Hotel Quiam

Hotels
7.7 (28 reviews)
Av 15 Nte. entre Av. Benito Juárez y 2 Nte. Centro , Playa del Carmen , mx

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Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Luggage storage
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Fire extinguishers
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Poor cleanliness
Old facilities

Categories

Cleanliness
5.33
Numerous mentions of poor hygiene and unclean linens.
Service
8.82
Friendly staff as noted in several reviews.
Location
9.32
Excellent location, close to the beach and public transport.
Room Quality
6.33
Old structure noted, with issues in bathroom setup.
Amenities
6.83
Lacked certain towels and had some issues with fixtures.
Value for Money
8.32
Economical for the area, but facilities are somewhat neglected.
Food and Beverage
8.82
Standard quality for this hotel tier.
Overall Experience
7.83
Overall, a satisfactory experience with significant location benefits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 06:25

Property Description

Prime Location in Playa del Carmen:
Hotel Quiam is centrally located, offering convenience and accessibility to popular attractions such as ADO International Bus Station and Playa del Carmen Maritime Terminal.

Comfortable Accommodation:
Each air-conditioned room at Hotel Quiam is thoughtfully equipped with modern amenities including free WiFi, a flat-screen TV, and a private bathroom. The attentive staff ensures a comfortable stay with 24-hour service and bilingual assistance.

Nearby Attractions:
Explore the beauty of Playacar Beach just 500 meters away or take a day trip to Xel Ha and Kantenah Bay for a memorable experience. With Cozumel International Airport within reach, your travels are made effortless.

Book your stay at Hotel Quiam for a memorable and convenient experience in Playa del Carmen!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.7
Based on 28 reviews
Cleanliness: 5.33
Service: 8.82
Location: 9.32
Room Quality: 6.33
Amenities: 6.83
Value for Money: 8.32
Food and Beverage: 8.82
Overall Experience: 7.83
R
Ruben • couple • mx
9
Pros:

Exelente

Cons:

Cierran la puerta en la noche y no puedes salir

2026-06-04 • via Nuitee
I
israel • solo_traveller • mx
10
Pros:

La ubicación

2026-05-22 • via Nuitee
M
martina • couple • it
9
2026-05-19 • via Nuitee
I
ISMAEL • solo_traveller • mx
8
2026-05-16 • via Nuitee
D
David • solo_traveller • mx
10
Pros:

Un lugar modesto a buen precio y buen trato.
Todos en la recepción muy amables y antentos. Además personas responsables que cumplen con sus obligaciones y reglas sin ser groseros.

Cons:

Me acerqué a lavarme los dientes y la losa del lavabo se cayó. Las instituciones son viejas, afortunadamente el hotel se hizo responsable.
Sin embargo a juzgar por el precio que pagué, considero que no esperaba algo perfecto.

2026-05-01 • via Nuitee
J
Josue David • couple • mx
7
Hotel solo para dormir
Pros:

Cheap hotel in a nice location.

Cons:

Solo es para dormir

2026-04-15 • via Nuitee
D
David • solo_traveller • us
2
Pros:

The rooms are basic but reasonably clean and cheap. Good central location close to bus station, ferry and Colectivos.

Cons:

The main issue I had was: intermitant water supply. I had to change rooms. 3 rooms in 4 days.

2026-04-03 • via Nuitee
L
Leonardo • couple • br
9
2026-01-16 • via Nuitee
A
Alejandro • family_with_children • ar
6
2026-01-04 • via Nuitee
E
Esposito • couple • it
4
Ottimo solo per la posizione.
Pros:

La posizione, è vicina alla 5 avenida e a pochi metri dal mare e dalle aree fi fermata dei bus .

Cons:

Scarza igiene,priva di servizi, lenzuola il piú delle volte sporche di sangue, formiche vicino ai muri e in piu misi ad asciugare dei vestiti sulla ringhiera perche serviva a loro lo spazio mi sono ritrovata i vestiti tutti buttati a terra, avevo un giubbino sulla sedia che mi e stato macchiato probabilmente dalla candeggina durante la pulizia della camera.

2026-01-01 • via Nuitee
L
Lorena • family_with_children • cl
7
Cumple para el precio
Pros:

La ubicacion

Cons:

Faltó un cobertor delgado en la cama.

2025-12-31 • via Nuitee
C
Carlos • couple • br
7
Pros:

Localização e simpatia dos funcionários

Cons:

Estrutura antiga, banheiro bem rústico, falta toalha de rosto e uma infraestrutura para não vazar água pelo banheiro todo quando toma banho

2025-12-29 • via Nuitee
V
Victor • family_with_children • us
5
2025-12-04 • via Nuitee
A
Adrian • family_with_children • mx
8
Economico y bien ubicado.
Pros:

Tiene una excelente ubicacion. Es muy economico para la zona en que se encuentra. Muy sencillo llegar.

Cons:

Las instalaciones estan un poco descuidadas. Sobre todo el wc.

2025-11-05 • via Nuitee
M
Maria Remedios • couple • es
7
2025-08-18 • via Nuitee
G
Gustavo • solo_traveller • us
10
I’ll do it again
Pros:

Close to home

Cons:

Nothing . All good

2025-08-15 • via Nuitee
O
Oscar • family_with_children • es
8
2025-08-08 • via Nuitee
G
Gustavo • solo traveller • us
10
No
Pros:

Ni

Cons:

Everyone

2025-06-06 • via Nuitee
E
Eghtebas • family with young children • de
7
Good
Pros:

I really appreciated the super friendly staff and the parking in the middle of the city. Also the AC was very helpful to get some rest. They also offer a free breakfast we weren’t able to take advantage of.

Cons:

On Friday night the nearby street and overhead fan can be a bit loud.

2025-05-21 • via Nuitee
F
Francisco
8
Me gustó, si regresaría
Pros:

Buen lugar para salir a distintos lugares, cerca de terminal ADO y muelle del ferry.

Sin lujos pero limpio y relativamente cómodo, con clima y pantalla con canales de TV abierta, agua caliente y en momentos señal de internet.

2025-01-17 • via Nuitee