Hotel Antré Chapultepec

Hotels
9.3 (2632 reviews)
1390 Avenida Ignacio L Vallarta , Guadalajara , mx

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Excellent location
Friendly staff
Cons:
Issues with cleanliness
Breakfast not up to standard
Some amenities lacking

Categories

Cleanliness
8.79
Several mentions of cleanliness, but some areas noted as dusty and needing improvement.
Service
9.76
Staff is described as wonderful and friendly in many reviews.
Location
10
Multiple mentions of excellent location near bars and restaurants, with easy access to historical sites.
Room Quality
9.3
Rooms are mostly described as beautiful, comfortable, and well-equipped.
Amenities
8.75
Issues with AC control and some other amenities, but decent overall.
Value for Money
9.78
Guests find the hotel to be a good value for its quality.
Food and Beverage
8.24
Some complaints about breakfast quality and choices.
Overall Experience
9.79
Overall, guests had a very positive experience despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 00:50

Property Description

Prime Location:
Centrally situated in Guadalajara, Hotel Antré Chapultepec provides a convenient base for exploring the city's attractions.

Modern Amenities:
Air-conditioned rooms with free WiFi, a fitness center, and a terrace with city views ensure a comfortable stay.

Exceptional Service:
Enjoy the convenience of a 24-hour front desk with multilingual staff ready to assist, making your stay stress-free.

To experience the best of Guadalajara, book your stay at Hotel Antré Chapultepec today!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 13 years old to 17 years old stay for MXN 300 per person per night when using an existing bed.
    People 4 years old and over stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.3
Based on 2632 reviews
Cleanliness: 8.79
Service: 9.76
Location: 10
Room Quality: 9.3
Amenities: 8.75
Value for Money: 9.78
Food and Beverage: 8.24
Overall Experience: 9.79
C
Cruz • solo_traveller • co
10
2026-07-03 • via Nuitee
C
Christopher • solo_traveller • us
6
Cons:

The restaurant is terrible. Avoid at all costs (which seems like most people do because it's mostly empty). Staff there isn't very friendly. Food is horrendous.

Room was quite noisy as well if you get a balcony room.

2026-07-02 • via Nuitee
L
Leonardo • solo_traveller • mx
10
2026-06-30 • via Nuitee
F
Fernando • family_with_children • uy
4
2026-06-30 • via Nuitee
S
Sindy • family_with_children • co
8
Bonito hotel, bien ubicado
Pros:

El hotel está bien ubicado, la habitación muy cómoda y amplia. Cuenta con restaurante y bar

Cons:

El ruido, está ubicado en una avenida que va la minerva, donde se hacen todas las celebraciones, fue imposible descansar. Elegí una habitación con balcón lo cual fue un error, el ruido era peor y el balcón no vale la pena, no tiene ni silla ni mesa ni nada especial. El desayuno no es del otro mundo, falta que sea más internacional, opciones de queso, etc

2026-06-30 • via Nuitee
N
navarro velazquez • couple • mx
10
EXELENTE
Pros:

LA ANTENCION Y A COMODIDAD

2026-06-30 • via Nuitee
N
Nevo • couple • il
6
Pros:

מקום שנמצא ממש קרוב לשדרה המרכזית.

Cons:

נתחיל מזה שלא באו לקראתנו עם ביטול, או הפחתה של התשלום שבוצע עקב טיסה שבוטלה בעקבות מצב ביטחוני באזור. זה היה במצב שבוקינג רצו לעזור לנו לבטל אך המלון סירב שוב ושוב.

הכל כמעט נקי אבל לא ממש, ריח לא וואו מחדר שירותים

2026-06-29 • via Nuitee
O
Omar • couple • co
7
Bueno
Pros:

La habitación

Cons:

El personal del restaurante muy desatento y poca amabilidad, el único es joven que hacía los huevos

2026-06-29 • via Nuitee
O
OKONAU • family_with_children • mx
8
2026-06-29 • via Nuitee
P
Patricia • solo_traveller • es
8
2026-06-29 • via Nuitee
R
Regis • family_with_children • uy
7
Bien
Pros:

La recepción del personal es excelente

Cons:

Que no tenga frigobar la habitación es un punto en menos importante.
LAS DEMORAS en el restaurant luego de realizar la solicitud de unas hamburguesas no pueden demorar 35 MINUTOS. Pensé que fue puntual, pero me equivoque, al punto que no hice solicitud y me retire.

2026-06-28 • via Nuitee
J
Juan Jacobo • solo_traveller • co
4
Pros:

La ubicación.

Cons:

Al personal del área de restaurante le falta orden y aprender demasiado de atención al cliente.

Tiene ubicación, instalaciones de nivel medio-alto. La atención del personal es muy deficiente.

2026-06-28 • via Nuitee
A
Amélie • couple • fr
7
2026-06-28 • via Nuitee
M
Maria • extended_group • es
10
Pros:

La ubicación es perfecta. Habitaciones amplias y limpias. La cama muy cómoda. El personal muy amable. El desayuno no lo probamos.
En la misma zona del hotel hay muchos restaurantes, tiendas… y queda cerca del Centro Histórico. Repetiríamos seguro

Cons:

Nada

2026-06-28 • via Nuitee
K
Kelly Carla • couple • us
10
2026-06-27 • via Nuitee
L
Lorena • solo_traveller • pe
9
2026-06-27 • via Nuitee
A
Andres • solo_traveller • co
9
Pros:

La amabilidad de su personal

Cons:

Algunos olores por las alcantarillas del baño

2026-06-26 • via Nuitee
O
OMAR ARTURO • couple • mx
10
2026-06-26 • via Nuitee
A
Armando Moreno Perez • couple • co
9
Excelente ubicacion.
Pros:

La Ubicacion es perfecta.

Cons:

El precio por el mundial, fuerte.

2026-06-26 • via Nuitee
S
Slim • solo_traveller • mx
10
Best value in the city
Pros:

Cleanliness overall the building

2026-06-26 • via Nuitee