Calea Tulum Boutique Hotel

Hotels
8.8 (111 reviews)
Calle Itzamna , Tulum , mx

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Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Cons:
AC issues
Limited amenities
Food quality concerns

Categories

Cleanliness
8.84
The rooms were clean and well-kept, as mentioned in multiple reviews.
Service
9.31
The staff were very friendly and helpful, especially noted were Diana and Carlos.
Location
9.35
The hotel is well-located in Aldea Zama, close to various amenities.
Room Quality
8.8
Rooms were described positively with modern finishes, but issues with AC were noted.
Amenities
8.33
Limited amenities were mentioned, and some guests experienced issues with supplies.
Value for Money
8.79
Generally considered good value for the price paid.
Food and Beverage
7.84
The coffee quality was criticized, indicating room for improvement.
Overall Experience
9.11
Overall positive sentiment despite some mentioned inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:30

Property Description

Prime Location in Tulum
Situated conveniently close to major attractions like Tulum Archeological Site and Tulum Bus Station, Calea Tulum provides easy access to the best of the city.

Comfortable and Well-equipped Rooms
Relax in rooms featuring modern amenities like air conditioning, private bathrooms, and free WiFi. Some rooms even offer a private terrace for a perfect evening unwind.

Convenient Services and Nearby Attractions
Benefit from services like 24-hour front desk, airport transfers, and room service. With attractions like Cenote Dos Ojos and Coba Ruins just a short drive away, your stay at Calea Tulum promises to be both convenient and exciting.

Ready to experience the charm of Tulum at Calea Tulum? Book your stay now.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.8
Based on 111 reviews
Cleanliness: 8.84
Service: 9.31
Location: 9.35
Room Quality: 8.8
Amenities: 8.33
Value for Money: 8.79
Food and Beverage: 7.84
Overall Experience: 9.11
T
Thornton • solo_traveller • mx
10
2026-07-10 • via Nuitee
L
Lismaris • solo_traveller • us
9
Pros:

Place was good, facilities clean, staff very polite and good location.

Cons:

Breaksfast not having a lot of options.

2026-07-10 • via Nuitee
I
Izabel • family_with_children • br
9
Uma delícia de lugar!
Pros:

O hotel é novo e a dona uma graça! Gentil, amável e simpática, se desdobra para deixar tudo impecável. Quarto espaçoso e bem decorado, além de ter louças , microondas, frigobar - não falou nada; banheiro grande, bom banho, roupa de cama e toalhas, tudo caprichado e de primeira. Localização ótima! Uma dica é avisar com antecedência se for sair cedo, porque o café da manhã começa às 7h30 e dependendo do passeio, se sai antes disso.

Cons:

Nosso quarto não tinha janela. Não foi nada absurdo, mas um pouco aflitivo não termos uma janela para olhar o céu.

2026-06-27 • via Nuitee
R
Rosa • family_with_children • es
10
2026-06-26 • via Nuitee
M
Marek • couple • cz
9
Pros:

Great receptionist and interior of the room

2026-06-22 • via Nuitee
M
María • solo_traveller • es
10
Te sientes como en casa
Pros:

Es un lugar muy acogedor, que te hace sentir como en casa.

El personal del hotel no puede ser más servicial.

La ubicación es fantástisca, en el corazón de Aldea Zama, un barrio fantástico, con tiendas y restaurantes muy cerca del hotel.

2026-06-17 • via Nuitee
K
Keila • solo_traveller • mx
10
2026-06-13 • via Nuitee
M
Michiel • solo_traveller • be
9
2026-05-07 • via Nuitee
V
Valentina • family_with_children • it
9
Moderna struttura nel cuore di Tulum
Pros:

L’ampiezza della camera
La piscina all’ultimo piano
La pulizia
Il cortile centrale e il suo senso dí tranquillità
Il parcheggio libero nei pressi dell’ingresso dell’hotel

2026-05-04 • via Nuitee
V
Valerie • solo_traveller • ca
8
Pros:

La taille de.l.hebergement est tres bien
Le.petit déjeuner est tres bien
Tres bien situé dans un quartier sécuritaire et propre...7 minutes en voiture du centre de tulum
Personnel aimable et disponible
Piscine.sur le toit tres bien pp

Cons:

Cuisine fonctionnelle mais manque équipements pour cuisiner
Nous y avons ete 4 nuits tres bien mais la dernière nuit nous avons eu voisins juste a cote et tres mal insonorisé malheureusement...nous entendions toute les conversations .

2026-05-04 • via Nuitee
P
paul • solo_traveller • be
9
Mooi hotel in nette buurt, dichtbij Ruïnes Tulum
Pros:

Locatie in een mooie buurt met restaurants vlakbij.
Mooie ruime kamer met Comfortabele bedden.
Ontbijt eenvoudig maar OK.
Parking op straat vlak voor de deur, veilige buurt.
Personeel super vriendelijk.
15 minuten per auto naar Tulum archeologische site.

Cons:

Koelkast was niet leeggemaakt na de vorige gasten,

2026-05-03 • via Nuitee
A
Armin • extended_group • at
7
Günstig und sauber
Pros:

Nettes gut ausgestattetes und sehr ruhiges Appartement. Sehr schönes Bad und nette Terrasse.

Cons:

Die Lage im neu angelegten Stadtteil, wo sonst nix los ist. Zu Fuß kommt man weder an den Strand noch in die Stadt (da es zu weit und zu kompliziert ist).
Das Frühstück ist sehr, sehr minimal und ein auffüllen erfolgt nur sehr widerwillig. Kein Ausblick von der Dachterasse (überall nur Mauern!)

2026-04-30 • via Nuitee
K
Kathrin • solo_traveller • at
9
2026-04-29 • via Nuitee
F
florence • solo_traveller • fr
9
Pros:

Appartement spacieux. Bien équipé pour cuisiner.
Balcon côté rue mais calme.
Des places de parking dans la rue facilement.
Super lit king size, confortable.
2 tv une dans la chambre, une dans le séjour.
Pdj simple.

Cons:

Loin du centre si vous voulez y aller à pied.
Sinon rien

2026-04-20 • via Nuitee
J
Justine • solo_traveller • be
8
Pros:

Très bien ! A proximité en voiture des ruines de Tulum. Bons petits restaurants accessibles à pied. Chouette piscine !! On y a passé 2 nuits très agréables !

2026-04-19 • via Nuitee
T
thierry • solo_traveller • fr
8
Pros:

Le quartier où se situe l'appartement est résidentiel et calme avec des commerces et restaurants à proximité.
Il est situé à 1,5 km à pied de la vieille ville.
Le ménage est fait tous les 3 jours sans supplément.

Cons:

L'appartement est vaste mais ne fait pas les 78 m2 annoncés.
Il y a bien un balcon mais pas de terrasse comme noté dans le descriptif.
Pas de lampe de chevet dans la chambre.

2026-04-17 • via Nuitee
E
Estelle • solo_traveller • fr
8
2026-04-17 • via Nuitee
A
Albrecht • extended_group • de
1
Niemals dorthin.
Cons:

Ich habe unsere Buchung storniert, weil die Bettenangabe nicht gestimmt hat („Juniorsuite“, 3 Adults). Dank der einfach guten Serviceleistung von Booking bin ich ohne Schaden aus der Buchung herausgekommen.

Eine Unterkunft, die falsche Angaben zur Bettenanzahl bzw. zu den Schlafmöglichkeiten macht, verdient eigentlich nicht einmal die „1“. Hätten wir das Zimmer vor Bezahlung nicht noch angeschaut, ich weiß nicht, was dann passiert wäre …

2026-04-14 • via Nuitee
D
Denis • solo_traveller • ru
8
2026-04-14 • via Nuitee
E
Eli • solo_traveller • mx
10
Pros:

Muy cómodo muy amables exelente lugar para descansar las camas muy comodas

Cons:

La verdad todo está muy bien y céntrico

2026-04-13 • via Nuitee