Hotel Excelsior Karachi

Hotels
7.9 (1181 reviews)
Sarwar Shaheed Road , Karachi , pk

Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
BBQ facilities
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cleanliness acknowledged
Cons:
Unclean linens
Breakfast variety
Check-in delays

Categories

Cleanliness
7.23
Mixed sentiment; some complaints about unclean towels and bedsheets.
Service
8.7
Generally positive remarks on friendly and helpful staff.
Location
8.74
Positive feedback regarding its central location.
Room Quality
7.69
Room size issues noted; some comments on cleanliness.
Amenities
7.72
Lack of complimentary late check-out mentioned but some amenities were adequate.
Value for Money
8.18
Overall regarded as decent value despite some complaints.
Food and Beverage
6.73
Negative feedback on breakfast quality and variety.
Overall Experience
8.2
Mentioned as a decent place with some caveats.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 07:46

Property Description

Luxurious Accommodation
Hotel Excelsior Karachi, located in the heart of Saddar Town, offers elegant 4-star accommodation with modern amenities. Guests can enjoy air-conditioned rooms equipped with all essentials for a comfortable stay, including a flat-screen TV and a private bathroom.

Delicious Dining Options
Indulge in a culinary journey at the on-site restaurant serving delectable Chinese cuisine. Whether you crave authentic flavors or international dishes, the dining experience at Hotel Excelsior Karachi is sure to delight your taste buds.

Convenient Services
With free WiFi, 24-hour room service, and a dedicated front desk, guests can expect top-notch service throughout their stay. Additionally, the hotel offers free private parking and a paid airport shuttle for hassle-free transportation.

Experience luxury and convenience at Hotel Excelsior Karachi - book your stay now for a memorable experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 02:00 PM

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible at a location nearby (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 17 years old stay for PKR 1,500 per person per night when using an existing bed.
    People no matter the age stay for PKR 2,200 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 1181 reviews
Cleanliness: 7.23
Service: 8.7
Location: 8.74
Room Quality: 7.69
Amenities: 7.72
Value for Money: 8.18
Food and Beverage: 6.73
Overall Experience: 8.2
V
Vadim solo_traveller ru
10
Pros:

Номер, персонал, завтраки. Все хорошо. Через дорогу большой Mall Center. P

Cons:

Wifi хоть и работает, но с ним не все открыть.

2026-05-30 via Nuitee
M
Malik solo_traveller gb
10
Will stay again if needed insha ALLAH
Pros:

Very polite and helpful staff including cleaning service

Cons:

Location, though in the centre of the shopping area but surrounding residential area is very inhigenicg and messy

2026-05-30 via Nuitee
O
Oh solo_traveller sg
7
Pros:

Front Office staff were very pleasant & polite.

Cons:

Too many stairs and not accessible for the elderly and handicap guests, This is very common in Pakistan which do not cater to the elderly and handicap guests 🙄.

2026-05-26 via Nuitee
F
Farooq solo_traveller pk
7
Pros:

Location

Cons:

Restaurant & Breakfast

2026-05-26 via Nuitee
A
Abid Bukhari solo_traveller pk
7
Not a good vale for money
Pros:

Location was okay. But the coffee machine was out of order. Tea was stale. Bakery was stale. Staff indifferent.

2026-05-25 via Nuitee
S
Saad khan solo_traveller pk
9
2026-05-23 via Nuitee
N
navi solo_traveller pk
8
Pros:

Complains are welcomed and steps arw taken to improve and overcome grudges of customers.

Cons:

Still are of improvement is when somebody orders somethig from outside, staff refuses to get and deliver it to the room... this must be taken into conssideration as customer is paying for services.

2026-05-21 via Nuitee
N
navi solo_traveller pk
7
Staff must be given some more proper training to deal with customers.
Pros:

I liked everything in the hotel..

Cons:

Check in and check out time... and guest allowance

2026-05-19 via Nuitee
M
Muhammad Faisal Ali solo_traveller pk
10
Pros:

Cleanliness,Staff, Ambience

Cons:

Toiletries

2026-05-14 via Nuitee
A
Atikah solo_traveller fr
10
2026-05-14 via Nuitee
A
Arshad couple gb
6
2026-05-13 via Nuitee
A
Ahmed solo_traveller pk
10
2026-05-13 via Nuitee
M
Muhammad Arslan solo_traveller pk
10
Pros:

Everything from location to staff to cleanliness to quality of food was excellent.

Cons:

Nothing to dislike

2026-05-12 via Nuitee
F
Farooq Hussain Mughal solo_traveller pk
8
Pros:

Overall very good

Cons:

They can improve the breakfast...

2026-05-12 via Nuitee
A
Atabak solo_traveller ca
10
2026-05-12 via Nuitee
A
Atabak solo_traveller ca
10
2026-05-12 via Nuitee
W
Waqas Ahmed solo_traveller my
8
2026-05-11 via Nuitee
W
Waqas Ahmed solo_traveller my
8
2026-05-10 via Nuitee
W
Waqas Ahmed solo_traveller my
8
2026-05-09 via Nuitee
N
navi solo_traveller pk
10
2026-05-07 via Nuitee