Hotel Casablanca Tuxtla

Hotels
6.4 (92 reviews)
Avenida 2a. Norte Oriente 251 , Tuxtla Gutiérrez , mx

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Children allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Family rooms
Luggage storage
Tour desk
Non-smoking throughout
Shared lounge/TV area
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Affordable price
Cons:
Cleanliness issues
Uncomfortable beds
Inconsistent pricing

Categories

Cleanliness
5.06
Comments about poor bathroom cleanliness and overall maintenance imply issues.
Service
7.53
The staff is described as very friendly, contributing positively to the experience.
Location
8.57
Many reviews highlight the convenient and central location of the hotel.
Room Quality
5.02
Multiple mentions of uncomfortable beds and issues with mattresses.
Amenities
5.05
Limited positive feedback about amenities; some functionality issues reported.
Value for Money
7.51
Some disappointment with pricing transparency noted, but price considered acceptable.
Food and Beverage
6.06
Mentioned variety in food options; no significant complaints or praises found.
Overall Experience
6.43
Overall sentiment leans neutral with significant room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:39

Property Description

Convenient Location and Nearby Attractions

Hotel Casablanca Tuxtla is ideally located in Tuxtla Gutiérrez, just a short distance from popular attractions such as Sumidero Canyon, Botanical Garden Dr. Faustino Miranda, and Victor Manuel Reyna Stadium. Guests can easily explore the city with the tour desk and reception assistance available at the hotel.

Comfortable Accommodation and Relaxing Spaces

The hotel offers comfortable non-smoking rooms with garden views, free WiFi, and a shared lounge for guests to unwind. Each room is equipped with a private bathroom and cozy bed linen, ensuring a relaxing stay for all visitors.

Convenient Amenities and Helpful Services

With free WiFi throughout the property and informative assistance at the reception, Hotel Casablanca Tuxtla ensures a convenient stay for guests. Whether you're visiting for leisure or business, this hotel is the perfect choice in Tuxtla Gutiérrez.

Book your stay at Hotel Casablanca Tuxtla now to experience comfort and convenience in the heart of the city.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    People no matter the age stay for MXN 100 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.4
Based on 92 reviews
Cleanliness: 5.06
Service: 7.53
Location: 8.57
Room Quality: 5.02
Amenities: 5.05
Value for Money: 7.51
Food and Beverage: 6.06
Overall Experience: 6.43
K
Karla Esther • solo_traveller • mx
6
Pros:

La ubicación

Cons:

La habitación era muy sencilla sin t.v (lo cual no decia) y tuve malas experiencias en la puerta del hotel

2026-06-05 • via Nuitee
L
Lorena • solo_traveller • mx
8
2026-05-28 • via Nuitee
R
Rox Vértiz • solo_traveller • mx
6
2026-05-25 • via Nuitee
J
José Alberto • solo_traveller • mx
9
Pros:

10

Cons:

El clima fallando

2026-05-24 • via Nuitee
J
José Alfredo • solo_traveller • mx
4
2026-05-23 • via Nuitee
A
Aguirre Azpeitia • solo_traveller • mx
6
2026-05-21 • via Nuitee
P
Puga Morales • solo_traveller • mx
10
2026-05-18 • via Nuitee
E
Erika • solo_traveller • mx
1
Ojalá pudieran reembolsar
Pros:

Pésimo hotel, nada que ver lo que ofrecen con lo que realmente es.

Cons:

En la reservación, dice camas matrimoniales, con aire acondicionado, honestamente, al momento de llegar, que estaban arreglando las habitaciones y solo podían dar habitaciónes con camas individuales, su ventilador solo echaba aire súper caliente, sin Tv. Sin ventilación suficiente

2026-05-17 • via Nuitee
L
Luna Martinez • solo_traveller • mx
9
2026-05-15 • via Nuitee
E
Emilio • solo_traveller • mx
10
2026-05-15 • via Nuitee
E
Edwin Alexander • solo_traveller • mx
10
2026-05-04 • via Nuitee
L
Luis Alberto • solo_traveller • mx
1
La vdd me arrepiento de a ver pagado mi estancia ahí
Pros:

Nada , es un hotel que pueden usar solo para dejar sus cosas y dormir pero créame que no es un buen lugar

Cons:

Está sucio , tenía ormigas muertas en el lava manos , en la cama , ni tan siquiera son capas de ir a barrer o limpiar sabiendo que alguien va llegar , se supone que para eso reservan

2026-05-04 • via Nuitee
E
Edwin Alexander • solo_traveller • mx
10
2026-05-04 • via Nuitee
M
Marilu • couple • mx
3
No pude descansar con tanto Ruido
Pros:

Me gusta que hay agua pero no me gusta la habitacion sucia y con hormigas en las camas que no dejan dormir

Cons:

Que la gabitacion estaba sucia con cucarachas muertas y muchas hormigas en la cama y el baño sucio

2026-05-04 • via Nuitee
S
Sandro • solo_traveller • mx
6
Pros:

La ubicación

Cons:

La cama dura, la puerta del baño rota el ventilador no sopla nada

2026-05-03 • via Nuitee
D
Deysi • solo_traveller • mx
9
Pros:

La ubicación bastante céntrica

Cons:

Necesitan componer el ventilador y hacer corrediza la puerta del baño,ya q estorba.

2026-05-02 • via Nuitee
L
Luna Martinez • solo_traveller • mx
9
2026-04-26 • via Nuitee
T
Trinidad • couple • mx
1
Fatal, sencillo no significa sucio.
Pros:

La entrada bien y la ubicacion

Cons:

Muy sucio y deteriorado el cuarto, prendi ventilador y voló mugre, la pared parece pintada con las manos
Lavamanos la mezcladora apenas se puede tocar de tanto sarro, igual inodoro
Olía mucho a cloro, pero se veía q no lo tallaron.

2026-04-24 • via Nuitee
I
Iván • solo_traveller • mx
10
Es un buen hotel
Pros:

Me pareció muy bien
Y está en una buena ubicación

Cons:

Muchas calor
Con el ventilador no vastaba

2026-04-20 • via Nuitee
N
Noélia • family_with_children • ch
6
Pros:

Le personnel très aimable. Bon emplacement.

Cons:

Rien pour poser des trucs dans la chambre (juste une mini table de chevet). Matelas mou. Salle de bain vétuste. Ce n'était pas très propre (il était clair que le lavabo n'avait pas été lavé, etc.).

2026-04-17 • via Nuitee