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Facilities
Property facilities
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WiFi available
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Free WiFi
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Restaurant
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Room service
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Heating
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Terrace
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Family rooms
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Airport shuttle
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Sauna
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Dry cleaning
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Breakfast in the room
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Massage services
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Packed lunches
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Spa/wellness center
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Hammam
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Non-smoking throughout
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Sun terrace
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Daily housekeeping
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Designated smoking area
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Airport shuttle (additional charge)
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Shared lounge/TV area
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Shuttle service (additional charge)
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Concierge service
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Grocery deliveries
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Wheelchair accessible
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Lockers
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Kid-friendly buffet
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Public Bath
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Hot spring bath
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Wine/champagne
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Airport drop off
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Airport pick up
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Coffee Shop on site
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Spa/wellness center services
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Steam room
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Beauty Services
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
Review Highlights
Categories
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Property Description
Luxurious Accommodation
Hotel Venera, located just 350 metres from the Grand Bazaar, offers soundproof rooms with modern amenities like flat-screen TVs and work desks. Enjoy a comfortable stay with a private bathroom in every room.
Gourmet Dining with a View
Indulge in a culinary journey at the Panoramic Restaurant on the top floor, serving a variety of dishes while overlooking the Old City and Bosphorus. From steaks to seafood, the restaurant offers a diverse menu for every palate.
Wellness and Convenience
Experience ultimate relaxation at the wellness centre featuring a sauna, Turkish bath, and massage services. With a swimming pool and a 24-hour reception, Hotel Venera ensures a convenient and rejuvenating stay for all guests.
Book your stay at Hotel Venera for a memorable experience in Istanbul!
A deposit may be required at the property.
Property Policies
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Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in all areas and is free of charge.
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Parking
No parking available.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 5 years old stay for free when using an available cot.
People 6 years old and over stay for € 40 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Konum ve çalışanlar iyidi
Sıcak havada dolap çalışmıyordu,çalışıyor görünse de faydasızdı .
Nous avons pu profiter des chambres en dernier étage avec vue sur la mer. Les chambres raisonnablement spacieuses. Nettoyages des chambres flexibles et discrètes. Personnel agréable et professionnel. Libre accès à une petite piscine avec bain turque etc.
Par rapport à nos besoins … d'une visite en ville: RIEN de négatif !
The only positive aspects were the good housekeeping service and the small but cozy spa.
The problems started before we even arrived. We sent two separate requests asking for an airport transfer, but neither of them received any response.
The room we were given had no working Wi-Fi. The staff tried to move us to a smaller room, but the Wi-Fi wasn’t working there either. During our entire five-day stay, the problem was never fixed. The reception’s solution was simply to use the internet in the hallway outside the room, which is unacceptable for any modern hotel.
There was also a problem with the bathroom sink, as the water would not drain properly. We reported it to the reception, but nothing was done, and the staff showed little interest in resolving the issue.
Another unpleasant experience was with the taxi arranged by the reception. We were quoted one price at the front desk, but the driver demanded a higher fare, putting us in a very uncomfortable situation.
The location was also not what we expected. The surrounding area is dominated by small wholesale and retail market stalls rather than cafés, restaurants, or attractive streets. It feels more like being next to a large open-air market than in a typical tourist area.
Overall, I am very disappointed with this hotel. It does not meet the standards I would expect from a four-star property. Because of the poor service, lack of responsiveness, and unresolved maintenance issues, I do not think I will stay here again, nor would I recommend it to other travelers.
Transfer z lotniska, śniadanie, miła obsługa, czysty pokój, woda w butelkach dostarczana codziennie
Trzeszczące łóżko, brak mapy turystycznej w recepcji (nawet za drobną opłatą było by oki)
Nagyon jó helyen van a hotel, jól megközelíthető minden nevezetesség az európai oldalon, éttermek, boltok, üzletek. A személyzet kedves, minden nap tiszta törölközőt kaptunk, takarítást.
A klíma és az ágy elhelyezkedése nem volt megfelelő, mivel a klíma hőmérsékletét nem.lehet állítani, csak be- és kikapcsolni és pont az ágyra fúj.
A reggeli sajnos nagyon gyenge
A reggeli sajnos egyre gyengébb!
Location and clean
Breakfast was horrable, found many times that the food was frgmanting and spoiling , Mortadella and chease
Le petit déjeuner est très moyen
Les fruits proposés aucun goût
Rien
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