Faisalabad Serena Hotel

Hotels
•
Serena Hotels
8.4 (324 reviews)
Faisalabad Serena Hotel, Club Road, Faisalabad, Pakistan. , Faisalabad , pk

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Location
Ambience
Comfort
Cons:
Cleanliness issues
Staff behavior

Categories

Cleanliness
7.68
Multiple reviews indicated issues with cleanliness, particularly in the bathrooms and room maintenance.
Service
8.65
Service was described as professional, but with some negative feedback about rudeness from certain staff.
Location
9.19
Consistently praised in reviews for its great ambience and setting.
Room Quality
7.64
Reviewers mentioned the rooms felt outdated and needed upgrades.
Amenities
8.67
Amenities were generally appreciated, though there were comments regarding specific items needing improvement.
Value for Money
8.13
Some guests felt the overall value was not quite matching the price due to perceived aging of the property.
Food and Beverage
8.68
Breakfast received positive remarks, especially concerning the quality of fruits offered.
Overall Experience
8.55
General sentiments leaned positive, with some concerns, but the overall rating reflects a good experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 07:35

Property Description

Luxurious Accommodation with Top-Notch Amenities

Elegant Rooms and Suites: Enjoy tastefully-furnished, air-conditioned rooms and suites with garden views, a minibar, and a flat-screen TV.

Recreational Facilities: Take advantage of the tennis court, fitness centre, seasonal outdoor pool, and squash court for a leisurely stay.

Exceptional Services: Benefit from a 24-hour front desk, complimentary parking, and a restaurant serving authentic Punjabi cuisine.

Experience luxury and comfort at Faisalabad Serena Hotel. Book now for an unforgettable stay!

Important information:

Please note that visitors of guests are not allowed inside the rooms.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.4
Based on 324 reviews
Cleanliness: 7.68
Service: 8.65
Location: 9.19
Room Quality: 7.64
Amenities: 8.67
Value for Money: 8.13
Food and Beverage: 8.68
Overall Experience: 8.55
M
Mehtab • couple • gb
2
Be careful before booking I booked this apartment for 14 days the location was but unfortunately I stayed 1 night t
Pros:

Only location

Cons:

Only location

2026-08-10 • via Nuitee
W
Waqas • solo_traveller • pk
10
2026-08-10 • via Nuitee
M
Muhammad • couple • pk
10
2026-08-04 • via Nuitee
N
Nadeem • couple • pk
10
2026-08-03 • via Nuitee
S
Shahzad • couple • pk
8
Had a good one night stay will come back for sure!
2026-08-02 • via Nuitee
A
Anwar ul Haq • solo_traveller • pk
7
2026-07-25 • via Nuitee
N
Nawaz • solo_traveller • pk
8
2026-07-23 • via Nuitee
J
Jodiyawala • solo_traveller • pk
3
2026-07-23 • via Nuitee
B
Binyameen • solo_traveller • pk
9
Pros:

Management

Cons:

Neat and clean

2026-07-22 • via Nuitee
G
Ghafoor • solo_traveller • us
8
2026-07-20 • via Nuitee
A
Ahtsham • solo_traveller • pk
9
2026-07-19 • via Nuitee
M
Mishal • solo_traveller • pk
6
2026-07-17 • via Nuitee
N
Nida • couple • pk
10
2026-07-16 • via Nuitee
H
Hamid • solo_traveller • gb
10
Pros:

Beautiful decor and service

2026-07-11 • via Nuitee
S
Sohaib • couple • pk
9
2026-07-11 • via Nuitee
H
Hassan • solo_traveller • us
4
Avoid Staying Here
Pros:

Building is beautiful and very well kept. Location is good.

Cons:

The behavior of staff is exceptionally poor. Breakfast staff started arguing with me for complaining to the supervisor regarding his slow service. Also, they treat the locals as is they are not worthy of staying in the hotel. Their priority is to serve the Caucasians. This colonial behavior is prevalent in few other hotels as well. So I am used to it. Breakfast they serve is comparable to a bed and breakfast mote.

2026-07-09 • via Nuitee
K
Kainat • family_with_children • be
10
Extra ordinary
Pros:

Everything was expectional. Hi tea time with muscial environment was amazing. Reception staff was very cooperative. The view and area was great. Dining staff was very nice and there were variety of cuisines.

2026-07-08 • via Nuitee
M
Maria • solo_traveller • pk
9
2026-07-05 • via Nuitee
S
Syed Ameer Shah • couple • fr
6
2026-07-05 • via Nuitee
F
Fezan Kapur • solo_traveller • pk
7
2026-07-03 • via Nuitee