Hotel Urban

Hotels
8.1 (227 reviews)
Rua orville derby 24 1 , Sao Paulo , br

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Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Cashless payment available
Sanitized tableware & silverware
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Helpful staff
Cons:
Inconsistent room quality
Breakfast expectations not met

Categories

Cleanliness
7.94
Several mentions of cleanliness positively, but some concerns about amenities and room maintenance indicate room for improvement.
Service
8.61
Many reviews note the staff as friendly and helpful, indicating a strong service quality.
Location
8.65
Multiple reviews praise the hotel location as excellent, making it easily accessible.
Room Quality
7.6
Some mentions of discomfort due to room conditions, such as size and outdated features, suggest improvements are needed.
Amenities
7.63
Amenities like breakfast in room and under-expectation for the facilities were explicitly mentioned.
Value for Money
8.09
Reviews indicate a good value for the price paid, though some felt they did not receive full value.
Food and Beverage
7.64
Food quality was described as average, with some reviews pointing to simplicity but praises for delivery.
Overall Experience
8.61
Despite some criticisms, the overall experience was positively highlighted by several guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:11

Property Description

Modern Comforts

Hotel Urban offers air-conditioned rooms with flat-screen TVs, ensuring a comfortable stay in Sao Paulo. Guests can enjoy free WiFi and room service, all within close proximity to key attractions like Museu Catavento and Estádio do Canindé.

Convenience at Your Fingertips

With a 24-hour front desk and private bathrooms equipped with showers and hairdryers, we prioritize convenience for our guests. Bed linen and towels are provided in every room for a hassle-free experience.

Prime Location

Located near Sala São Paulo and Sao Paulo/Congonhas Airport, Hotel Urban is the ideal choice for travelers looking to explore the vibrant city. Book now for a memorable stay in Sao Paulo!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.1
Based on 227 reviews
Cleanliness: 7.94
Service: 8.61
Location: 8.65
Room Quality: 7.6
Amenities: 7.63
Value for Money: 8.09
Food and Beverage: 7.64
Overall Experience: 8.61
L
Lucas • solo_traveller • br
10
2026-06-05 • via Nuitee
M
Marcela Baptista • solo_traveller • br
9
2026-06-04 • via Nuitee
E
Eliara • solo_traveller • br
7
2026-06-02 • via Nuitee
C
Carla • solo_traveller • br
10
Pros:

Local muito limpo

2026-06-02 • via Nuitee
E
Edson • solo_traveller • br
4
2026-06-01 • via Nuitee
R
Rodrigues • solo_traveller • br
10
Pros:

A cama e muito boa

2026-05-31 • via Nuitee
M
Milton Lucio • solo_traveller • br
1
Pros:

Quando estava chegando recebi um comunicado avisado que não poderia me hospedar. Foi encaminhado para outro péssimo. Muito ruim.

Cons:

Não gostei de tudo.

2026-05-26 • via Nuitee
R
romaria • solo_traveller • br
10
2026-05-26 • via Nuitee
A
ADRIANA • couple • br
7
Se for pra descansar olhe bem a localizaçao do quarto ou nao vai conseguir dormir
Pros:

Localizacao

Cons:

Nos colocaram no quarto 24 na frente é extremamente barulhento.. poderiam mudar as janelas pois o barulho entra pelas gretas do vidro.

2026-05-25 • via Nuitee
C
Cezar • solo_traveller • br
10
2026-05-25 • via Nuitee
J
Josimar • extended_group • br
8
Pros:

Localização

2026-05-25 • via Nuitee
R
Rafael • solo_traveller • br
3
Não tem janelas onde se possa ver a rua. Elas são pequenas e ficam no alto da parede, apenas para entrar luz. O quanto f
2026-05-25 • via Nuitee
L
Luís Fernando • solo_traveller • br
7
2026-05-24 • via Nuitee
N
Nicolas • couple • br
9
2026-05-22 • via Nuitee
N
Nicolas • couple • br
9
2026-05-22 • via Nuitee
C
carlitomoreira • solo_traveller • br
7
2026-05-21 • via Nuitee
S
Sidnei • couple • gb
2
Pros:

Cleaning

Cons:

Noise inside all night I’m not sleeping very well
To much conversation

2026-05-20 • via Nuitee
A
Alline Dayane Silvano • solo_traveller • br
7
Pros:

Localização
Limpeza

Cons:

Quarto não tinha janela

2026-05-18 • via Nuitee
P
Paula • solo_traveller • br
9
Bom atendimento, próximo a padaria, mercado, lojas e metrô. Quarto e banheiro muito limpos. Excelente custo-benefício
Pros:

Quarto limpo, café da manhã bom e localização ótima

Cons:

O barulho do trânsito incomodou um pouco na hora de dormir

2026-05-16 • via Nuitee
D
Denilson • couple • br
10
Ótimo
Pros:

Limpeza

Cons:

Banheiro

2026-05-09 • via Nuitee