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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Family rooms
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Garden
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Airport shuttle
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Safety deposit box
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Bar
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Car hire
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Dry cleaning
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Breakfast in the room
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Packed lunches
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Non-smoking throughout
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Private parking
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Airport shuttle (additional charge)
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Shared lounge/TV area
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Shuttle service (additional charge)
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Special diet menus - on request
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Wheelchair accessible
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Kid meals
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Snack bar
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ATM/cash machine on site
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Lockers
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Toilet with grab rails
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Lower bathroom sink
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Emergency cord in bathroom
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Outdoor furniture
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Wine/champagne
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Fruits
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Key card access
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Mobile app for room service
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Temporary art galleries
Review Highlights
Categories
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Property Description
Luxurious Accommodation
Experience the ultimate comfort at our 4-star hotel next to London Heathrow Airport. Relax in our air-conditioned rooms featuring Sheraton Sleep Experience Beds and modern amenities like Smart TVs, complimentary tea/coffee facilities, and laptop safes.
Dining Excellence
Indulge in a culinary journey at Cast Iron Bar & Grill, offering a delectable selection of Great British dishes. From mouth-watering steaks to energizing salads, savor the best of seasonal flavors during your stay.
Convenient Facilities
Stay productive with access to our Club Lounge for exclusive services, utilize the 24-hour fitness center, and benefit from our concierge service. Plus, enjoy the ease of checking in for flights and printing boarding passes right at the hotel.
Experience luxury and convenience at Sheraton Heathrow Hotel - book your stay now!
• Our Full English breakfast is served in the Cast Iron Bar & Grill located on the ground floor, Full English Breakfast is included in the Club Room reservations.
• The hotel Pet Policy allows maximum of 1 pet in our dedicated rooms for an additional £25 cleaning fee. We do not allow pets allowed in Suites.
• The Hotel Hoppa Bus service operates between Terminals 2, 3 and 5 at the hotel. Tickets can be purchased from bus driver or the self-service machines from inside the terminal buildings.
The credit card used at time of booking must be valid for the entire stay. Please present the credit card used to make your reservation upon check in at the hotel. Please note that in the event that you cannot produce the same credit card the hotel reserve the right to ask for an alternative method of payment.
• Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged.
• If you are booking on behalf of someone else, you must contact the hotel directly, using the contact details on your booking confirmation, to arrange for third-party billing.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Pets
Pets are allowed. Charges may be applicable.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
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Parking
Private parking is possible on site (reservation is not needed) and costs GBP 15 per day.
Location
Guest Reviews
Clean and spacious room.
The property was not really near Heathrow and required a taxi as the only method of transport. This was unclear on booking
Clean room, very close to Heathrow Terminal 5, and checkout time of Noon allowed for a lot of flexibility
Spacious room, air con, comfortable beds, 2 chairs, bottled water
Very comfortable rooms. Great restaurants to eat at within the complex with great food.
Lamp shades were stained.
Sehr nah gelegen am Flughafen.
Sehr alt, sehr Runtergekommen, Ich war froh nur eine Nacht hier hab verbringen müssen
Spacious room good quality bedding, fridge in room. Most staff were polite and helpful
One staff member was a bit rude. Room needs a bit of tlc, didn’t see signage about free 20 min drop off.
Easy location to T5 - a few minutes drop off
Large room
Lovely bar and lounge area
Comfy bed and pillows
Staff professional
Large screen TV in bar area
Shuttle bus
Nothing really
Shuttle bus being chargeable was a surprise (£7)
comfy quiet room
Great steak restaurant
dark communal areas
Location to Terminal 5. The meal we had to eat was very good
Not really much choice of places to have just a coffee
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