Putera Puteri Residence

Hotels
7.4 (543 reviews)
190 Sussex Gardens , London , gb

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Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Luggage storage
Non-smoking throughout
Sanitized tableware & silverware
Physical distancing in dining areas
Free wired internet
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good value for money
Cons:
Cleanliness issues
Small room size
No elevator

Categories

Cleanliness
6.24
Several reviews mention cleanliness issues and average standards.
Service
8.21
Friendly staff mentioned across multiple reviews, providing helpful service.
Location
8.75
Consistently highlighted as a strong point, with a perfect location near Paddington.
Room Quality
6.7
Mixed reviews; some found rooms small and cleanliness lacking.
Amenities
7.23
Basic amenities provided, but no outstanding features mentioned.
Value for Money
7.69
Good value noted in several reviews, especially considering location.
Food and Beverage
7.14
No specific mentions about food and beverage options.
Overall Experience
7.21
Decent overall experience with several positive remarks despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 00:55

Property Description

Prime Location in London
Modern Amenities
Delicious Dining Options

Book now to experience the best of London at Putera Puteri Residence.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.4
Based on 543 reviews
Cleanliness: 6.24
Service: 8.21
Location: 8.75
Room Quality: 6.7
Amenities: 7.23
Value for Money: 7.69
Food and Beverage: 7.14
Overall Experience: 7.21
C
Cristina • solo_traveller • es
10
Maravillosa ubicación
Pros:

Dado que iba a pillar un tren desde la estación de Paddigton, la ubicación me pareció excelente. Del centro está apartado, pero bien conectado con el transporte público, por lo que pudimos aprovechar sin ningún problema el viaje y visitar el centro durante unas horas. Mientras, dejamos las maletas en el hotel, aprovechando el servicio que ofrecen para guardarlas.
Eso sí, la habitación es algo pequeña. Si tienes planeado usarla solo para dormir, perfecto. Si vas a estar varios días en Londres y alguno quieres quedarte en la habitación a descansar... Pues en una pequeña habitación.

2026-05-28 • via Nuitee
K
Karademir • solo_traveller • tr
5
Merkezi konum, kısa seyahatler için iyi
Pros:

Konum kesinlikle çok güzeldi. Merkezi olmasına rağmen sakin bir noktada, tek başıma seyahat etmeme rağmen oldukça güvende hissettim. Çalışanlar sorularıma ve isteklerime güzel bir şekilde dönüş yaptılar.

Cons:

Oda küçüktü, hareket alanı yoktu. Çok eşyanız yoksa ve sadece uyumak için kullanılacaksa sıkıntı olacağını düşünmüyorum. Bina eski, cam yalıtımı güçlü değil. Yan binadaki otelin balkonunda içilen sigaranın kokusu direkt odama giriyordu. Benim için en büyük sıkıntı odada usb şarj girişinin olmamasıydı

2026-05-25 • via Nuitee
J
Julia • solo_traveller • gb
9
Clean, convenient for Paddington Station. Good value
Pros:

Didn't have breakfast

Cons:

I would like to have more drinks available in the rooms. EG: more tea bags. Coffee milk etc.
More TV channels

2026-05-20 • via Nuitee
B
BÜŞRA • solo_traveller • tr
3
Sadece konumu güzeldi odalar pis ve soğuktu
Pros:

Tesisin konumu güzeldi

Cons:

Oda oldukça kirliydi, ve Londra hava şartlarına göre oda çok soğuktu klima sadece soğuk havalandırması açıktı odaya ısıtıcı konulmuş ama çalışmıyordu.Girişte kartlarımızı kendimiz alıyoruz fakat yaklaşık yarım saat uğraştım kilit kutusnu açmak için aynı zamanda gece uyurken kapımı birisi açtı güvenli gelmedi

2026-05-19 • via Nuitee
T
Thowfeek • solo_traveller • ch
7
Ok stay near Paddington Station
Pros:

Very close to Paddington Station. The room is a bit small but adequate and clean. The reception is available only until 4 p.m., so you cannot leave your bags after that time; however, there are nearby shops that offer storage for around £5.
Check-in is at 2 p.m. I arrived around 1:15 p.m., and although the room wasn’t ready, there was a small waiting area that was comfortable.

Cons:

The Wi-Fi here is terrible the worst I’ve experienced. I raised this with the receptionist, who provided another network, but that’s just as bad.
Luckily, I wasn’t in the room much during the day, but this is definitely something hotel needs to address. The connection keeps dropping, is extremely slow, and is completely unreliable.

2026-05-16 • via Nuitee
S
Sinisa • solo_traveller • hr
8
2026-05-14 • via Nuitee
E
Esther • solo_traveller • it
8
Pros:

La posizione era ottimo, 3min da Paddingtonstazion.
In un attimo si è al Hydepark.

Cons:

La camera era piccola, ma per una o due notti piú che sufficiente .

2026-05-13 • via Nuitee
Y
yongjuan • family_with_children • cn
6
2026-05-13 • via Nuitee
B
Brent • solo_traveller • gb
8
2026-05-06 • via Nuitee
P
Patrick • solo_traveller • fr
8
2026-05-02 • via Nuitee
J
Jayne • solo_traveller • gb
8
Happy Budget Hotel Stay and Good Transport Location
Pros:

Zone 1 Budget Hotel in a great location for both Paddington Tube and walking to Bus Stops that get you to British Museum, West End and Victoria. Bathroom and Shower was a great size and room was quiet. Plenty of pubs and eateries around and about.

Cons:

Reception is not 24 Hours.

2026-05-01 • via Nuitee
D
Dan • solo_traveller • gb
7
Good option - will stay again if price is competitive
Pros:

Location and value for money

2026-05-01 • via Nuitee
C
Christophe • solo_traveller • fr
10
Great stay ! (only on night)
Pros:

The residence was perfectly situated near Hyde Park in the center of London. I did not have any breakfast so I cannot say anything about it. The room was very large and the bed very comfortable. I recommend this place.

2026-05-01 • via Nuitee
T
Thomas • solo_traveller • at
6
Super Lage, könnte aber sauberer sein
Pros:

Super Lage, unmittelbar neben Paddington Station

Cons:

Hätte sauberer sein können. Wenig Klopapier, wird nicht aufgefüllt, weil keine tägliche Reinigung. Die Rezeption ist nicht rund um die Uhr besetzt.
Kein Lift. Nur ein Handtuch, wird auch nicht jeden Tag gewechselt.

2026-05-01 • via Nuitee
M
Marie-éva • solo_traveller • fr
8
2026-04-28 • via Nuitee
B
Bernardo • couple • at
8
Good budget option
Cons:

No elevator and we were on the last (forth floor)

2026-04-25 • via Nuitee
C
Carol • couple • ec
7
Estuvo bien, ubicación y lugar. Pero si complica un poco tener q subir 4 pisos cuando llegas de caminar todo el día haci
Pros:

La ubicación, perfecta

Cons:

Llegar cansada cada día y tener q subir 4 pisos

2026-04-23 • via Nuitee
M
matteo • couple • it
4
Leggemente sotto le aspettative
Pros:

Posizione

Cons:

Dimensioni

2026-04-22 • via Nuitee
M
Maria • couple • es
4
Bien para una estancia corta
Pros:

Bastante céntrico

Cons:

La puerta de la entrada al edificio. No se abre con facilidad, tanto que la segunda noche llegamos y alguien la había roto y no pudimos acceder por esa entrada. Dormimos toda la noche con la puerta abierta. La persona de recepción nos indicó que se quedaría vigilando por la noche, aún así, no dormimos seguras.

2026-04-13 • via Nuitee
M
Milena • solo_traveller • gb
7
2026-04-12 • via Nuitee