like the pictures they just use them to fish tourists! I left the next day only cause i couldn't find another hotel Immediately ! it extremely bad smell from the bathroom, seiling about to fall, insects everywhere, very dirty towels, hair on the floor, no slippers, disgusting kitchen! and NO REFUND

2025-10-13 • via Nuitee
A
Adem • couple • tr
6
Pros:

Konumu güzeldi

Cons:

Fotoğraflarla alakası yoktu. Rutubet kokuyordu

2025-10-13 • via Nuitee
G
Guluzada • couple • de
3
2025-10-10 • via Nuitee
J
Julie • solo_traveller • au
7
It ended up OK
Pros:

The hosts were super responsive and tried very hard to help me. Arranged a 130am check-in and for someone to help me in and out (32 spiral staircase steps) with my bag. Provided missing items when requested. Aircon, washing machine worked well. Bed comfortable. Shower water hot. Quiet at night even though close to a busy tourist street.

Cons:

It looked very different to the pictures but was the same place. TV faces the floor. Limited kitchen - plates, cooking utensils etc. Initially no toiletries provided. I wanted the clothes rack to dry my clothes before joining a tour and it did eventually arrive but they had to order it. (They did take my wet washing and dry it for me). Mould on the bathroom ceiling and in the grout.

2025-10-07 • via Nuitee
L
Luisa • solo_traveller • au
1
Should not be listed on booking.com and the owner was abusive and it’s not clean
Pros:

Nothing it was misleading and a health hazard

Cons:

Nothing

2025-10-05 • via Nuitee
O
Oleh • solo_traveller • md
10
2025-09-30 • via Nuitee
M
Mohaddeseh • extended_group • de
5
2025-09-28 • via Nuitee