Faisalabad Serena Hotel

Hotels
•
Serena Hotels
8.4 (293 reviews)
Faisalabad Serena Hotel, Club Road, Faisalabad, Pakistan. , Faisalabad , pk

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Location
Ambience
Comfort
Cons:
Cleanliness issues
Staff behavior

Categories

Cleanliness
7.68
Multiple reviews indicated issues with cleanliness, particularly in the bathrooms and room maintenance.
Service
8.65
Service was described as professional, but with some negative feedback about rudeness from certain staff.
Location
9.19
Consistently praised in reviews for its great ambience and setting.
Room Quality
7.64
Reviewers mentioned the rooms felt outdated and needed upgrades.
Amenities
8.67
Amenities were generally appreciated, though there were comments regarding specific items needing improvement.
Value for Money
8.13
Some guests felt the overall value was not quite matching the price due to perceived aging of the property.
Food and Beverage
8.68
Breakfast received positive remarks, especially concerning the quality of fruits offered.
Overall Experience
8.55
General sentiments leaned positive, with some concerns, but the overall rating reflects a good experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 07:35

Property Description

Luxurious Accommodation with Top-Notch Amenities

Elegant Rooms and Suites: Enjoy tastefully-furnished, air-conditioned rooms and suites with garden views, a minibar, and a flat-screen TV.

Recreational Facilities: Take advantage of the tennis court, fitness centre, seasonal outdoor pool, and squash court for a leisurely stay.

Exceptional Services: Benefit from a 24-hour front desk, complimentary parking, and a restaurant serving authentic Punjabi cuisine.

Experience luxury and comfort at Faisalabad Serena Hotel. Book now for an unforgettable stay!

Important information:

Please note that visitors of guests are not allowed inside the rooms.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    Children from 11 years old to 17 years old stay for US$20 per person per night when using an existing bed.
    People 12 years old and over stay for US$30 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 293 reviews
Cleanliness: 7.68
Service: 8.65
Location: 9.19
Room Quality: 7.64
Amenities: 8.67
Value for Money: 8.13
Food and Beverage: 8.68
Overall Experience: 8.55
S
Syed Ghulam Abbas • couple • pk
10
2026-06-19 • via Nuitee
G
Ghulam • couple • gb
10
2026-06-19 • via Nuitee
S
Syed muhammad ashhar • couple • sa
9
2026-06-16 • via Nuitee
D
dala • solo_traveller • mu
9
2026-06-14 • via Nuitee
R
Raza • solo_traveller • pk
10
2026-06-09 • via Nuitee
F
Faisal • family_with_children • pk
9
Really nice for a family vacation or staycation. Just 2.5 hrs drive from Lahore and Islamabad
Pros:

There are nice sports activities for sport lovers and kids - swimming, table tennis, pool, carrom, tennis, badminton and squash - all in one place. The hotel is neither too big nor too small, so it is easy to navigate. The main restaurant opens at 7:30pm in the evening, which is a bummer. The cafe is really nice, with great tasting food (although slightly pricey). The hotel is really nice for a family vacation or staycation, especially if your kids love sports and swimming.

Cons:

Maybe a better gym. The gym was outdated and crampy.

2026-06-09 • via Nuitee
I
iftikhar • couple • pk
10
It was excellent
Pros:

I like the staff and the environment.

Cons:

Breakfast was not good you should have some more items like sandwiches.

2026-06-08 • via Nuitee
A
Adv Hasaan • couple • pk
4
2026-06-07 • via Nuitee
M
MOHAMMED ASIF • solo_traveller • gb
10
2026-06-03 • via Nuitee
M
MOHAMMED ASIF • solo_traveller • gb
10
2026-06-03 • via Nuitee
M
MOHAMMED ASIF • solo_traveller • gb
10
2026-06-03 • via Nuitee
H
Humera • solo_traveller • gb
10
Pros:

Gardens are beautiful, love the birds in there gardens and swimming pool area was nice and clean, well maintained

Cons:

Fake gold and diamond jewellery shop advertised as de Beer.
selling all fake brands in this premises devalue the grace of this beautiful hotel.

2026-06-02 • via Nuitee
A
Ahtsham • couple • pk
8
2026-06-02 • via Nuitee
A
Ahtsham • couple • pk
8
2026-06-02 • via Nuitee
H
Hamza • couple • ae
10
2026-06-02 • via Nuitee
S
Saman • couple • pk
8
Pros:

Overall infrastructure

Cons:

Services

2026-05-31 • via Nuitee
M
Maroof Hussain • couple • ca
10
Very nice staff
Pros:

Location security and the staff

Cons:

Nothing to dislike, For the price we paid I believe it was a good value

2026-05-31 • via Nuitee
A
Adil • couple • pk
9
2026-05-31 • via Nuitee
M
Maroof Hussain • couple • ca
10
Nice people
Pros:

Staff was amazing. We had two rooms while out stay in Pakistan. The staff was extremely nice and amazing.

2026-05-31 • via Nuitee
R
Rehan • solo_traveller • ae
10
2026-05-27 • via Nuitee