Fiora Hotel

Hotels
8.5 (70 reviews)
Kashmir point, Plot 29B Viewforth Rd, Murree , Murree , pk

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Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
BBQ facilities
See all facilities

Review Highlights

Pros:
Excellent restaurant and very tasty meals (breakfast buffet, BBQ)
Attentive, supportive and cooperative front desk/reception staff
Clean and comfortable rooms reported by multiple guests
Pleasant environment and attractive common terrace/view
Delicious breakfast and well-rated food and beverage offering
Cons:
Room allocation issues — some guests placed in sub‑par adjacent building rooms
Reports of dirty rug and cheap in-room amenities in allocated rooms
Lack of valley-facing/view rooms for some bookings (no view)
Nearby Mall Road/traffic described as not ideal for families
Generator noise and diesel smell affecting some rooms

Categories

Cleanliness
9.4
Multiple reviewers mention clean facilities and comfortable rooms; however one report noted a dirty rug in an allocated room, so overall cleanliness is strong but not flawless.
Service
9.4
Staff repeatedly described as attentive, supportive and cooperative (front office and reception praised), indicating very positive service.
Location
7.7
Mixed location feedback: some guests enjoyed terrace/valley views, but others noted nearby Mall Road is not ideal for families and traffic is high; some allocated rooms had no view and faced service areas.
Room Quality
6.5
Significant negative reports about room allocation: guests received sub-par rooms in an adjacent, older building with poor renovation, dirty rug and cheap amenities; room quality is the main weakness.
Amenities
9.2
Strong on-site amenities cited (notably a highly praised restaurant and terrace); isolated reports of cheap in-room amenities in some allocated rooms lower the score slightly.
Value for Money
7.1
Several guests felt the hotel charged above-average rates but sometimes delivered sub-par rooms (described as a 'rip off' by one reviewer), so value is rated below average.
Food and Beverage
9.6
Consistently excellent food feedback: 'best restaurant in Murree,' delicious breakfast and buffet, BBQ and tasty meals mentioned across reviews.
Overall Experience
9.1
Most stays were described as excellent with welcoming staff, great restaurant and pleasant environment, but recurring room allocation problems dampened the experience for some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-06-04 15:35

Property Description

Luxurious Amenities: Enjoy a fitness centre, free private parking, and a terrace during your stay at Fiora Hotel.
Dining Experience: Indulge in delicious meals at the on-site restaurant and bar, with room service available 24/7.
Relaxation: Unwind in the hot tub or take in stunning city views from select rooms, complete with free WiFi and modern facilities.
Book now to experience a blend of luxury and comfort at Fiora Hotel in the picturesque town of Murree!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.5
Based on 70 reviews
Cleanliness: 9.4
Service: 9.4
Location: 7.7
Room Quality: 6.5
Amenities: 9.2
Value for Money: 7.1
Food and Beverage: 9.6
Overall Experience: 9.1
M
Muhammad Fawad Hassan • couple • pk
5
Great restaurant, unethical room allocation practices
Pros:

Restaurant is the best in Murree. Clean faciltiy, tasty food and attentive staff.

Cons:

Room booking is scammy for sure. Despite charging above-average rates in Murree, the rooms on Booking.com are sub-par. The room given to us was in adjacent building (Room 102) which looked like an old faciltiy with rooms renovated with leftover wallpapers and tiles from main flashy building. The rug was dirty and the amenities were clearly cheap.

What made the stay especially uncomfortable was that there was no view. We can get valley facing balcony rooms in nearby facilties like Roomy and Vibe by Ambiance so it felt like a rip off. The side window panels opened into a hollow space with sewerage pipes and exhaust fan which then opened out i to the street with generator right below. When generator would be switched on the diesel would enter the room.

Apparently, this was not just us but one of our acquaintances also had similar experience of being repeatedly allocated bad rooms. This hotel genuinely needs to fix its rooms or room allocation and be transparent about what to expect in the room.

2025-12-27 • via Nuitee
A
Ahsan • extended_group • pk
10
Pros:

Fiora breakfast very delicious front office staff very corporative

Cons:

Near by mall Road not good

2025-12-18 • via Nuitee
• couple • pk
9
2025-12-18 • via Nuitee
T
Tayyab • couple • pk
1
2025-12-17 • via Nuitee
M
Muhammad • couple • pk
7
2025-12-14 • via Nuitee
A
aftar • solo_traveller • pk
10
Pros:

Best hotel in murree

2025-12-14 • via Nuitee
A
Amjad • extended_group • pk
10
Pros:

Breakfast buffet very delicious food specialty BBQ
Very taste room very comfortable

Cons:

Near by mall road not good for families

2025-12-13 • via Nuitee
M
Muneer • couple • pk
9
2025-12-12 • via Nuitee
I
Ishoo • family_with_children • pk
10
Pros:

Environment is very pleasant,

Cons:

Just one thing little bit not good near by traffic very high

2025-12-10 • via Nuitee
R
rana arbaaz • couple • pk
10
2025-12-09 • via Nuitee
• extended_group • pk
10
Pros:

I recently stayed at Fiora Hotel and had a wonderful experience. The common terrace view was amazing and the restaurant’s food was very delicious. The rooms were clean and comfortable, and the staff was very supportive. The reception team was also very welcoming and cooperative. Overall, everyone was very nice and the hospitality was impressive. Highly recommended!

2025-12-08 • via Nuitee
• extended_group • pk
10
Pros:

Excellent stay everything is perfect

Cons:

Nothing

2025-12-08 • via Nuitee
• solo_traveller • pk
10
Pros:

Best service in town

Cons:

Murree little traffic issue

2025-12-04 • via Nuitee
• solo_traveller • pk
10
Every department at fiora is very cooprative
2025-12-03 • via Nuitee
• extended_group • qa
7
Pros:

Good location. Nice rooms. Food quality is not up to the mark. Other all ok

2025-11-10 • via Nuitee
• couple • pk
9
2025-10-31 • via Nuitee
A
Aitasham • family_with_children • pk
8
Nice place to stay with family , nice view from restaurants and balcony
Pros:

Very good location , booked suite , it was quite spacious. Buffet breakfast was good. You can walk 10-15 mins to Mall road GPO. Restaurant in the hotel was also good, wash room water pressure was good. Had good view from the room.

Cons:

Only thing didn’t like about this hotel was quality of mattress was really poor, it is such a good hotel overall all but need to improve mattress quality so guests can take good rest.

2025-08-22 • via Nuitee
• family_with_children • sa
6
Nice but some improvement required
Pros:

The hotel is new hence very little wear and tear. Staff is very courteous and helpful. The executive rooms where we lived were spacious.

Cons:

The executive room on 9th floor view was blocked with new construction in the front. Auxiliary power i.e. generator was there but was not taking the load and was tuning off frequently. AC in one of the rooms was not working. I think these are issues which can be resolved and maybe considered as teething problems. Breakfast was available but quality needs improvement, however the TEA was good.

2025-08-19 • via Nuitee
U
USMAN • couple • pk
8
2025-08-02 • via Nuitee
A
Abbasi • couple • pk
10
breakfast was fantastic ,staff was so friendly had memorable stay
Pros:

Had best stay ever in murree

2025-07-29 • via Nuitee