Bournemouth Highcliff Marriott Hotel

Hotels
Marriott Hotels & Resorts
8.1 (3285 reviews)
St. Michaels Road, West Cliff , Bournemouth , gb

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Clean and comfortable rooms
Cons:
Bar area needs better upkeep
Breakfast service requires improvement

Categories

Cleanliness
7.98
Rooms are clean, but some areas, such as the bar, were not well maintained.
Service
8.45
Most staff were cheerful and helpful, although some inconsistent service noted at the bar.
Location
8.99
Location repeatedly described as excellent with beautiful sea views.
Room Quality
8.44
Rooms are spacious and comfortable with some mentions of bedding issues.
Amenities
7.47
Limited amenities due to short staffing, particularly in the bar area.
Value for Money
7.93
Good value for what is offered in terms of room and location.
Food and Beverage
7.48
Breakfast quality varied, with noted issues of overcrowding and lack of attentiveness.
Overall Experience
8.05
While there are some issues, overall a positive experience with a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 16:52

Property Description

Dramatic Seafront Location:
Highcliff Marriott Hotel boasts a stunning seafront location with a striking terrace overlooking Bournemouth Bay, offering guests breathtaking views of the sea.

Luxurious Accommodations:
Newly renovated rooms at Highcliff Marriott feature modern amenities such as air conditioning, a 49-inch LCD TV, and plush Marriott bedding, ensuring a comfortable stay for guests. The rooms also come equipped with tea and coffee making facilities.

Fine Dining and Amenities:
Guests can indulge in fine cuisine at the award-winning hotel restaurant or savor a traditional Dorset afternoon tea in the hotel bar. With free WiFi in all public areas and a gymnasium on-site, guests can enjoy a convenient and luxurious stay at Highcliff Marriott Hotel.

Experience seaside luxury at Highcliff Marriott Hotel - book your stay now for a memorable getaway by the sea.

Important information:

Limited parking is available on a first-come, first-served basis and costs GBP 15 per day. Blue badge holders can call the hotel to secure a space.

Seasonal Outdoor Pool and gym facilities are available on a pre-booked basis.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 12 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children up to and including 16 years old stay for £20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 3285 reviews
Cleanliness: 7.98
Service: 8.45
Location: 8.99
Room Quality: 8.44
Amenities: 7.47
Value for Money: 7.93
Food and Beverage: 7.48
Overall Experience: 8.05
T
Trevor couple gb
10
Was there for our Golden Wedding and were delighted with the hotel.
Pros:

Saff so helpful and polite. Located above the beach. Food excellent.

Cons:

Some of the decor needs some attention.

2026-06-13 via Nuitee
G
Gordon couple be
8
Enjoyed our stay and the negatives did not ruin our stay - but please sort out the parking!
Pros:

good staff, friendly and knowledgable. Raw bar meal was refunded. Comfortable room and good breakfast. Excellent location for getting out and about in Dorset and the New Forest.

Cons:

Customer lift not working for a week. View out of window onto flat roof - roof which needs cleaning. Had a bar meal which was raw, sent back and still raw (refunded). Parking - awful, not enough parking and very, very expensive. Parked on the road and got a parking fine, but there were no other options due to works on the cliff face.

2026-06-12 via Nuitee
D
David solo_traveller gb
6
Good hotel
Pros:

The hotel overlooks the ocean, and you can sit in the bar/cafe all day watching the waves if the weather isn't suitable for going outside. They had a live Jazz band in the adjacent hotel restaurant on our second night which was nice to listen to from the bar area. The rooms were well kept and the food was good. Food prices were quite8 reasonable. The bed was comfortable.

There are several restaurants and a convenience store within 5 minutes walk, as well as the beach.

Cons:

The air-conditioning did not work on our second night, which meant a very poor night's sleep. We woke at 3am, and had to hold the door open to get a draft into the very warm room.
We booked the hotel for our anniversary as we had heard that it had a lovely heated outdoor pool but unfortunately this was inaccessible for the duration of our stay despite reception advising us it would be open. This was the main allure we had for booking this hotel, unfortunately.

2026-06-12 via Nuitee
C
Can couple gb
7
2026-06-12 via Nuitee
F
Fiona solo_traveller gb
10
Pros:

Accessable parking was excellent. The accessable room right by the lift was great . The food was delicious. The staff were very friendly and helpful. We had a stress free holiday.

Cons:

Nothing not to like

2026-06-12 via Nuitee
E
Emma couple gb
9
2026-06-12 via Nuitee
R
Ron couple gb
7
Pleasant
Pros:

Pleasant staff

Cons:

Bad layout in bathroom

2026-06-11 via Nuitee
R
Rosser solo_traveller gb
7
2026-06-11 via Nuitee
C
christine solo_traveller gb
10
Very enjoyable as always
Pros:

Did not have breakfast.
Staff are so welcoming.
Always please to help.
Place is spotless.

Cons:

Had breakfast on another vist.
Very poor.

2026-06-11 via Nuitee
S
Suzanne couple gb
7
2026-06-11 via Nuitee
M
Matthew couple gb
1
Hotel fine, but do not use the parking
Pros:

It was ok not much to write home about

Cons:

Paid for parking and still got a parking fine, so now currently at £115 to park. I need to fight the parking park to stop the fine.

2026-06-11 via Nuitee
T
Thomas solo_traveller gb
7
2026-06-11 via Nuitee
A
Arkley solo_traveller gb
9
2026-06-10 via Nuitee
M
Magnus couple gb
8
2026-06-09 via Nuitee
W
Will couple gb
7
2026-06-09 via Nuitee
A
Arah couple gb
10
2026-06-08 via Nuitee
Y
Yogesh couple gb
9
2026-06-08 via Nuitee
M
Maria Ruxandra couple gb
10
2026-06-08 via Nuitee
J
Jimena Hilaria couple gb
9
2026-06-08 via Nuitee
E
Elke couple de
9
Pros:

Jätte mysig inredning, trevlig personal

Cons:

Cappuccino måste betalas vid frukost och var inte ens bra

2026-06-05 via Nuitee