Roots Hotel

Hotels
8.3 (439 reviews)
شارع ثوبان النبوي , Makkah , sa

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
Limited food options

Categories

Cleanliness
7.26
Multiple mentions of poor cleanliness, including bad smells and limited food options.
Service
8.73
General positive remarks about staff but some inconsistencies in service.
Location
8.77
Frequent praise about the location being central and close to amenities.
Room Quality
8.22
Some complaints about bedding comfort and noise but generally acceptable.
Amenities
8.25
Some amenities noted but complaints about the kitchen facilities.
Value for Money
8.71
Overall impressions suggest decent value for the amenities offered.
Food and Beverage
7.76
Mixed reviews regarding food options with complaints about limited choices.
Overall Experience
8.73
Generally a good experience with a potential for return visit despite issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:15

Property Description

Prime Location in Makkah
Discover فندق روتس ROOTS HOTEL, located within 6.7 km of Masjid Al Haram, offering convenience and comfort for your pilgrimage.

Modern Amenities
Enjoy air-conditioned rooms equipped with essential facilities like a flat-screen TV, fridge, and safety deposit box, ensuring a pleasant stay during your visit.

Convenient Services
Benefit from complimentary shuttle service, free WiFi, and a 24-hour front desk, while indulging in a delicious continental or English breakfast at the property.

To experience luxury and convenience in the heart of Makkah, book your stay at فندق روتس ROOTS HOTEL today!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM

Location

Guest Reviews

8.3
Based on 439 reviews
Cleanliness: 7.26
Service: 8.73
Location: 8.77
Room Quality: 8.22
Amenities: 8.25
Value for Money: 8.71
Food and Beverage: 7.76
Overall Experience: 8.73
احمد • couple • sa
10
2026-08-25 • via Nuitee
F
Fadi_Abu Kinan • solo_traveller • sa
10
2026-08-23 • via Nuitee
عبد الرحمن • couple • sa
8
2026-08-23 • via Nuitee
A
Abdulmajeed • family_with_children • sa
8
Pros:

الموظفون و النظافة

Cons:

عدم نظافة الفرشات بسبب وجود بعض الشعر

2026-08-21 • via Nuitee
A
Abdulmajeed • family_with_children • sa
8
Pros:

الراحة و النظافة

Cons:

عدم النظافة و وجود بعض الشعر بالفرشات

2026-08-21 • via Nuitee
N
Noof • family_with_children • sa
9
اقامة ممتعه فندق فخم استقبال ممتاز جدا
Pros:

تواجد الباصات 24 ساعه

Cons:

خدمة تنظيف الغرف عديمة التجاوب

2026-08-20 • via Nuitee
مسعود • solo_traveller • sa
4
2026-08-18 • via Nuitee
فضه • couple • sa
10
2026-08-17 • via Nuitee
S
SULAIMAN • extended_group • sa
10
2026-08-16 • via Nuitee
A
ALI • solo_traveller • sa
2
2026-08-09 • via Nuitee
M
Mohamed • family_with_children • sa
10
2026-08-09 • via Nuitee
سليم • couple • mm
10
‏جدا جميل الفندق استمرو التعامل مع العملاء
Pros:

‏ما شاء الله تبارك الله المكان جميل جدا

Cons:

‏داخل الغرفة مرتب بدقة

2026-08-03 • via Nuitee
يسار ابراهيم • solo_traveller • sa
10
2026-08-02 • via Nuitee
A
Abdulrahman • couple • sa
10
2026-08-02 • via Nuitee
الشهري • solo_traveller • sa
8
Pros:

اقامه جميله . مكان هادئ . والنظافه ممتازة


الطاقم ممتاز وتعاملهم راقي جدا
المكان جميل انصح فيه 👍

Cons:

ملاحظتي فقط روائح شيشة تخرج من الاونج في الممرات

2026-07-18 • via Nuitee
S
SELIM • couple • sa
10
Pros:

أعجبني كثيراً تعامل الموظف خالد القرني وأسلوبه السامي والراقي واستقباله البشوش واحترامه في التعامل بكل أمانة يقدم صورة مشرفة في خدمة العملاء فله مني كل الشكر والتقدير وأسأل الله أن يوفقه ويبارك له.

2026-07-17 • via Nuitee
ملاك • couple • sa
8
كانت اقامة ممتازه راحة وهدوء السعر مناسب جداً والاستقبال بشوشين ولطيفين جداً واعتبر نزيله دائمة فيه
Pros:

النظافة

Cons:

اعمال البناء بالجوار

2026-07-16 • via Nuitee
فهد900 • couple • sa
10
2026-07-14 • via Nuitee
A
Abo Dalia • solo_traveller • sa
9
2026-07-14 • via Nuitee
فهد900 • couple • sa
10
2026-07-14 • via Nuitee