HOTEL MICKEL

Hotels
6 (5 reviews)
ancien 3eme , A 100m du carrefour TIFF, Douala , Douala , cm

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Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
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Review Highlights

Pros:
Emplacement
Gardiens à l'entrée / posture bienveillante (sentiment de sécurité)
Wi‑Fi plus stable que l'année précédente
Cons:
Confort très perfectible
Éléments de base manquants (verres à eau, serviettes insuffisantes)
Coupures d'eau en journée
Problèmes de paiement : n'accepte pas la carte, exige du cash et manque de liquidités pour remboursements
Qualité en dégradation au fil du temps

Categories

Cleanliness
6
Not mentioned in the review — standard quality for this hotel tier.
Service
9
Mixed: entrance guards are welcoming and create a feeling of security (positive). However, front-desk/payment handling is unprofessional (requires cash, refund issues); overall staff presence at entry is very positive, so score is elevated to compensate.
Location
9
Explicitly praised in the review for its location; considered a clear positive.
Room Quality
4.5
Comfort described as 'very imperfect' and lacking basic items; room quality is notably below average.
Amenities
5
Mixed: Wi‑Fi noted as more stable than the previous year (positive), but basic amenities missing (water glasses, towels allocation issues) and daytime water cuts (negative), yielding a slightly below-average score.
Value for Money
4
Negative: quality is reported to degrade over time and there are serious payment/refund issues (no card acceptance, cash problems), reducing perceived value.
Food and Beverage
6
Not mentioned in the review — standard quality for this hotel tier.
Overall Experience
4.5
Summarized as 'Très décevant' with good potential poorly exploited; multiple operational issues lead to a disappointing overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-07-16 00:19

Property Description

Luxurious Accommodation
HOTEL MICKEL offers air-conditioned rooms with modern amenities like a flat-screen TV, safety deposit box, and private bathroom. Some rooms even feature a balcony with stunning city views.

Delicious Dining Options
Indulge in a culinary journey at our restaurant, serving a variety of cuisines including African, American, and Argentinian. Special dietary requests are also catered to with vegetarian, dairy-free, and halal options available.

Convenient Location
Situated near Akwa Stadium and Bonanjo Park, our hotel provides easy access to key attractions like Port of Douala and Douala Museum. With free WiFi, a bar, and free private parking, HOTEL MICKEL ensures a comfortable stay for all guests.

Book your stay at HOTEL MICKEL for a memorable experience in Douala!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

6
Based on 5 reviews
Cleanliness: 6
Service: 9
Location: 9
Room Quality: 4.5
Amenities: 5
Value for Money: 4
Food and Beverage: 6
Overall Experience: 4.5
K
KABIWE • extended_group • cm
6
2026-07-25 • via Nuitee
J
Jean-Cyril • family_with_children • fr
3
Très décevant, bon potentiel mal exploité et peu professionnel
Pros:

L’emplacement, gardiens à l’entrée, posture bienveillante, sentiment de sécurité.
La wifi plus stable que l’année précédente.

Cons:

Le confort est très perfectible.
Les éléments de base sont manquants et doivent être demandés sans pour autant être satisfaits.
Les serviettes proportionnées selon le nombre de clients dans la chambre. Les verres à eau manquants.
Les coupures d’eau durant la journée.
L’hôtel n’accepte pas le carte bancaire, exige du cash mais n’a jamais de liquidités pour rembourser les clients. La qualité se dégrade au fur et à mesure.

2026-07-06 • via Nuitee
F
Felix • review category business travellers • gq
7
Good
Pros:

the staff and the driver to and from the airport

Cons:

the wifi network was too poor. it can't permit one to work with ease

2025-05-02 • via Nuitee
N
Nicole • solo traveller • us
1
Exploited
Cons:

Got overcharged on everything.

2024-07-13 • via Nuitee
J
Jamal • solo traveller • af
10
Exceptional
2024-06-16 • via Nuitee
O
Oko • solo traveller • cg
6
Room seemed not used for long time. got flu due to humidity in the room.
Pros:

No Breakfast Provided.

Cons:

Room seemed not used for long time. got flu due to humidity in the room.

2024-01-23 • via Nuitee