Share this hotel
Back
Diamond Hotel Shymkent
Back
Free
Children allowed
Facilities
Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities
Property facilities
Back
-
Fitness facilities
-
WiFi available
-
Free WiFi
-
Parking
-
Free Parking
-
Non-smoking rooms
-
Air conditioning
-
Fitness center
-
24-hour front desk
-
Restaurant
-
Room service
-
Heating
-
Terrace
-
Family rooms
-
Lift / Elevator
-
Laundry
-
Luggage storage
-
Express check-in/check-out
-
Airport shuttle
-
Safety deposit box
-
Bar
-
Fax/photocopying
-
Tour desk
-
Soundproof rooms
-
Ironing service
-
Meeting/banquet facilities
-
Dry cleaning
-
Packed lunches
-
Karaoke
-
Non-smoking throughout
-
Private parking
-
Private check-in/check-out
-
Daily housekeeping
-
Designated smoking area
-
Airport shuttle (additional charge)
-
Shuttle service (additional charge)
-
Concierge service
-
Allergy-free room
-
Wine/champagne
-
Airport drop off
-
Airport pick up
-
Fruits
-
Shuttle service
-
Staff adhere to local safety protocols
-
Laundry washed per local authority guidelines
-
Guest rooms disinfected between stays
-
Cleaning standards that are effective against Coronavirus
-
Physical distancing rules followed
-
Hand sanitizer in guest room and key areas
-
Cashless payment available
-
Fire extinguishers
-
First aid kit available
-
Sanitized tableware & silverware
-
Contactless check-in/check-out
-
Invoice provided
-
Guests can opt-out any cleaning services during stay
-
Smoke alarms
-
Shared stationery like menus, pens are removed
-
Guest room sealed after cleaning
-
Property cleaned by professional cleaning companies
-
Physical distancing in dining areas
-
Food delivered to guest room
-
CCTV outside property
-
CCTV in common areas
-
Process in place to check health of guests
-
Access to health care professionals
-
Screens / Barriers between staff and guests for safety
-
Face masks for guests available
-
24-hour security
-
Delivered food - securely covered
-
Security alarm
-
Thermometers for guests provided by property
-
Breakfast takeaway containers
-
Key card access
-
Mobile app for room service
-
Themed dinner nights
Review Highlights
Pros:
Excellent location
Clean and tidy rooms
Good value
Cons:
Breakfast quality
Slow service for requests
Noise issues
Categories
Cleanliness
8.53
Reported finding hair on the bed.
Service
9.5
Mixed experiences, but overall marked as standard quality for this hotel tier.
Location
10
Excellent location cited positively.
Room Quality
8.54
Some issues with mattress comfort noted.
Amenities
9.49
Generally favorable, but check-in and responsiveness to requests could improve.
Value for Money
9.52
Good overall value, with areas for improvement on breakfast.
Food and Beverage
8.48
Mixed reviews, breakfast quality and service were criticized.
Overall Experience
9.53
Positive overall with a few notable areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 17:02
Please Log In
This action requires an account to continue. Please log in or create an account in order to proceed with your booking.
Error
{{error[0]}}
{{error}}
Property Description
Luxurious Amenities - Enjoy a fitness center, terrace, concierge service, and tour desk at the 4-star Diamond Hotel Shymkent
Cozy Rooms - Relax in air-conditioned rooms with modern amenities like a flat-screen TV, safety deposit box, and free WiFi
Delicious Dining - Start your day with a buffet breakfast or savor à la carte options at the hotel's restaurant.
Book your stay at Diamond Hotel Shymkent for a luxurious experience in Shymkent!
Important information:
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.
Check-in and check-out hours:
Check-out: 12:00 PM
Location
Guest Reviews
9.2
Based on 440 reviews
Cleanliness:
8.53
Service:
9.5
Location:
10
Room Quality:
8.54
Amenities:
9.49
Value for Money:
9.52
Food and Beverage:
8.48
Overall Experience:
9.53
Шапагат
•
couple
•
kz
1
Добрый день! Остались крайне недовольны обслуживанием. Персонал ведёт себя грубо и неприветливо, совершенно отсутствует
2026-09-19
•
via Nuitee
Жаслан
•
solo_traveller
•
kz
9
2026-09-17
•
via Nuitee
Ринат
•
couple
•
kz
10
2026-09-12
•
via Nuitee
B
Bolat
•
solo_traveller
•
kz
10
2026-09-11
•
via Nuitee
B
Bolat
•
solo_traveller
•
kz
10
2026-09-11
•
via Nuitee
B
Bolat
•
solo_traveller
•
kz
10
2026-09-11
•
via Nuitee
G
Galymzhan
•
family_with_children
•
kz
9
2026-09-09
•
via Nuitee
M
Maksat
•
couple
•
kz
6
2026-09-07
•
via Nuitee
Сапахов
•
couple
•
kz
10
2026-09-07
•
via Nuitee
K
Kairjanova
•
extended_group
•
kz
10
Pros:
Уютный, чистый отель с вкусным завтраком.
Вежливый персонал
2026-09-06
•
via Nuitee
Иван
•
solo_traveller
•
kz
10
2026-08-24
•
via Nuitee
Сапахов
•
couple
•
kz
10
2026-08-21
•
via Nuitee
Нурхан
•
couple
•
kz
10
2026-07-23
•
via Nuitee
K
Karlygash
•
couple
•
kz
6
2026-07-23
•
via Nuitee
K
Kazbek
•
couple
•
kz
9
2026-07-22
•
via Nuitee
Талгат
•
couple
•
kz
10
2026-07-15
•
via Nuitee
Жаслан
•
solo_traveller
•
kz
10
2026-07-13
•
via Nuitee
Гулбану
•
couple
•
kz
10
2026-07-09
•
via Nuitee
Гулбану
•
couple
•
kz
10
2026-07-09
•
via Nuitee
Z
Zaure
•
solo_traveller
•
kz
10
2026-07-08
•
via Nuitee
Your guide to the flawless travel experience
Popular Countries
Get our app
