RIG Colonial Experience

Hotels
8.1 (1060 reviews)
118 Calle Espaillat , Santo Domingo , do

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Room service
Terrace
BBQ facilities
Airport shuttle
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Good location
Cons:
Amenities not well-maintained
Limited breakfast options

Categories

Cleanliness
7.85
Some complaints regarding the room conditions like missing items and maintenance issues.
Service
8.85
The staff was mentioned positively, especially some individuals who provided assistance.
Location
8.35
Well-located with a tranquil environment, though specific drawbacks in access were noted.
Room Quality
8.35
Rooms praised for comfort, but there were complaints about missing amenities and noise.
Amenities
7.35
Amenities notably lacking, especially with the pool not being operational during the stay.
Value for Money
7.85
Fair pricing, but issues with room maintenance and amenities raised concerns.
Food and Beverage
7.85
Breakfast lacked variety and was noted as a disappointment by several guests.
Overall Experience
8.35
Mixed feelings due to service and location, while still having notable positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 21:22

Property Description

Central Location:
Set in the heart of Santo Domingo, RIG Colonial Experience offers convenience and accessibility for exploring the city center.

Comfort and Convenience:
Enjoy air-conditioned rooms, an outdoor pool, free WiFi, and a 24-hour front desk for all your needs during your stay.

Explore With Ease:
Take advantage of the airport transfers and bicycle rental service to effortlessly explore nearby attractions and the beautiful surroundings.

To book your stay at RIG Colonial Experience and experience the best of Santo Domingo, visit our website or contact us today.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM

Location

Guest Reviews

8.1
Based on 1060 reviews
Cleanliness: 7.85
Service: 8.85
Location: 8.35
Room Quality: 8.35
Amenities: 7.35
Value for Money: 7.85
Food and Beverage: 7.85
Overall Experience: 8.35
G
Godoy • couple • gt
7
2026-08-22 • via Nuitee
R
Rafael Enrique • solo_traveller • es
8
2026-08-22 • via Nuitee
T
triviño martinez • couple • co
8
Buena ubicación para estar en la zona colonial
Pros:

Excelente ubicación en la zona colonial y buena habitación. Con lo necesario

Cons:

Wifi muy malo

2026-08-20 • via Nuitee
S
Susana • couple • es
6
Pros:

Esta muy bien ubicado, limpio y el personal muy amable

Cons:

No tiene ascensor, las habitaciones tienen una ventana al pasillo que no tiene más problema que cerrar la cortina pero es extraño. Creo que otras tenían ventilación pera la nuestra no. Y hay una ventana alta encima de la cama que no hay posibilidad de tapar.

2026-08-19 • via Nuitee
B
Baccino • solo_traveller • uy
7
Pros:

El personal muy amable

Cons:

Falto desayuno pero no es culpa del personal

2026-08-17 • via Nuitee
J
julian • solo_traveller • co
7
2026-08-16 • via Nuitee
B
Beatriz • couple • cu
2
Desagradable
Pros:

La limpieza.

Cons:

Se escucha todo el agua que se desecha de las habitaciones
Se escuchan cuando caminan
Son como un Airbnb casa con cuartitos aunque lo vendan como hotel.
Internet bajo
Motor de agua se escucha ruido cada vez que otra habitación de pisos arriba abre una llave de agua
Ducha bajita que tienes que agarrarla para bañarte
Personal no agradable. Ni te hablan. Te dan un papel y te dicen ahí está la explicación del hotel.

2026-08-14 • via Nuitee
D
David • couple • es
9
2026-08-13 • via Nuitee
J
JB Amstrong • solo_traveller • ar
10
2026-08-13 • via Nuitee
J
Jørgen • solo_traveller • no
4
2026-08-12 • via Nuitee
C
chuck • couple • mq
6
Pros:

L’accueil, le personnel

Cons:

Équipement absence d’ascenseur le matelas

2026-08-12 • via Nuitee
V
Valle Santos • solo_traveller • es
8
2026-08-12 • via Nuitee
L
lizortiz • solo_traveller • co
10
Limpio en lugar cercano a la parte colonial.
Pros:

Bien para su precio

Cons:

Todo bien

2026-08-08 • via Nuitee
A
Ana • solo_traveller • sx
8
Pros:

The place is nice and the service very helpful and friendly.

Cons:

Internet is not strong. Some ants around

2026-08-07 • via Nuitee
N
N PEREZ • solo_traveller • fr
7
2026-08-07 • via Nuitee
E
Emanuele • solo_traveller • it
10
2026-08-05 • via Nuitee
M
Mira • couple • es
1
2026-08-04 • via Nuitee
Y
Yslisa • couple • do
7
2026-08-02 • via Nuitee
B
Brayan • couple • co
10
Pros:

Muy excelente todo, el personal del hotel fue muy amable con dejar tenernos las maletas mientras se podia hacer el chech-in de la habitación.

En especial al recepcionista fue super amable y colaborador, no dudaré en mi proxima visita hospedarme nuevamente en el hotel.

Sus instalaciones son bonitas, la habitación confortable y el desayuno incluido estuvo bien.

2026-07-25 • via Nuitee
V
Valentina • couple • co
10
Perfecto
Pros:

Las instalaciones son cómodas y tienen todo lo necesario para una buena estadía, el personal es muy amable y atento a lo que se necesite.

2026-07-21 • via Nuitee