Casa Caracol Guanajuato

Hotels
9.2 (61 reviews)
Calle Alameda, Privada de la Alcancia 45 -1, Centro , Guanajuato , mx

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Facilities

WiFi available
Free WiFi
Non-smoking rooms
Laundry
Luggage storage
Tour desk
Non-smoking throughout
Private check-in/check-out
Adult only
Staff adhere to local safety protocols
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Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Good value for money
Cons:
Uncomfortable beds for some
Small bathrooms
Noise from other guests

Categories

Cleanliness
9.26
The reviews consistently mention clean rooms and good hygiene.
Service
9.73
Reviewers appreciate the friendliness and helpfulness of the staff.
Location
9.27
Guests love the central and convenient location.
Room Quality
8.72
Some rooms noted as small but overall satisfactory; mixed feedback on comfort.
Amenities
8.75
Amenities like microwaves and refrigerators are appreciated, but some complaints on bathroom size.
Value for Money
9.21
Reviewers feel they received good value for the price paid.
Food and Beverage
9.26
No specific mentions, assumed standard quality for this hotel tier.
Overall Experience
9.43
General consensus is very positive with a few minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:42

Property Description

Central Location
Casa Caracol Guanajuato is ideally situated in the heart of Guanajuato, just steps away from popular attractions like Alhondiga de Granaditas Museum and The Alley of the Kiss. With Union Garden and Juarez Theater within walking distance, guests can easily immerse themselves in the vibrant culture of the city.

Comfortable Accommodation
Guests can relax in the cozy rooms equipped with a flat-screen TV and enjoy the convenience of complimentary WiFi throughout the property. The provision of towels and bed linen ensures a comfortable stay for all visitors.

Smoke-Free Environment
Ensuring a pleasant stay for all guests, Casa Caracol Guanajuato maintains a strict non-smoking policy throughout the aparthotel. Enjoy a breath of fresh air in our clean and healthy environment.

Book your stay at Casa Caracol Guanajuato now to experience comfort and convenience in the heart of Guanajuato!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.2
Based on 61 reviews
Cleanliness: 9.26
Service: 9.73
Location: 9.27
Room Quality: 8.72
Amenities: 8.75
Value for Money: 9.21
Food and Beverage: 9.26
Overall Experience: 9.43
J
Jesus Adrian • couple • mx
10
Acogedor
Pros:

La señora es super amable y hace sentir a uno como en casa, nos ayudó a ubicar los lugares a donde queríamos ir y respetó nuestra privacidad, el lugar lo entregó super limpio y agradable

2026-07-06 • via Nuitee
L
Luis Fernando • solo_traveller • mx
10
2026-06-29 • via Nuitee
A
Ashley • solo_traveller • mx
10
Muy bueno
Pros:

Todo es muy bueno ,muy cómodo y tranquilo ,está muy cerca todo ya que está en el centro la rentadora es muy amable ,volvería otra vez

2026-06-19 • via Nuitee
O
Ojeda • solo_traveller • mx
10
Pros:

La atención. La persona que nos atendió era muy amable

2026-06-13 • via Nuitee
C
Carlos Alberto • solo_traveller • mx
10
2026-06-01 • via Nuitee
C
Christina • solo_traveller • us
10
2026-05-30 • via Nuitee
S
Sherri • solo_traveller • us
9
Best customer service and lovely room.
Pros:

Veronica was so kind. She went out and bought food for me the first night because I was sick. Room was very clean and comfortable with a refrigerator and kitchenette with microwave. Also, very bright, spacious, and clean. Lots of hangers and space for clothes. But the best part was the proprietor, Veronica, who went out of her way for whatever I needed. I will definitely stay there again. Price was very reasonable for all the amities

Cons:

The shower was too hot. The stairs were treacherous. It took some time to figure out how to open the door to the room with the keys.

2026-05-26 • via Nuitee
F
FELIPE • solo_traveller • mx
10
2026-05-18 • via Nuitee
J
Javier • solo_traveller • mx
10
I'll be back.
Pros:

Está situado en el mero centro, super cerca del Jardín Unión, pero a pesar de ello, el lugar es muy silencioso, fue un viaje de trabajo, así que pasé mucho tiempo en la habitación con mi compu, con cero distracciones, el wifi funciona de manera excelente.
La habitación cuenta con refri y microondas, super práctico.
100% recomendable.

Cons:

Tal vez lo único sería que el proceso para obtener la factura es un poco tardado, normalmente la pides y te la dan y ya, pero aquí tenía que ser a través de la plataforma, había que triangular un poco, pero solo eso.

2026-05-16 • via Nuitee
L
Luca • solo_traveller • it
10
Pros:

Muy bonito lugar luego regresso no

2026-04-29 • via Nuitee
V
Viajante do mundo • solo_traveller • br
8
2026-04-19 • via Nuitee
M
Martin • solo_traveller • de
7
Preiswertes, kleines, sauberes Hotel. Geeignet für Gäste, die sich vor allem in Stadt und Umgebung umsehen und sich nich
Pros:

Ziemlich zentrale Lage aber ohne Verkehrslärm. Nette Eigentümerin, die den ganzen Tag in der benachbarten Wäscherei arbeitet und damit immer erreichbar ist.
Zimmer ganz nett, wenn auch nichts Besonderes.

Cons:

Recht enger Zugangsweg (aber ortstypisch!).
Wassersystem der Miniküche eher dysfunktional.
Zugang zum Gebäude recht eng (ortstypisch). Durch die enge Gasse Geräusche der Nachbarn (gelegentlich Musik in normaler Lautstärke, Wecker- und Telefonklingeln) sehr deutlich mitzuhören. Letzeres könnte empfindliche Gäste erheblich stören, für mich persönlich KEIN Grund, das Hotel zukünftig zu meiden.

2026-04-05 • via Nuitee
L
Lynn • solo_traveller • us
9
Pros:

The hostess is amazing and very friendly and helpful!

Cons:

Stairs are steep, though automatic lighting is helpful!

2026-03-30 • via Nuitee
A
Akiko • solo_traveller • nz
9
Great place to stay
Pros:

I loved how close it was to the city centre—I could easily walk to all the main sites. The host was very nice and friendly, everything was kept very clean, and drinking water was available at all times. I would come back again for the next trip. :)

Cons:

The neighbouring building is very close, so you may sometimes hear university students talking until midnight. That said, in the Guanajuato city centre, it’s difficult to avoid noise wherever you stay—whether from the street, people, or cars with loud music—so overall, it wasn’t too bad.

No hair dryer, but I’d seen this in other reviews, so I brought my own. :)

2026-03-22 • via Nuitee
A
ADRIANACLAVE • couple • mx
1
Pros:

Tiene refri, cafetera y horno. Es muy cómodo.

Cons:

El baño muy pequeño, a la regadera no le servía el agua fría y no dieron solución más que cancelar

2026-03-18 • via Nuitee
J
Juan Pablo • solo_traveller • mx
10
2026-03-16 • via Nuitee
C
Charlotte • couple • cl
10
Pros:

Que era Céntrico, limpio, seguro, independiente

2026-01-29 • via Nuitee
D
Denisse Mar • couple • mx
10
Excelente ubicación y precio
Pros:

La.limpieza y que no hacía falta nada . Muy amable la anfitriona

Cons:

Las almohadas muy duras

2026-01-21 • via Nuitee
M
marlon • solo_traveller • de
10
Pros:

Gute preis Leistung Verhältnis,sauber,sehr central und die Besitzerin war sehr nett und hilfreich. Werde gerne wiederkommen

Cons:

Nada

2026-01-17 • via Nuitee
D
David • couple • mx
10
Gracias!
Pros:

Totalmente satisfecho de verdad no hubo nada negativo pense que por el precio seria algo incomodo, sin embargo nos gusto, gracias por tanto y por las atenciones!

Cons:

Ningun comentario negativo

2026-01-06 • via Nuitee