Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent location
Clean and tidy rooms
Good value
Cons:
Breakfast quality
Slow service for requests
Noise issues

Categories

Cleanliness
8.53
Reported finding hair on the bed.
Service
9.5
Mixed experiences, but overall marked as standard quality for this hotel tier.
Location
10
Excellent location cited positively.
Room Quality
8.54
Some issues with mattress comfort noted.
Amenities
9.49
Generally favorable, but check-in and responsiveness to requests could improve.
Value for Money
9.52
Good overall value, with areas for improvement on breakfast.
Food and Beverage
8.48
Mixed reviews, breakfast quality and service were criticized.
Overall Experience
9.53
Positive overall with a few notable areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 17:02

Property Description

Luxurious Amenities - Enjoy a fitness center, terrace, concierge service, and tour desk at the 4-star Diamond Hotel Shymkent

Cozy Rooms - Relax in air-conditioned rooms with modern amenities like a flat-screen TV, safety deposit box, and free WiFi

Delicious Dining - Start your day with a buffet breakfast or savor à la carte options at the hotel's restaurant.

Book your stay at Diamond Hotel Shymkent for a luxurious experience in Shymkent!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.2
Based on 429 reviews
Cleanliness: 8.53
Service: 9.5
Location: 10
Room Quality: 8.54
Amenities: 9.49
Value for Money: 9.52
Food and Beverage: 8.48
Overall Experience: 9.53
N
Nailya • couple • kz
8
2026-06-17 • via Nuitee
Гаухар • extended_group • kz
10
Pros:

Чисто, уютно, тихо, вежливый персонал, хороший район.

Cons:

Долго искали утюг)

2026-06-15 • via Nuitee
O
Ospan • solo_traveller • uz
10
2026-06-13 • via Nuitee
R
Rakhat • couple • kz
10
2026-06-12 • via Nuitee
Надира • couple • kz
10
2026-06-11 • via Nuitee
Айсултан • couple • kz
1
Cons:

Ничего, я приехал ночью после рейса, мой номер анулировали?
Мне не звонили не уточнили, ни сообщение не пришло уведеомление , мне наглую сказали я не знаю я тут работаю 3 дня мне таак сказали

2026-06-08 • via Nuitee
Даулет • solo_traveller • kz
10
2026-06-04 • via Nuitee
M
Markhabat • solo_traveller • kz
10
2026-06-03 • via Nuitee
M
Markhabat • couple • kz
10
2026-06-03 • via Nuitee
Шынгыс • solo_traveller • kz
10
2026-05-31 • via Nuitee
K
Kulzhabayev • couple • kz
9
2026-05-27 • via Nuitee
А16 • solo_traveller • kz
10
Pros:

Завтрак не очень

2026-05-24 • via Nuitee
T
Thaer • solo_traveller • jo
9
Pros:

Booking

Cons:

Breakfast

2026-05-20 • via Nuitee
нуркен манапбаевич • family_with_children • kz
5
Cons:

Оставил веши, утром уехал. Не успеваю до 12 предупредил. Они в отказ нет ждем только до 12.30 если опаздаете то будете доплачивать. Еле как успел.

2026-05-19 • via Nuitee
Y
Yerimbetov • couple • kz
8
2026-05-18 • via Nuitee
K
Kairat • couple • kz
10
Pros:

Барлығы ұнады

2026-05-16 • via Nuitee
Айдана _554 • solo_traveller • kz
10
2026-05-14 • via Nuitee
A
AZIZBEK • couple • uz
10
2026-05-14 • via Nuitee
Сапахов • couple • kz
10
2026-05-09 • via Nuitee
Айжан • solo_traveller • kz
10
2026-05-05 • via Nuitee