Heiss Hotel By Jalo

Hotels
8.5 (1924 reviews)
1460 Carrera 43F , Medellín , co

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Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Terrace
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Review Highlights

Pros:
Great location
Nice amenities
Good breakfast
Cons:
Small rooms
Slow service in some areas

Categories

Cleanliness
8.01
Some issues with the cleanliness during the stay.
Service
8.68
Generally attentive staff; however, some guests reported slow responses and poor service.
Location
9.02
Excellent location, close to key attractions and tours.
Room Quality
8.17
Rooms are comfortable, but some guests found them a bit small.
Amenities
8.5
Amenities are well-maintained and useful, especially the rooftop.
Value for Money
8.46
Good value for the service and amenities provided.
Food and Beverage
8.71
Breakfast and dining options are varied and highly rated.
Overall Experience
8.48
Overall, a positive experience with room for improvements.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 10:36

Property Description

Luxurious Accommodation
Indulge in air-conditioned rooms with modern amenities and stunning city views. Relax in comfort and style during your stay.

Convenient Location
Explore nearby attractions like Lleras Park and Medellin's Museum of Modern Art. Enjoy easy access to Olaya Herrera Airport with our paid airport shuttle service.

Exceptional Service
Our bilingual staff at the 24-hour front desk are dedicated to ensuring a seamless and enjoyable experience for all guests. Book your stay at Heiss Hotel for a truly unforgettable getaway.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.5
Based on 1924 reviews
Cleanliness: 8.01
Service: 8.68
Location: 9.02
Room Quality: 8.17
Amenities: 8.5
Value for Money: 8.46
Food and Beverage: 8.71
Overall Experience: 8.48
J
Jorge • couple • us
10
2026-07-25 • via Nuitee
L
Luis • solo_traveller • pr
10
2026-07-25 • via Nuitee
S
Suzanne • couple • nl
7
Prima uitvalsbasis in el poblado, klein en minimalistisch.
Pros:

Locatie in el poblado was fijn!

Cons:

Kleine kamers, dus als je grote koffers bij je hebt is het passen en meten. Verder heeft de douche een mengkraan die dubieus werkt; kokendheet of koud

2026-07-25 • via Nuitee
L
Luis Paulo • couple • us
10
Heiss is Heiss! The rest is just the rest!!!
Pros:

Everything about this hotel - I loved it!!!

Cons:

Nada

2026-07-24 • via Nuitee
V
Vanwell • solo_traveller • jm
10
Pros:

The staff are very friendly and will to assist at all time .

2026-07-24 • via Nuitee
F
Fulvio • couple • pa
10
Maravilloso
Pros:

Todo

Cons:

Sin comentarios

2026-07-24 • via Nuitee
S
Salazar Polanco • couple • do
9
Pros:

Todo muy bien, personal muy amable, ubicación excelente!

Cons:

El tamaño de las habitaciones, muy pequeñitas.

2026-07-23 • via Nuitee
L
LUIS • couple • co
9
Pros:

Muy bueno

2026-07-22 • via Nuitee
T
Tomas • couple • co
9
2026-07-22 • via Nuitee
F
Fernández Ponce • couple • mx
10
La gente lo hace todo
Pros:

El lugar estaba muy bonito cuidan cada detalle, las personas siempre fueron muy amables

2026-07-22 • via Nuitee
O
Omar • solo_traveller • pe
7
Pros:

La vista de la ciudad

Cons:

Es espacio muy pequeño de los cuartos

2026-07-22 • via Nuitee
E
Esson • couple • jm
10
Pros:

Aesthetic was 10/10

Cons:

Well kept and spacious

2026-07-22 • via Nuitee
A
Andrea • extended_group • mx
10
Incredible location!
2026-07-21 • via Nuitee
A
Alma Cristina • solo_traveller • mx
9
Pros:

Su ubicación y el personal maravilloso

Cons:

Que haya un portamaletero mínimo en la habitación

2026-07-20 • via Nuitee
J
Joos • couple • be
9
2026-07-20 • via Nuitee
J
Jaramillo • solo_traveller • co
10
Pros:

La piscina y las vistas de noche 💖

Cons:

Pues la verdad todo bien

2026-07-20 • via Nuitee
I
Ilan • couple • nl
8
Prima!
Pros:

Locatie

Cons:

Ontbijt

2026-07-19 • via Nuitee
B
Bénédicte • family_with_children • fr
10
2026-07-19 • via Nuitee
B
Brianna • solo_traveller • au
10
2026-07-18 • via Nuitee
S
Shaquille • couple • nl
8
Top!
Pros:

Locatie top gelegen!! En personeel vriendelijk! Van restaurant tot aan de schoonmakers heel
Lief!!

Cons:

Kamer kleiner dan op de foto’s doen lijken

2026-07-18 • via Nuitee