Hotel Urban

Hotels
8.1 (251 reviews)
Rua orville derby 24 1 , Sao Paulo , br

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Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Family rooms
Breakfast in the room
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Helpful staff
Cons:
Inconsistent room quality
Breakfast expectations not met

Categories

Cleanliness
7.94
Several mentions of cleanliness positively, but some concerns about amenities and room maintenance indicate room for improvement.
Service
8.61
Many reviews note the staff as friendly and helpful, indicating a strong service quality.
Location
8.65
Multiple reviews praise the hotel location as excellent, making it easily accessible.
Room Quality
7.6
Some mentions of discomfort due to room conditions, such as size and outdated features, suggest improvements are needed.
Amenities
7.63
Amenities like breakfast in room and under-expectation for the facilities were explicitly mentioned.
Value for Money
8.09
Reviews indicate a good value for the price paid, though some felt they did not receive full value.
Food and Beverage
7.64
Food quality was described as average, with some reviews pointing to simplicity but praises for delivery.
Overall Experience
8.61
Despite some criticisms, the overall experience was positively highlighted by several guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:11

Property Description

Modern Comforts

Hotel Urban offers air-conditioned rooms with flat-screen TVs, ensuring a comfortable stay in Sao Paulo. Guests can enjoy free WiFi and room service, all within close proximity to key attractions like Museu Catavento and Estádio do Canindé.

Convenience at Your Fingertips

With a 24-hour front desk and private bathrooms equipped with showers and hairdryers, we prioritize convenience for our guests. Bed linen and towels are provided in every room for a hassle-free experience.

Prime Location

Located near Sala São Paulo and Sao Paulo/Congonhas Airport, Hotel Urban is the ideal choice for travelers looking to explore the vibrant city. Book now for a memorable stay in Sao Paulo!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.1
Based on 251 reviews
Cleanliness: 7.94
Service: 8.61
Location: 8.65
Room Quality: 7.6
Amenities: 7.63
Value for Money: 8.09
Food and Beverage: 7.64
Overall Experience: 8.61
M
Melissa • solo_traveller • br
7
Hotel ok
Pros:

Cama , pessoal do hotel atenciosos ,

Cons:

Não tem lençol de cima, barulho infernal nos quartos do fundo, fruta passada no café da manhã e nem todos os quartos tem secador de cabelo

2026-07-25 • via Nuitee
O
Oliveira • solo_traveller • br
10
Fomos muito bem recebidos.
Pros:

Os funcionários muito bem receptivos. A menina que fica na recepção é muito boazinha e simpática com os hóspedes. No geral tudo muito bom, adorei ter ficado!

2026-07-24 • via Nuitee
V
Veronice Oliveira Santos Galvão • solo_traveller • br
9
Ótimo
Pros:

Ótima localização, fomos muito bem rexebidas

Cons:

Talvez as escadas , seria bom ter mais acessibilidade.

2026-07-22 • via Nuitee
R
Raquel • couple • br
10
Pros:

De tudo

Cons:

Não teve

2026-07-20 • via Nuitee
C
carlos eduardo • solo_traveller • br
8
2026-07-16 • via Nuitee
A
Apoio Materiais Graficos • solo_traveller • br
7
Pros:

Localização

Cons:

Quarto pequeno D+++

2026-07-16 • via Nuitee
L
loures • solo_traveller • br
6
2026-07-14 • via Nuitee
J
Justina • solo_traveller • br
8
Satisfatório
Pros:

O quarto era maravilhoso

Cons:

Café pode melhorar

2026-07-13 • via Nuitee
F
Ferreira • solo_traveller • br
9
Pros:

Otimo em tudo

Cons:

So os couchoes da cama que sao muito ruim

2026-07-13 • via Nuitee
R
Rômulo Lopes martins • solo_traveller • br
10
2026-07-12 • via Nuitee
V
Valdemar • solo_traveller • br
10
2026-07-11 • via Nuitee
K
Kayro • solo_traveller • br
8
Pros:

Localização, acomodação e a equipe do hotel.

2026-07-11 • via Nuitee
E
Eduardo • solo_traveller • br
7
2026-07-11 • via Nuitee
J
Joao Paulo • extended_group • br
9
2026-07-07 • via Nuitee
W
Wollenveber • solo_traveller • br
8
2026-07-06 • via Nuitee
F
Francine • solo_traveller • br
7
Pros:

Café da manhã ok e quarto bom com cama confortável. Preço ok

2026-07-04 • via Nuitee
J
Jason • solo_traveller • br
10
Pros:

Local somente para dormir, espaço pequeno, para quem está de passagem alguns dias. Excelente custo benefício.

2026-07-03 • via Nuitee
J
johnny • solo_traveller • br
8
Pros:

Hospitalidade

Cons:

No quarto onde me hospedei, havia um barulho ( acho que dá caixa d'água) que incomodou um pouco.

2026-07-01 • via Nuitee
F
Flávia • solo_traveller • br
6
Razoável pela localização
Pros:

Localização, atendimento

Cons:

Da recepção, e do barulho de gente conversando na rua à noite toda

2026-06-28 • via Nuitee
P
PAULO HUMAITÁ • couple • br
9
Foi uma experiência agradável.
Pros:

O que me chamou a atenção foi a limpeza do local, e parece que foi reformado recentemente. Muito boa localização, pois estava próxima ao meu compromisso e com café da manhã gostoso.

Cons:

O espaço, bem apertadinho!!!

2026-06-24 • via Nuitee