Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Restaurant
Room service
Heating
Family rooms
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location and amenities
Cons:
Parking fee not clearly stated
Few minor issues with service timing

Categories

Cleanliness
8.46
The room was very clean and well presented.
Service
8.93
The staff were amazing and could not do enough for me.
Location
8.97
Location is excellent with plenty of nearby amenities.
Room Quality
8.42
Lovely room with comfortable amenities.
Amenities
8.45
Room had everything needed for a stay including tea/coffee facilities.
Value for Money
7.91
Parking was an additional charge that should have been communicated.
Food and Beverage
8.46
Food was amazing, especially the breakfast options.
Overall Experience
8.43
A wonderful place to stay with minor hiccups.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:52

Property Description

Modern Comforts and Convenience

Express Check-in and Check-out: Enjoy a hassle-free arrival and departure experience at The Portland.

Dining and Socializing: Indulge in delicious meals at the on-site restaurant and unwind with a drink at the bar.

Cozy Rooms with Amenities: Relax in well-equipped rooms featuring flat-screen TVs, private bathrooms, and complimentary WiFi.

Experience a blend of comfort and convenience at The Portland - book your stay now for a memorable getaway!

Important information:

Breakfast on Saturdays/Sundays will be 15 pounds and the breakfast type can be - Continental and Full English.

All reservations require our guests to provide a valid form of identification at the point of check in.

All reservations require us to pre authorise a valid debit or credit card at the point of check in from a minimum of £100 which is released up check out after completing a room inspection.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.5
Based on 860 reviews
Cleanliness: 8.46
Service: 8.93
Location: 8.97
Room Quality: 8.42
Amenities: 8.45
Value for Money: 7.91
Food and Beverage: 8.46
Overall Experience: 8.43
D
David • solo_traveller • gb
10
Beautiful lodge to stay in.
Pros:

Beautiful room that we stayed in. Exceptionally clean and lovely decor. We ate in the restaurant and the food was delicious. Very friendly staff who made you feel really welcome. Would definitely stay again.

Cons:

No negative comments as everything was exceptional.

2026-09-15 • via Nuitee
I
Ian • extended_group • gb
10
Fantastic stay
2026-09-14 • via Nuitee
M
Marsh • couple • gb
10
2026-09-14 • via Nuitee
L
Leslie • couple • gb
8
2026-09-13 • via Nuitee
L
Lesley • couple • nz
8
Lovely staff made it an enjoyable stay. The bar meals were great with fab cocktails and live music too 😊
Pros:

Great location, clean, comfortable room and lovely staff.

Cons:

Option of twin beds would have been nice

2026-09-13 • via Nuitee
I
Ian • extended_group • gb
10
Pros:

Excellent rooms and very spacious. Staff very helpful setting up sofa beds for us so some of us had separate beds. Bathroom also spacious and shower excellent.

Cons:

Could t seem to get the TV working in one room

2026-09-13 • via Nuitee
A
Andrew • couple • gb
9
Cons:

Charge for parking

2026-09-06 • via Nuitee
M
moigsouth • solo_traveller • ie
8
Pros:

Nice room but lacking sockets..

Cons:

Car set on fire right outside our bedroom window..
Food in restaurant only average..

2026-09-06 • via Nuitee
A
Andrew • solo_traveller • gb
8
Pros:

Great welcome by the host and staff were very helpful.

Cons:

Bathroom was a little small

2026-09-06 • via Nuitee
B
Barlow • solo_traveller • gb
10
2026-09-05 • via Nuitee
G
Grace • solo_traveller • gb
10
Pros:

Bed was extremely comfortable and food was delicious

2026-09-03 • via Nuitee
V
Vicki • couple • gb
10
The staff made the stay great, Mac in particular was amazing, he made us feel at home and always made us feel welcome. W
Pros:

The place is lovely, we stayed in room 20 and it was beautiful.

Cons:

There was nothing to moan about at all.

2026-09-02 • via Nuitee
N
Nwosu • solo_traveller • gb
10
2026-09-01 • via Nuitee
D
Denise • solo_traveller • gb
8
Pros:

Big room and powerful shower. Fan was very handy as the room was really warm.

Cons:

Problems with the TV. It worked, but as soon as you turned the channel over, TV went to a black screen, so I had to turn the TV off on the wall and turn back on.

2026-08-31 • via Nuitee
L
Louise • couple • gb
8
2026-08-31 • via Nuitee
J
James • family_with_children • gb
8
2026-08-30 • via Nuitee
L
Lesley • solo_traveller • gb
6
Expensive for what was provided
Pros:

Quiet room

Cons:

Rubbish left in bedroom bin
Old saggy beds

2026-08-29 • via Nuitee
S
Sandra Jadge • solo_traveller • gb
7
Pros:

The staff.. the room.. the bed..the cleanliness

Cons:

There was a problem in the bathroom with the water toilet systen.3am the noise was horrendous and there wasn't anyone we could contact

2026-08-28 • via Nuitee
F
fiona • solo_traveller • gb
8
Pros:

The meal was great staff were nice.

Cons:

Room a bit dirty crumbs on sideboard dirty cup and scatter cushions . Paying for parking

2026-08-27 • via Nuitee
E
Ese • solo_traveller • gb
6
Pros:

Everything was ok

Cons:

Bed looks like it was old, wasn't flat

2026-08-26 • via Nuitee