RIG Colonial Experience

Hotels
8.1 (996 reviews)
118 Calle Espaillat , Santo Domingo , do

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Facilities

Non-smoking rooms
Air conditioning
Room service
Terrace
BBQ facilities
Safety deposit box
Car hire
Packed lunches
Non-smoking throughout
Shuttle service (additional charge)
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Good location
Cons:
Amenities not well-maintained
Limited breakfast options

Categories

Cleanliness
7.85
Some complaints regarding the room conditions like missing items and maintenance issues.
Service
8.85
The staff was mentioned positively, especially some individuals who provided assistance.
Location
8.35
Well-located with a tranquil environment, though specific drawbacks in access were noted.
Room Quality
8.35
Rooms praised for comfort, but there were complaints about missing amenities and noise.
Amenities
7.35
Amenities notably lacking, especially with the pool not being operational during the stay.
Value for Money
7.85
Fair pricing, but issues with room maintenance and amenities raised concerns.
Food and Beverage
7.85
Breakfast lacked variety and was noted as a disappointment by several guests.
Overall Experience
8.35
Mixed feelings due to service and location, while still having notable positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 21:22

Property Description

Central Location:
Set in the heart of Santo Domingo, RIG Colonial Experience offers convenience and accessibility for exploring the city center.

Comfort and Convenience:
Enjoy air-conditioned rooms, an outdoor pool, free WiFi, and a 24-hour front desk for all your needs during your stay.

Explore With Ease:
Take advantage of the airport transfers and bicycle rental service to effortlessly explore nearby attractions and the beautiful surroundings.

To book your stay at RIG Colonial Experience and experience the best of Santo Domingo, visit our website or contact us today.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

8.1
Based on 996 reviews
Cleanliness: 7.85
Service: 8.85
Location: 8.35
Room Quality: 8.35
Amenities: 7.35
Value for Money: 7.85
Food and Beverage: 7.85
Overall Experience: 8.35
D
DAGMARK • couple • cr
9
En general muy bien
Pros:

La ubicación bien

Cons:

El destino un
Poco frío

2026-05-28 • via Nuitee
A
Andrea • couple • it
8
Pros:

Vista posizione camera super

Cons:

Colazione da migliorare

2026-05-28 • via Nuitee
L
Leon Bethem Niati Manuana • solo_traveller • cd
7
2026-05-27 • via Nuitee
Q
Quilvio • couple • us
10
Perfect
Pros:

Maikel da buenas atenciones y busca como hacer tu estadia buena! Da informaciones acerca de todo lo que necesitas alrededor 10/10

2026-05-26 • via Nuitee
A
Abdou • solo_traveller • sn
4
2026-05-26 • via Nuitee
A
Antron • couple • us
5
Was tolerable for one night but irritating.
Pros:

Nice cozy beds good shower and location.

Cons:

The wifi worked in the hallway but once you entered the room it didn't work. Could not even watch TV because it couldn't get a wifi signal. I let the guy know in the reception and he act like he didn't want to be bothered . I had a room on the second floor.

2026-05-25 • via Nuitee
C
Camila • couple • co
9
Tranquila y agradable
Pros:

Todo

Cons:

En nuestra habitación no servía el wifi ni la
TV

2026-05-24 • via Nuitee
P
Preben Kläning • solo_traveller • fr
9
2026-05-24 • via Nuitee
A
Anderson • couple • co
7
2026-05-23 • via Nuitee
L
Laura • extended_group • it
6
Un breve passaggio
Pros:

Una bella passeggiata e sei in centro città , buona colazione

Cons:

Pulizia della camera scadente, odore di muffa all’interno causa mancanza di finestre

2026-05-23 • via Nuitee
J
JEAN-GILLES • couple • mq
9
C’était très bien et l’hôtel est bien situé on peut facilement découvrir la zone coloniale de Saint-Domingue.
Pros:

Nous avons apprécié le personnel qui était à l’écoute ainsi que la femme de ménage. Le petit déjeuner était délicieux.

Cons:

La wifi ne passait pas bien.

2026-05-23 • via Nuitee
A
Alan • solo_traveller • us
5
Pros:

Location

Cons:

No hot water

2026-05-22 • via Nuitee
C
cristina • solo_traveller • ar
6
Comodo hotel,mal internet
Pros:

Estuve en la habitación más cara,al frente,en tercer piso Amplia, buena cama extra grande ,escritorio ,sillón, tv smart, baño muy lindo,batas,muy tecnológico todo.Aire y ventilador, muy bien equipada.

Cons:

Todo muy lindo pero...Internet no anda en tercer piso😑
La tv no se pudo usar.
Pero cuando uno tiene q buscar lugares, viajes,hoteles para seguir...hay q bajar a recepción donde si anda wifi. Con una repetidora de señal lo pueden arreglar.Una pena,el hotel y los empleados muy agradables.

2026-05-21 • via Nuitee
Y
Yinderlin • couple • us
10
2026-05-21 • via Nuitee
P
Pedro • extended_group • co
5
Cons:

El internet no funciona bien y el desayuno no estaba en buen estado

2026-05-20 • via Nuitee
V
Verena • couple • co
10
Recomendado
Pros:

El hotel bonito, limpio, cómodas la habitación y principalmente la atención de Maikel y su
Compañero son la persona que nos atendieron, Grácias

2026-05-20 • via Nuitee
V
Veronique • solo_traveller • fr
1
2026-05-18 • via Nuitee
R
Romeo • solo_traveller • gy
7
Pros:

The place was comfortable.

Cons:

Someone walked in my room the day I was supposed to check out before the check out time. Also the water is bipolar in terms of hot and cold.

2026-05-17 • via Nuitee
A
Alan • couple • mx
10
Muy buena opción
Pros:

La atención del personal, muy amables y serviciales en todo momento Maikel nos recibió y su trato fue muy amable, todo muy bien, incluyendo el desayuno!

Cons:

El único inconveniente, es que no cuenta con estacionamiento, ni WiFi en las habitaciones...de ahí en más, todo muy bien!

2026-05-17 • via Nuitee
P
Paola • couple • co
10
Fabuloso hotel.
Pros:

Las instalaciones muy lindas y limpias, buena ubicación para sector del malecón. La atención muy buena Maikel es atento y te brinda las orientaciones pertinentes.

2026-05-15 • via Nuitee