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Facilities
Property facilities
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Offsite parking discounted rates available
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Guest education on local ecosystems and culture
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Parking
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Non-smoking rooms
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Restaurant
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Room service
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Family rooms
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Ski storage
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Currency exchange
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Private check-in/check-out
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Shared lounge/TV area
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Shuttle service (additional charge)
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Concierge service
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Kid meals
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Outdoor furniture
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Coffee Shop on site
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Ski storage
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Snack bar/deli
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Self parking (surcharge)
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Snow sports gear
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Guest education on local ecosystems and culture
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Vegetarian menu options available
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Accessible shuttle
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No accessible shuttle
Review Highlights
Categories
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Property Description
Convenient Amenities
JANSYN in Karakol offers a 3-star experience with a shared lounge, restaurant, and bar. Enjoy the convenience of concierge service, luggage storage, and free WiFi throughout the property.
Comfortable Rooms
Each room at JANSYN features a seating area, flat-screen TV, safety deposit box, and a private bathroom with complimentary toiletries. Relax in comfort with cozy bed linens and towels provided during your stay.
Delicious Dining Options
Start your day right with a Full English/Irish breakfast available daily at the hotel. Additionally, guests can explore nearby skiing activities for a memorable experience in Karakol.
Book your stay at JANSYN now for a delightful and convenient experience in Karakol!
A deposit may be required at the property.
Location
Guest Reviews
Завтрак должен быть разнобразный
Очень теплый прием, заботливый персонал, идут на встречу по всем запросам. Очень благодарны за это. Ходили в треккинг и персонал согласился оставить у себя вещи на время треккинга бесплатно. А еще нас очень выручили одноразовые тапочки этого отеля)) взяли их случайно в горы и там гоняли))
Buen servicio y ayuda del personal
Set in suburbia enabled scenes such as sheep grazing on street and grass cut with scythe. Newish, clean hotel with cold water dispenser. Enjoyed breakfast even though same each day and no choice. 2 great restaurants 20 min walk away.
No major issues. Is a taxi ride to town and attractions but Yandex Go are very cheap so not a great concern. Front desk not usually staffed to ask for information but helpful when found and they organised a car for half day trip.
Świetny hotel, przemili gospodarze i bardzo dobre śniadania :)
Super freundliches Personal und ruhige Lage, gutes Frühstück
Wir konnten uns über nichts beschweren
Nothing, Lamentable
My experience at this hotel was, without a doubt, the worst I have ever had.
I have traveled across many countries throughout my life, staying in hostels, guesthouses, and hotels of all kinds — and nothing has come close to this.
The hotel appears to be run by a family who lives on the premises, and unfortunately, this created significant issues during my stay. On the night in question, young children were running through the corridors, slamming doors, screaming, and playing well past midnight. I fully understand that managing young children is a parental responsibility — but as guests paying to rest, we should not be the ones bearing the consequences.
After three days hiking in the mountains, I politely approached the staff at 11:00 PM — in Russian, making the effort to communicate in their language — and asked whether the noise could be reduced. I was told yes. Nothing changed. At 11:30 PM I approached again, explained the situation calmly, and asked if I could be moved to a different room. The answer was no.
The rooms are not soundproofed in the slightest. From my room at the end of the corridor, I could clearly hear loud music, shouting, and doors slamming from the other end of the building — with no intervention from staff whatsoever.
To make matters worse, not a single member of staff spoke English — and rather than this being treated as an inconvenience to address, it was delivered with an attitude that bordered on pride. That is not a quality one expects from a hospitality business.
The breakfast deserves a special mention: I have camped at 3,000 metres altitude, and the food there was genuinely better.
I would not recommend this hotel to anyone who values rest, basic communication, or simple human decency from staff. If a paying guest raises a concern — once, twice, three times — and is met with indifference every single time, that is not hospitality. That is a complete failure of the most basic duty of care.
Zero stars.
Хорошее соотношение цены и качества
Отель понравился, вкусные завтраки, номера чистые, есть все необходимое
Отличный отель, нам так понравилось пребывание здесь, что мы решили остаться еще на один день. Очень вежливый и отзывчивый персонал, всегда готовы помочь. У нас была просьба заменить на завтрак жареные яйца на вареные, без проблем внесли изменения, за что отдельное спасибо. Завтраки очень вкусные. Номер очень понравился: чисто, уютно, есть всё необходимое для комфортного отдыха. С удовольствием вернемся снова!
Понравился отель, соответствует цена и качество
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