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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Family rooms
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BBQ facilities
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Airport shuttle
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Safety deposit box
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Car hire
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Dry cleaning
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Breakfast in the room
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Packed lunches
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Currency exchange
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Valet parking
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Private parking
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Daily housekeeping
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Accessible parking
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Street parking
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Airport shuttle (additional charge)
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Shuttle service (additional charge)
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Concierge service
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Special diet menus - on request
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Grocery deliveries
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Wheelchair accessible
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Kid meals
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ATM/cash machine on site
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Lockers
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Picnic area
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Airport drop off
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Airport pick up
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Coffee Shop on site
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Fruits
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Walking tours
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Key card access
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Tour/class on local culture
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Movie nights
Review Highlights
Categories
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Property Description
Luxurious Accommodation
Hotel Excelsior Karachi, located in the heart of Saddar Town, offers elegant 4-star accommodation with modern amenities. Guests can enjoy air-conditioned rooms equipped with all essentials for a comfortable stay, including a flat-screen TV and a private bathroom.
Delicious Dining Options
Indulge in a culinary journey at the on-site restaurant serving delectable Chinese cuisine. Whether you crave authentic flavors or international dishes, the dining experience at Hotel Excelsior Karachi is sure to delight your taste buds.
Convenient Services
With free WiFi, 24-hour room service, and a dedicated front desk, guests can expect top-notch service throughout their stay. Additionally, the hotel offers free private parking and a paid airport shuttle for hassle-free transportation.
Experience luxury and convenience at Hotel Excelsior Karachi - book your stay now for a memorable experience.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Location
Guest Reviews
Clean
We checked in. Unpacked stuff. Left our valuable in the open and left for lunch. When we came back there was a basket of fruits put on the coffee table that wasn't there before. We were shocked to realize that someone entered our room while we were away. We asked the reception and they said that our staff can enter the rooms after koncking three times and if nobody asnwers. This is a blatant violation of privacy as somebody might be sleeping, using toilet, enjoying music on their headphones or doing something else and may not realize at all that somebody knocked on the door. We told the reception strictly that nobody is allowed to enter our room unless we tell them to. They said ok. They next day samething happened. We complained again and they provided the same answer that it's their policy. The problem is that bookings.com doesn't state such policy and neither does the paper that the hotel asked us to sign on when checking in. So they are making the policies out of thin air about the things that suit them. This is a horrible experience for me. I have also lodged a complaint on booking.com customer service and no response received in more than 24 hours.
And I am not the only one with this complaint. I've seen google reviews of people complaining about the same issue. I would escalate this issue even further than just leaving this review here.
Yes it was good service and I liked the stay . I liked their breakfast and service .
Everything was good .
Clean and safe hotel, great staff.
Good
Service for food could be a quicker. But it was still good
ممتاز
لا شي
Location was great. Room size was decent. Mattress was very comfortable. Every staff member was welcoming and tried to accommodate all my requests. Manager on duty, Muhammad Iqbal was especially kind and made the check-in process hassle-free.
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