Bournemouth Highcliff Marriott Hotel

Hotels
Marriott Hotels & Resorts
8.1 (3362 reviews)
St. Michaels Road, West Cliff , Bournemouth , gb

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Good location
Clean and comfortable rooms
Cons:
Bar area needs better upkeep
Breakfast service requires improvement

Categories

Cleanliness
7.98
Rooms are clean, but some areas, such as the bar, were not well maintained.
Service
8.45
Most staff were cheerful and helpful, although some inconsistent service noted at the bar.
Location
8.99
Location repeatedly described as excellent with beautiful sea views.
Room Quality
8.44
Rooms are spacious and comfortable with some mentions of bedding issues.
Amenities
7.47
Limited amenities due to short staffing, particularly in the bar area.
Value for Money
7.93
Good value for what is offered in terms of room and location.
Food and Beverage
7.48
Breakfast quality varied, with noted issues of overcrowding and lack of attentiveness.
Overall Experience
8.05
While there are some issues, overall a positive experience with a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 16:52

Property Description

Dramatic Seafront Location:
Highcliff Marriott Hotel boasts a stunning seafront location with a striking terrace overlooking Bournemouth Bay, offering guests breathtaking views of the sea.

Luxurious Accommodations:
Newly renovated rooms at Highcliff Marriott feature modern amenities such as air conditioning, a 49-inch LCD TV, and plush Marriott bedding, ensuring a comfortable stay for guests. The rooms also come equipped with tea and coffee making facilities.

Fine Dining and Amenities:
Guests can indulge in fine cuisine at the award-winning hotel restaurant or savor a traditional Dorset afternoon tea in the hotel bar. With free WiFi in all public areas and a gymnasium on-site, guests can enjoy a convenient and luxurious stay at Highcliff Marriott Hotel.

Experience seaside luxury at Highcliff Marriott Hotel - book your stay now for a memorable getaway by the sea.

Important information:

Limited parking is available on a first-come, first-served basis and costs GBP 15 per day. Blue badge holders can call the hotel to secure a space.

Seasonal Outdoor Pool and gym facilities are available on a pre-booked basis.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 12 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children up to and including 16 years old stay for £20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 3362 reviews
Cleanliness: 7.98
Service: 8.45
Location: 8.99
Room Quality: 8.44
Amenities: 7.47
Value for Money: 7.93
Food and Beverage: 7.48
Overall Experience: 8.05
B
BRIAN family_with_children gb
8
2026-07-04 via Nuitee
A
Alexandra solo_traveller at
10
2026-07-04 via Nuitee
J
Jonathan couple gb
9
2026-07-04 via Nuitee
S
Samantha couple gb
6
Nice but overpriced.
Pros:

The location was good, beachfront and close to town.

Cons:

Breakfast was quite limited for the size of the hotel I expected more. The drinks were basic and had to pay extra for speciality coffees. I could have gone abroad for the price and expected more.

2026-07-03 via Nuitee
A
Alex solo_traveller gb
9
2026-07-03 via Nuitee
M
Mehulkumar family_with_children gb
10
Pros:

awesome experience 🩵

2026-07-03 via Nuitee
K
ken couple gb
3
Had a big argument with the hotel staff about the booking
Pros:

Didn't have the breakfast. Paid for two breakfasts and was only offered one. Hotel claimed that l had only paid for one breakfast so I went elsewhere rather than pay again

Cons:

Booking dot com sent through booking for one person and one breakfast. I booked the hotel for my wedding anniversary. You can see below that booking.com knew the room was booked for a couple. Hotel staff wouldn't back down and told me that l had made the error. My only error was booking this hotel through booking.con

2026-07-03 via Nuitee
A
Antonio solo_traveller gb
1
2026-07-03 via Nuitee
N
Nikki couple gb
8
Comfortable central hotel
Pros:

The location was excellent, and easy to find. The room was a lovely size, well thought out and very comfortable. The bed was really comfortable, the shower was very good too. The tea and coffee facitly was also good.

Cons:

The receptionist was over offiicious, almost robotic, and took ages to check people in. There were lots of eyebrow raising and sighs of annoyance from everyone waiting to check in.
The basin was blocked and the toilet didn't flush very well.

2026-07-03 via Nuitee
A
Anitha family_with_children gb
8
2026-07-03 via Nuitee
P
Patrick couple ie
7
We still enjoyed it
Pros:

Room was smaller than expected

2026-07-02 via Nuitee
V
Vijayadharsan couple gb
3
2026-07-02 via Nuitee
D
Dawn solo_traveller gb
10
2026-07-02 via Nuitee
J
julian couple gb
8
Overall, a well run hotel with good staff, good food, and great views.
Pros:

The room and the restaurant were nice and clean, the views from the restaurant and the bar were good. The staff were professional and friendly in service. The food was all very good.

Cons:

We requested no feathers in our bedroom. All good, except that one pillow had feathers.

2026-07-02 via Nuitee
M
Manoj Kumar family_with_children gb
10
2026-07-01 via Nuitee
E
Eamonn family_with_children ie
3
I would not stay again
Pros:

Location excellent
We stayed in two different rooms.
Rooms in the main part of the hotel lovely. The rooms in the back section of the hotel have no soundproofing. The corridor is narrow and dark. You have a choice to go out the back door , across the car park to reception or use two lifts ,two lots of stairs and a corridor. ( this is to the 3rd floor. )

Cons:

The delph and furnishings in the restaurant for breakfast are tired and in need of updating. Facilities in our room was not as decribed on the booking form . No coffee machine or walk in shower.

2026-07-01 via Nuitee
J
James couple gb
10
2026-07-01 via Nuitee
D
Demet solo_traveller tr
2
disappointment
Pros:

Location

Cons:

It was a complete disappointment. Although the check-in time is very late (4.00 pm) – I had accepted to pay the additional charge and had planned my arrived there accordingly – they kept me waiting for exactly four hours. At 12.003, they deactivated my room access card. I experienced first-hand the comments in many reviews about members being treated preferentially.

2026-06-30 via Nuitee
J
Jess A solo_traveller gb
9
Pros:

The room, style comfort and location

Cons:

The price of breakfast and carparking

2026-06-30 via Nuitee
J
Jess A solo_traveller gb
9
Pros:

The room, gym times and pool times

Cons:

Price of breakfast and carparking3

2026-06-30 via Nuitee