Faisalabad Serena Hotel

Hotels
•
Serena Hotels
8.4 (332 reviews)
Faisalabad Serena Hotel, Club Road, Faisalabad, Pakistan. , Faisalabad , PK

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Location
Ambience
Comfort
Cons:
Cleanliness issues
Staff behavior

Categories

Cleanliness
7.68
Multiple reviews indicated issues with cleanliness, particularly in the bathrooms and room maintenance.
Service
8.65
Service was described as professional, but with some negative feedback about rudeness from certain staff.
Location
9.19
Consistently praised in reviews for its great ambience and setting.
Room Quality
7.64
Reviewers mentioned the rooms felt outdated and needed upgrades.
Amenities
8.67
Amenities were generally appreciated, though there were comments regarding specific items needing improvement.
Value for Money
8.13
Some guests felt the overall value was not quite matching the price due to perceived aging of the property.
Food and Beverage
8.68
Breakfast received positive remarks, especially concerning the quality of fruits offered.
Overall Experience
8.55
General sentiments leaned positive, with some concerns, but the overall rating reflects a good experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 07:35

Property Description

Luxurious Accommodation with Top-Notch Amenities

Elegant Rooms and Suites: Enjoy tastefully-furnished, air-conditioned rooms and suites with garden views, a minibar, and a flat-screen TV.

Recreational Facilities: Take advantage of the tennis court, fitness centre, seasonal outdoor pool, and squash court for a leisurely stay.

Exceptional Services: Benefit from a 24-hour front desk, complimentary parking, and a restaurant serving authentic Punjabi cuisine.

Experience luxury and comfort at Faisalabad Serena Hotel. Book now for an unforgettable stay!

Important information:

Please note that visitors of guests are not allowed inside the rooms.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.4
Based on 332 reviews
Cleanliness: 7.68
Service: 8.65
Location: 9.19
Room Quality: 7.64
Amenities: 8.67
Value for Money: 8.13
Food and Beverage: 8.68
Overall Experience: 8.55
T
Tariq • couple • us
1
Would not return back to stay due to above issues
Pros:

Overall it has a charm and character but rooms are damp and awful smell. Air conditioning has its own mind. Dining rooms utensils are old. They place some kind of burning incense all over the hotel which makes breathing difficult

Cons:

Charm , character, security and location

2026-10-16 • via Nuitee
M
Muhammad • couple • pk
10
2026-10-10 • via Nuitee
S
Sheikh • solo_traveller • pk
1
2026-10-08 • via Nuitee
U
Ullah • solo_traveller • pk
1
Pros:

Room vibe and also environment really good.

Cons:

Staff was ill mannered specially at Rakaposhi restaurant

2026-09-19 • via Nuitee
A
Ammar • couple • pk
10
2026-09-19 • via Nuitee
K
Khalid taimur • solo_traveller • pk
9
2026-09-19 • via Nuitee
Y
yaseen • solo_traveller • pk
1
Pros:

Comfortable room

Cons:

Manging staf bad behaviour

2026-09-18 • via Nuitee
A
Ali • solo_traveller • pk
9
2026-09-18 • via Nuitee
M
Muhammad • couple • gb
2
2026-09-16 • via Nuitee
A
Ahtsham • solo_traveller • pk
9
2026-09-15 • via Nuitee
N
Navid • solo_traveller • gb
9
Cons:

Staff were very polite and very helpful

2026-09-14 • via Nuitee
Y
Young • solo_traveller • kr
10
Pros:

​Special thanks to manager Anwar. I had an important meeting and as a foreigner, I really needed help. Manager Anwar was super kind and helped me a lot. Thanks to him, everything went well.

2026-09-14 • via Nuitee
H
Huzaifa • couple • pk
10
2026-09-11 • via Nuitee
Y
yaseen • solo_traveller • pk
1
2026-09-03 • via Nuitee
M
Matloob • couple • pk
8
2026-09-02 • via Nuitee
S
Sajjad • solo_traveller • pk
10
2026-08-31 • via Nuitee
Z
Zeeshan • couple • pk
7
2026-08-30 • via Nuitee
C
Chaudhry • couple • us
10
No comment
Pros:

No comment

Cons:

No comment

2026-08-27 • via Nuitee
U
Umair • extended_group • pk
5
2026-08-27 • via Nuitee
A
Ali • couple • pk
1
2026-08-26 • via Nuitee