Enorme Santanna Island

Hotels
8.6 (528 reviews)
Sissi , Sissi , gr

Facilities

Shopping on site
Television in common areas
Nightclub
Front desk (limited hours)
Express check-in
Free wired internet
Snack bar/deli
Access to nearby outdoor pool
Golfing on site
Scuba diving on site
See all facilities

Review Highlights

Pros:
Beautiful hotel
Great amenities
Clean and well-maintained
Cons:
Service issues
Difficulty with pool seating
Some noise disturbances

Categories

Cleanliness
8.81
The hotel was very clean.
Service
7.78
Service issues noted, particularly with staff interaction.
Location
8.82
A calm and quiet village location with access to shops.
Room Quality
8.27
Rooms varied in comfort, some cramped and had noise issues.
Amenities
9.3
Fantastic amenities including pools and buffets.
Value for Money
8.46
Good value considering the overall experience.
Food and Beverage
8.31
Food was rated positively, but with some negative reviews.
Overall Experience
9.08
A memorable stay with beautiful surroundings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 15:42

Property Description

Luxurious Accommodations
Enorme Santanna Island offers air-conditioned rooms with free WiFi and private bathrooms, some with balconies and sea views.

Dining Options
Guests can enjoy a delicious breakfast with buffet, à la carte, or continental options. The on-site restaurant serves Greek, Mediterranean, and Seafood cuisine with vegetarian and vegan choices available.

Convenient Amenities
Guests can relax by the seasonal outdoor pool, explore the garden, or enjoy a drink at the bar. The hotel also provides room service, a 24-hour front desk, and currency exchange for convenience.

Book now for an unforgettable stay at Enorme Santanna Island in Sissi!

Important information:

Thoughtfully designed and distant from life's everyday distractions, Enorme Santanna Island invites guests to indulge in true island tranquility.

With unobstructed views of the Cretan Sea. A truly unique location on Crete and a prime vantage point to enjoy a memorable sunset. Enorme Santanna Island is a stylish hotel for those who want the best of lifestyle on their doorstep, with flavourful fusion cuisine, nature-inspired design and a laidback luxury soul at home. Our rooms include expansive views, doubles and superior swim-up pool rooms with upgraded benefits.

A blend of wellness and calmness. Start the day with an energizer, complimentary morning yoga, followed by local fruits smoothie and the chance to create your perfect breakfast bowl.Join our 4 thematic restaurants for freshly made dishes from our all-day menu and sample our favorite local wines or cocktails.

There are three different comfy rooms & suites to choose from. All room types got the same luxurious facilities to enjoy your accommodation with comfort & style, included king size bed type, mini bar, branded amenities for your bath and personal hygiene, extraordinary room service and pillow menu.

Enorme Santanna Island offering rooms with expansive views to swim-up pool rooms, exquisite mattresses & linens, and drenching rain showers make all our rooms inviting.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.6
Based on 528 reviews
Cleanliness: 8.81
Service: 7.78
Location: 8.82
Room Quality: 8.27
Amenities: 9.3
Value for Money: 8.46
Food and Beverage: 8.31
Overall Experience: 9.08
M
Marie couple be
10
2026-06-20 via Nuitee
A
aolla couple il
10
2026-06-20 via Nuitee
S
Sara couple at
10
2026-06-20 via Nuitee
جنان family_with_children il
8
2026-06-20 via Nuitee
S
SF solo_traveller it
7
Nel complesso bene, ma alcune cose gravi sono da migliorare
Pros:

Pro: struttura grande, nuova, tenuta bene. All inclusive: Cibo a buffet ottimo e vario, cocktail e drink alcolici buoni e di qualita. Nel resort ci sono inclusi anche 4 ristoranti da provare che vanno prenotati appena arrivati, ma solo 4 prenotazioni sono incluse nell'all inclusive. Tutto il personale è gentile ed educato. Mary in particolare che ci ha consigliato le spiagge belle da vedere. Bravissimo il ragazzo che fa i drink al chiosco spritz e molto gentile la ragazzetta giovane che lo aiuta. Camera swim up vista mare bellissima e confortevole.
Palestra funzionale e aperta h24.

Cons:

L'hotel si affaccia sugli scogli e la spiaggia piu vicina è a 5 minuti a piedi, ma non è bellissima. Le altre sono lontane a piedi, alcune private di altri resort e non accessibili.per fortuna avevamo l'auto a noleggio che ci ha permesso di vedere altre spiagge bellissime ma piu lontane. I lettini delle 4 piscine dell'hotel per 8 giorni erano tutti occupati per tutto il giorno e non siamo riusciti neanche a provarli. Consiglio di organizzare prenotazioni online a turni di 3 ore a coppia, perche molti si piazzano li tutto il giorno e li liberano solo al tramonto e cosi non è giusto perche dovrebbero essere usati da tutti gli ospiti. Consiglio di riscaldare le piscine delle swim up perche lacqua è gelida ed è molto complicato farsi il bagno a giugno o a settembre. Spa incompleta perche senza vasche idromassaggio e si pagava l' ingresso a parte. Poche serate di musica dal vivo sarebbe meglio farne qualcuna in piu di gruppo che fa cover live invece che quella solo violino che era un po triste. Brutto inconveniente nella nostra camera 1106 perche avevamo il lavandino che perdeva un po di acqua e avevo chiesto se era complicato aggiustarlo di cambiare camera. Non ci hanno cambiato camera, ma ogni mattina avevamo un operaio in camera nostra a ripararlo e a cambiare pezzi, senza neanche avvisare, bussavano una volta ed entravano senza neanche aspettare la risposta. Situazione molto fastidiosa, stressante e poco piacevole quando sei in relax in vacanza. Mai accaduto in nessuno dei resort che frequento. Il rispetto della privacy e dell'intimita dei clienti che spendono migliaia di euro per soggiornare da voi dovrebbe venire prima di tutto. Dopo il sesto giorno mi sono dovuto andare a lamentare in reception, perche sono tornato dal ristorante e ho trovato anche di sera la camera con le luci accese e finestre aperte, perche l'operaio era entrato anche di notte in camera nostra per prendere il ph della piscina esterna senza avvisarci.

2026-06-20 via Nuitee
B
Bührer solo_traveller ch
8
Pros:

Schönes Zimmer mit guter Aussicht. Gepflegte anlage. Essen war gut. Genug Parkplätze vorhanden.

Cons:

Leider kein direkter Strandzugang.

2026-06-18 via Nuitee
G
Gil solo_traveller il
7
2026-06-17 via Nuitee
M
Mika couple il
8
Pros:

The room view was amazing

Cons:

There isn’t place in the pool so people wake up early and wait like animal in the zoo to put their towels on the branches.
And there is never enough place for everyone
The food isn’t good, not in the main food area and not in the restaurant
The only restaurant we liked was the Crete food.
And also we can’t book for a place because again everything is taken
We had lake and we found in ourselves people that are canceled

2026-06-17 via Nuitee
S
Shir couple il
10
מדהים!
Pros:

היה מצוייין!

הצוות מקסים
החדרים ענקיים
המלון ענק מלא בריכות
מלא מסעדות
אוכל ושתייה בשפע
מלון מהמם ביופיו

מאוד מאוד מאוד ממליצה! נהננו

Cons:

הדבר היחיד הוא שהמלון בנוי קצת מוזר. לרוב נכנסים למלון ומנותקים מכל מה שהולך בחוץ
כאן המלון בנוי בכמה קבוצות מסביב לכביש שעוברות בו מכוניות
לא משהו לפסול את המלון עליו פשוט חשוב לדעת

2026-06-17 via Nuitee
A
Anna family_with_children at
10
Pros:

Świetna lokalizacja, piękny hotel, świetne jedzenie,bardzo urozmaicone i przemiła obsługa.
Pokój z prywatnym basenem bardzo przestronny, rewelacyjne widoki.
Kilka restauracji a'la carte z rewelacyjnym widokiem na morze.
Bardzo czysto.
Dużo basenów do ogólnego użytku.

Cons:

Trudno skorzystać z głównego basenu ponieważ mimo informacji że basen jest otwarty od określonej godziny,ludzie rezerwują leżaki już od 6.30🫣 uniemożliwiając tym samym obsłudze chociażby posprzątanie i przygotowanie basenu. Ale to już wina ludzi a nie hotelu.

2026-06-16 via Nuitee
S
Shir family_with_children il
5
Pros:

ניקיון

Cons:

שירות בקבלה לאורך כל השהות נורא
המלון מציע תחת ״הכל כלול״ מסעדות לארוחת הערב, בפועל אין מקום באף אחת מהן ונאלצים לאכול בחדר האוכל הרגיל אוכל סביר
עובדים שקוראים free Palestine לתיירים ישראלים
לא אחזור.

2026-06-15 via Nuitee
R
Rinar solo_traveller ua
10
2026-06-15 via Nuitee
D
De Araujo solo_traveller fr
9
Pros:

Hôtel magnifique, personnel au top . Spa a disposition pour une vrai détente . Le tout compris avec de bon produit . Une belle découverte.

Cons:

L'eau un peu fraîche des piscines 😅.

2026-06-15 via Nuitee
L
Lucy couple gb
9
Beautiful high end feel hotel with lovely staff
Pros:

We absolutely loved our stay. Staff were super welcoming, facilities were excellent and the building is beautiful.

The pool beds get busy but easy to secure if you’re up early. Would highly recommend staying here

2026-06-15 via Nuitee
אניס solo_traveller il
10
Pros:

הכל היה מעולה

Cons:

קצת יתושים אבל לא קריטי

2026-06-15 via Nuitee
זוהר couple il
10
2026-06-15 via Nuitee
סבג solo_traveller il
10
Pros:

הכול נדיר מושלם

Cons:

לא היה משהו הכול נהדר

2026-06-14 via Nuitee
H
HUBSCH solo_traveller gb
10
Beautiful hotel, amazing food and lovely staff
Pros:

The staff were so attentive, lovely and welcoming. Remembered our drink orders etc. the views and the layout were amazing. Beautiful restaurants within the hotel and the food in the buffet was also great.

Cons:

Had to get up early for sunbeds

2026-06-14 via Nuitee
J
James couple gb
8
Nice relaxing break
Pros:

Food and drinks excellent and nice location

Cons:

Hard to get a sun lounger, had to be up early or queue.

2026-06-14 via Nuitee
A
Ann-Karolin solo_traveller de
10
2026-06-13 via Nuitee