Swiss-Belcourt Serpong

Hotels
8.1 (13 reviews)
No 9 Jalan Lingkar Timur , Ciater-tengah , id

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Kind staff
Good location
Cons:
Stained linens
Tasteless breakfast

Categories

Cleanliness
7.18
Linen and towels stained, toilet issues.
Service
9.15
Staff were kind and helpful.
Location
9.19
Strategic location for late arrivals and city access.
Room Quality
7.64
Room is old and bathroom small without air circulation.
Amenities
8.67
Standard amenities for hotel tier.
Value for Money
8.63
Value reflects the location and service.
Food and Beverage
6.18
Breakfast is tasteless despite variety.
Overall Experience
8.15
Mixed experience with positives in service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 21:40

Property Description

Convenient Location
Located just 8.3 km from Indonesia Convention Exhibition, Swiss-Belcourt Serpong offers easy access to major attractions.

Comfortable Rooms
Each room is equipped with modern amenities like a flat-screen TV, air conditioning, and a private bathroom for a comfortable stay.

Great Facilities
Guests can enjoy a fitness centre, free WiFi, and a delicious buffet or Asian breakfast at Swiss-Belcourt Serpong.

To experience luxury and convenience during your stay, book now at Swiss-Belcourt Serpong!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.1
Based on 13 reviews
Cleanliness: 7.18
Service: 9.15
Location: 9.19
Room Quality: 7.64
Amenities: 8.67
Value for Money: 8.63
Food and Beverage: 6.18
Overall Experience: 8.15
H
Halimatus Saadiah solo_traveller sg
5
Did not look or feel like a 4-star hotel
Pros:

Nothing

Cons:

Unfortunately, our stay did not meet expectations. The breakfast was disappointing, and the room was not well-maintained, looking quite different from the photos on the app. We also didn't realize that Belcourt and Bel Hotel are two separate locations, which caused our large group to be split up. The room was not very clean, and the towels were in poor condition. Overall, it did not look or feel like a 4-star hotel.

2026-07-06 via Nuitee
H
Halimatus Saadiah solo_traveller sg
5
Pros:

Nothing

Cons:

Unfortunately, our stay did not meet expectations. The breakfast was disappointing, and the room was not well-maintained, looking quite different from the photos on the app. We also didn't realize that Belcourt and Bel Hotel are two separate locations, which caused our large group to be split up. The room was not very clean, and the towels were in poor condition. Overall, it did not look or feel like a 4-star hotel.

2026-07-06 via Nuitee
H
Halimatus Saadiah solo_traveller sg
4
Disapppointed Stay
Pros:

The area has shops around such as Starbucks & Circle K

Cons:

The hotel was much older than advertised in the photos. Cleanliness was poor, with stained bedsheets and dated, cramped bathrooms. The breakfast was disappointing. The food was not tasty and did not seem fresh. Overall, the property felt poorly maintained and did not meet expectations.

2026-06-11 via Nuitee
A
atilia couple id
9
2026-01-19 via Nuitee
N
Natanael couple id
8
2026-01-02 via Nuitee
D
Demak Sary couple nl
2
Pros:

Personeel was aardig.

Cons:

Kamers en het ontbijt.
De lakens, handdoeken zijn verkleurd, Het toilet was verstopt, gelukkig gebeurde dat op onze laatste dag. Ook het ontbijt is smakeloos. Er is veel keuze, maar de smaak is flauw.

2025-12-20 via Nuitee
S
Sari Dwikusuma couple id
6
2025-11-27 via Nuitee
N
NNAMDI CHIDINGOZI extended_group ng
8
Good
Pros:

Location ,
Affordability

Cons:

Sam type of food for breakfast

2025-10-24 via Nuitee
S
Subkhan solo_traveller id
9
2025-10-10 via Nuitee
H
Harry solo_traveller gb
9
2025-09-17 via Nuitee
L
lygia75 couple it
6
One night rest after journey
Pros:

Location is strategic for those who just came very late from airport and on the way to the city center. The kindness of the staff is a positive point too.

Cons:

It's a service apartment at the end as an annex to the hotel Swissbell. The room is old and the bathroom is too small without possibly to open the window or balcony for changing air circulation.

2025-09-14 via Nuitee
M
Meily solo_traveller nz
9
2025-08-09 via Nuitee
M
Muki review category business travellers id
7
Good
2025-04-20 via Nuitee