Casa Ekinox

There are no staff present at all. You will be interacting with someone via WhatsApp. They were very responsive, but since we were the only guests at the property, it was a bit strange.

The biggest downside for us was the constant noise from what seemed to be a water pump. It was extremely loud both day and night, running at intervals, and in our room it was very noticeable—to the point that it was impossible to sleep without earplugs. The safe in our room was also not working. Although someone was supposed to come and fix it, it was never resolved during our stay.

Nothing

La camera sporca, abbiamo pulito noi, le lenzuola macchiate, la promessa di rimborsarci quando non ci è stata data una soluzione accettabile per soddisfare le nostre esigenze, secondo me fatta solo per farci uscire dalla struttura.
Inoltre in TUTTI i locali comuni erano presenti delle webcam e nella descrizione della struttura non si trova nulla di scritto a riguardo.

Not clean. Does not look like the pictures on booking. Not functional shower pressure or toilet. No real time solutions to the problems we found, everything had to wait at least a day. Lower your expectations if you decide to book it anyway, everything is worn out, old or dirty. Has a shared kitchen but cook there at your own risk. We found hairs of every type on beddings, towels, floor and pillows. It may look or smell clean but beware of the hairs EVERYWHERE. Definitely not worth what we paid for it. There were cheaper options but we were fooled by the pictures. The bed of our room had a crater and our backs were destroyed after 1 night. We got moved to 2 other rooms, one of which had an amazing mattress but the toilet did not flush and we had to request a change of bedding (because of the hair situation) Shame that the owners do not invest in keeping everything in good condition. We only stayed because of the hassle of finding and moving to another accommodation.

The code to get into my room was way too long. If my husband wasn't with me, I would have almost certainly forgotten my phone in the room and had no access to the code nor access to call for help. I don't carry my phone around with me like he does. That part really freaked me out. Maybe a drop box for metal keys would be better. I wished the kitchen had a ceramic skillet instead of scratched Teflon, and that there was a line to hang clothes somewhere.

It would have been nice to have some blankets my wife is very warm and I am very cold