Hotel Excelsior Karachi

Hotels
7.9 (1323 reviews)
Sarwar Shaheed Road , Karachi , PK

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cleanliness acknowledged
Cons:
Unclean linens
Breakfast variety
Check-in delays

Categories

Cleanliness
7.23
Mixed sentiment; some complaints about unclean towels and bedsheets.
Service
8.7
Generally positive remarks on friendly and helpful staff.
Location
8.74
Positive feedback regarding its central location.
Room Quality
7.69
Room size issues noted; some comments on cleanliness.
Amenities
7.72
Lack of complimentary late check-out mentioned but some amenities were adequate.
Value for Money
8.18
Overall regarded as decent value despite some complaints.
Food and Beverage
6.73
Negative feedback on breakfast quality and variety.
Overall Experience
8.2
Mentioned as a decent place with some caveats.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 07:46

Property Description

Luxurious Accommodation
Hotel Excelsior Karachi, located in the heart of Saddar Town, offers elegant 4-star accommodation with modern amenities. Guests can enjoy air-conditioned rooms equipped with all essentials for a comfortable stay, including a flat-screen TV and a private bathroom.

Delicious Dining Options
Indulge in a culinary journey at the on-site restaurant serving delectable Chinese cuisine. Whether you crave authentic flavors or international dishes, the dining experience at Hotel Excelsior Karachi is sure to delight your taste buds.

Convenient Services
With free WiFi, 24-hour room service, and a dedicated front desk, guests can expect top-notch service throughout their stay. Additionally, the hotel offers free private parking and a paid airport shuttle for hassle-free transportation.

Experience luxury and convenience at Hotel Excelsior Karachi - book your stay now for a memorable experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM

Location

Guest Reviews

7.9
Based on 1323 reviews
Cleanliness: 7.23
Service: 8.7
Location: 8.74
Room Quality: 7.69
Amenities: 7.72
Value for Money: 8.18
Food and Beverage: 6.73
Overall Experience: 8.2
R
Rovshan • solo_traveller • az
9
2026-09-18 • via Nuitee
M
Muhammad • couple • pk
5
2026-09-15 • via Nuitee
A
Anwar Rana • solo_traveller • sa
10
Pros:

Location

Cons:

They provide twin bed instead of king bed

2026-09-12 • via Nuitee
A
Ali • couple • pk
9
2026-09-10 • via Nuitee
A
Ali • solo_traveller • pk
8
Pros:

.

Cons:

..

2026-09-08 • via Nuitee
H
Hameed • extended_group • pk
8
Pros:

Limited options

Cons:

increase options

2026-09-01 • via Nuitee
S
SAIF ALI • solo_traveller • pk
7
2026-08-31 • via Nuitee
F
Faizan • family_with_children • nl
1
Horrible
Pros:

Clean

Cons:

We checked in. Unpacked stuff. Left our valuable in the open and left for lunch. When we came back there was a basket of fruits put on the coffee table that wasn't there before. We were shocked to realize that someone entered our room while we were away. We asked the reception and they said that our staff can enter the rooms after koncking three times and if nobody asnwers. This is a blatant violation of privacy as somebody might be sleeping, using toilet, enjoying music on their headphones or doing something else and may not realize at all that somebody knocked on the door. We told the reception strictly that nobody is allowed to enter our room unless we tell them to. They said ok. They next day samething happened. We complained again and they provided the same answer that it's their policy. The problem is that bookings.com doesn't state such policy and neither does the paper that the hotel asked us to sign on when checking in. So they are making the policies out of thin air about the things that suit them. This is a horrible experience for me. I have also lodged a complaint on booking.com customer service and no response received in more than 24 hours.

And I am not the only one with this complaint. I've seen google reviews of people complaining about the same issue. I would escalate this issue even further than just leaving this review here.

2026-08-25 • via Nuitee
M
Muhammad • solo_traveller • sa
8
2026-08-24 • via Nuitee
M
Mohsin • solo_traveller • pk
10
Pros:

Yes it was good service and I liked the stay . I liked their breakfast and service .

Cons:

Everything was good .

2026-08-22 • via Nuitee
A
Aadil Moosa • solo_traveller • za
10
2026-08-20 • via Nuitee
S
Shaleen • family_with_children • ca
10
Pros:

Clean and safe hotel, great staff.

2026-08-17 • via Nuitee
M
mumtaz • couple • gb
6
2026-08-14 • via Nuitee
F
Farzana • solo_traveller • gb
8
Good place to stay
Pros:

Good

Cons:

Service for food could be a quicker. But it was still good

2026-08-12 • via Nuitee
A
Amir • solo_traveller • pk
9
2026-08-12 • via Nuitee
F
Farooq Hussain • solo_traveller • pk
4
2026-08-10 • via Nuitee
Z
Zaid • solo_traveller • pk
10
2026-08-06 • via Nuitee
A
Ali Haroom • solo_traveller • pk
8
2026-08-06 • via Nuitee
M
Mufaddal • couple • pk
9
2026-08-05 • via Nuitee
A
ali • couple • qa
9
Pros:

ممتاز

Cons:

لا شي

2026-07-24 • via Nuitee