Facilities

Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Safety deposit box
Fax/photocopying
Ironing service
Non-smoking throughout
Private check-in/check-out
Concierge service
See all facilities

Review Highlights

Pros:
Great central location
Helpful staff
Unique room design
Cons:
Cleanliness issues
Service inconsistencies
Basic breakfast options

Categories

Cleanliness
8.26
Several mentions of cleanliness issues, such as mould and slime in the kitchenette.
Service
9.23
Staff were generally helpful, but there were issues with communication and follow-through.
Location
9.77
Incredible central location, perfect for exploring.
Room Quality
7.72
Room had décor issues and some amenities were not functioning properly.
Amenities
9.25
Well-equipped with unique features; however, some promises like personal butler service were unfulfilled.
Value for Money
8.71
Some concerns regarding the overall value due to amenities not meeting expectations.
Food and Beverage
8.26
Breakfast was described as basic, suggesting improvements could be made.
Overall Experience
9.23
Despite issues, the positive aspects outweighed the negatives for a pleasant stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 00:53

Property Description

Luxurious Accommodation with City Views
Chateau Denmark in London offers air-conditioned rooms with stunning city views and free WiFi. Enjoy the cultural heritage of the neighborhood, located near popular theatres and museums.

Comfort and Convenience
Relax in style with a flat-screen TV, plush bathrobes, and slippers in every room. Some units even feature a cozy seating area and a private patio for a touch of outdoor serenity.

Prime Location
Explore nearby attractions like the Arts Theatre, Queen's Theatre, and the British Museum, all just a stone's throw away. With London City Airport a short distance from the hotel, your journey is made easy.

Book your stay at Chateau Denmark for an unforgettable London experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.8
Based on 1757 reviews
Cleanliness: 8.26
Service: 9.23
Location: 9.77
Room Quality: 7.72
Amenities: 9.25
Value for Money: 8.71
Food and Beverage: 8.26
Overall Experience: 9.23
C
Christine solo_traveller gb
8
Pros:

Lovely place great location however far to noisy couldn't sleep extreme pub noise until 2am !!

Cons:

Far too noisy up until 2am with extreme load pub/club noise !!

2026-06-06 via Nuitee
R
roberta couple it
7
Pros:

Posizione comodissima e stanze bellissime, confortevoli e ampie

Cons:

La rumorosità notturna è molto difficoltosa

2026-06-05 via Nuitee
G
Gabor couple us
10
2026-06-05 via Nuitee
E
Ethan solo_traveller gb
8
2026-06-05 via Nuitee
C
Casey couple gb
10
The best hotel I’ve ever had the pleasure of staying in
Pros:

The must amazing place I’ve ever stayed!
I loved my room so much, the design, the attention to detail.

2026-06-05 via Nuitee
J
Jane couple gb
10
2026-06-04 via Nuitee
A
Adam couple gb
9
2026-06-01 via Nuitee
M
Muyuan couple nz
8
Good hotel to stay in a great area in London, maybe not a 5 star hotel?
Pros:

The location was great! By the busy street and in the area where you can walk to the theatres and shops etc.

Cons:

No breakfast, no lobby area, no other facilities. I don’t have to have these facilities but it was listed as a five star hotel, that troubled me

2026-06-01 via Nuitee
M
Martin couple gb
10
A wonderful entertaining hotel, great location and super friendly staff.
Pros:

We didn’t have the breakfast, but did enjoy wonderful cocktails the previous evening! The bar at No 13, was impressive. Loved the location on Tin Pan Alley. The staff were amazing, all perfect really.

Cons:

If nitpicking, the room lacked a well lit space for make up.

2026-05-31 via Nuitee
T
Thomas couple de
8
2026-05-30 via Nuitee
S
Siobhan couple gb
10
2026-05-30 via Nuitee
L
leigh couple gb
10
2026-05-29 via Nuitee
P
Peter couple au
10
Great experience in a sexy hotel
Pros:

The room was beautiful. The location perfect. And the service was spot on. I will always stay here when I come to London

Cons:

Nothing.

2026-05-29 via Nuitee
J
Jane family_with_children gb
8
Great location. Friendly staff. Large 2 bedroom suite.
Pros:

Location
Friendly staff
Large comfortable beds

Cons:

Decor - everything so dark. Even had black toilets. Had to press panels to get daylight light into the 2 bedroom suite.
Slightly off putting pictures on wall.

2026-05-29 via Nuitee
R
refael solo_traveller il
10
2026-05-28 via Nuitee
E
Ethan solo_traveller gb
6
Novel one-off experience
Pros:

For me, the location was perfect, very close to everything I needed to do. However, it is tricky to find the front entrance; the approach feels akin to walking down a dodgy back alley. The bathroom was the best feature of the room.

Cons:

No kettle... only pods, which I personally don't like. Give me a good old-fashioned kettle in my room, without having to ask for it... You're supposed to be 5*. My only other gripe - the air conditioning doesn't go low enough; 16 °C was the limit, and the room felt a tad stuffy!

2026-05-28 via Nuitee
P
Patrick solo_traveller au
8
2026-05-28 via Nuitee
C
Craig couple gb
10
2026-05-27 via Nuitee
S
Steven couple gb
3
Well situated but disappointing service.
Pros:

Air conditioning and shower, bed was comfortable.

Cons:

Reception staff were not very welcoming, full street away from hotel. No information about the facilities provided by the hotel, ie, menus and services. Tea and coffee were charged at extortionate prices. Disappointed as the street wasn’t as welcoming as promised.

2026-05-27 via Nuitee
B
Beatrice couple us
10
2026-05-27 via Nuitee