Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent location
Clean and tidy rooms
Good value
Cons:
Breakfast quality
Slow service for requests
Noise issues

Categories

Cleanliness
8.53
Reported finding hair on the bed.
Service
9.5
Mixed experiences, but overall marked as standard quality for this hotel tier.
Location
10
Excellent location cited positively.
Room Quality
8.54
Some issues with mattress comfort noted.
Amenities
9.49
Generally favorable, but check-in and responsiveness to requests could improve.
Value for Money
9.52
Good overall value, with areas for improvement on breakfast.
Food and Beverage
8.48
Mixed reviews, breakfast quality and service were criticized.
Overall Experience
9.53
Positive overall with a few notable areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 17:02

Property Description

Luxurious Amenities - Enjoy a fitness center, terrace, concierge service, and tour desk at the 4-star Diamond Hotel Shymkent

Cozy Rooms - Relax in air-conditioned rooms with modern amenities like a flat-screen TV, safety deposit box, and free WiFi

Delicious Dining - Start your day with a buffet breakfast or savor à la carte options at the hotel's restaurant.

Book your stay at Diamond Hotel Shymkent for a luxurious experience in Shymkent!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.2
Based on 440 reviews
Cleanliness: 8.53
Service: 9.5
Location: 10
Room Quality: 8.54
Amenities: 9.49
Value for Money: 9.52
Food and Beverage: 8.48
Overall Experience: 9.53
K
Kenzhe • solo_traveller • kz
10
Pros:

Всё очень понравилось! Вежливый и приветливый персонал, чистота, вкусная еда и удобное расположение отеля в центре города. Отдельная благодарность всему персоналу за тёплый приём, заботу и гостеприимство! Остались самые приятные впечатления. Обязательно рекомендую! ❤️

2026-10-17 • via Nuitee
Мади • solo_traveller • kz
1
2026-10-14 • via Nuitee
Сапахов • couple • kz
10
2026-10-13 • via Nuitee
S
Sherzat • couple • kz
10
Камфортно
Pros:

Уйютно

Cons:

Матрац мяхкий

2026-10-10 • via Nuitee
I
IFTIKHAR • solo_traveller • kz
10
2026-10-09 • via Nuitee
Асылжан • couple • kz
1
2026-10-07 • via Nuitee
Шапагат • couple • kz
1
Добрый день! Остались крайне недовольны обслуживанием. Персонал ведёт себя грубо и неприветливо, совершенно отсутствует
2026-09-19 • via Nuitee
Жаслан • solo_traveller • kz
9
2026-09-17 • via Nuitee
Ринат • couple • kz
10
2026-09-12 • via Nuitee
B
Bolat • solo_traveller • kz
10
2026-09-11 • via Nuitee
B
Bolat • solo_traveller • kz
10
2026-09-11 • via Nuitee
B
Bolat • solo_traveller • kz
10
2026-09-11 • via Nuitee
G
Galymzhan • family_with_children • kz
9
2026-09-09 • via Nuitee
Сапахов • couple • kz
10
2026-09-07 • via Nuitee
M
Maksat • couple • kz
6
2026-09-07 • via Nuitee
K
Kairjanova • extended_group • kz
10
Pros:

Уютный, чистый отель с вкусным завтраком.
Вежливый персонал

2026-09-06 • via Nuitee
Иван • solo_traveller • kz
10
2026-08-24 • via Nuitee
Сапахов • couple • kz
10
2026-08-21 • via Nuitee
Нурхан • couple • kz
10
2026-07-23 • via Nuitee
K
Karlygash • couple • kz
6
2026-07-23 • via Nuitee