Bournemouth Highcliff Marriott Hotel

Hotels
Marriott Hotels & Resorts
8.1 (3453 reviews)
St. Michaels Road, West Cliff , Bournemouth , gb

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Good location
Clean and comfortable rooms
Cons:
Bar area needs better upkeep
Breakfast service requires improvement

Categories

Cleanliness
7.98
Rooms are clean, but some areas, such as the bar, were not well maintained.
Service
8.45
Most staff were cheerful and helpful, although some inconsistent service noted at the bar.
Location
8.99
Location repeatedly described as excellent with beautiful sea views.
Room Quality
8.44
Rooms are spacious and comfortable with some mentions of bedding issues.
Amenities
7.47
Limited amenities due to short staffing, particularly in the bar area.
Value for Money
7.93
Good value for what is offered in terms of room and location.
Food and Beverage
7.48
Breakfast quality varied, with noted issues of overcrowding and lack of attentiveness.
Overall Experience
8.05
While there are some issues, overall a positive experience with a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 16:52

Property Description

Dramatic Seafront Location:
Highcliff Marriott Hotel boasts a stunning seafront location with a striking terrace overlooking Bournemouth Bay, offering guests breathtaking views of the sea.

Luxurious Accommodations:
Newly renovated rooms at Highcliff Marriott feature modern amenities such as air conditioning, a 49-inch LCD TV, and plush Marriott bedding, ensuring a comfortable stay for guests. The rooms also come equipped with tea and coffee making facilities.

Fine Dining and Amenities:
Guests can indulge in fine cuisine at the award-winning hotel restaurant or savor a traditional Dorset afternoon tea in the hotel bar. With free WiFi in all public areas and a gymnasium on-site, guests can enjoy a convenient and luxurious stay at Highcliff Marriott Hotel.

Experience seaside luxury at Highcliff Marriott Hotel - book your stay now for a memorable getaway by the sea.

Important information:

Limited parking is available on a first-come, first-served basis and costs GBP 15 per day. Blue badge holders can call the hotel to secure a space.

Seasonal Outdoor Pool and gym facilities are available on a pre-booked basis.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 12 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children up to and including 16 years old stay for £20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 3453 reviews
Cleanliness: 7.98
Service: 8.45
Location: 8.99
Room Quality: 8.44
Amenities: 7.47
Value for Money: 7.93
Food and Beverage: 7.48
Overall Experience: 8.05
C
Claire family_with_children gb
1
Awful
Cons:

We were put in an annex. It was very noisy with people above being up all night, wonder if this is where staff were. Everything was old. We won’t be returning.

2026-07-25 via Nuitee
R
ruud family_with_children nl
9
Pros:

Zwembad en locatie

2026-07-25 via Nuitee
P
Paul extended_group gb
8
2026-07-25 via Nuitee
C
Constantin Ciprian family_with_children gb
10
2026-07-24 via Nuitee
D
Dawn family_with_children gb
10
It was excellent the breakfast was nice good selection.
Pros:

I liked that it was so close to the beach.

Cons:

We had a family room I wished we had a door to separate the bedroom and front room where my teenage son was sleeping.Also thee should have been two bins in the room.

2026-07-24 via Nuitee
O
Oleg family_with_children es
9
2026-07-24 via Nuitee
J
Jane couple gb
8
Pros:

We stayed in one of the cottage rooms which was ideal for us travelling with our dog. Comfortable and spacious room, very clean.

Cons:

The air conditioning in the room was very noisy

2026-07-24 via Nuitee
D
Donna solo_traveller gb
4
Pros:

Location

Cons:

Additional charge for dog

2026-07-23 via Nuitee
R
Richard couple gb
9
Pros:

breakfast to expensive

2026-07-23 via Nuitee
M
Mehmet couple gb
7
2026-07-23 via Nuitee
J
Jaafar couple gb
10
2026-07-23 via Nuitee
A
allison family_with_children gb
7
For paying £250 a night not worth the money but overpriced for what you got and could not park on t.
Pros:

Loved the location, staff very friendly

Cons:

Restaurant food very bland , not impressed with the steak we had. Service very slow and overheard staff making comments about customers they were serving in the bar.

Seemed people were putting towels on sun lounges for half the day and always seemed to be the same people who managed to get the sun loungers.

2026-07-23 via Nuitee
L
Lauren couple gb
9
Pros:

The views were great, it was clean comfortable and stylish. Staff were friendly and the pool was great etc.

Cons:

There was damp on the carpet in the first room, but then we moved rooms. It would be good if there was a bit more parking space. Also if those who are checking out of the hotel could park or longer even after check out, because public car parks are quite expensive.

2026-07-23 via Nuitee
S
Sue couple gb
9
Relaxing luxury
Pros:

The view was amazing- we stayed in one of the suites on the third floor. We stayed at a busy time but still able to get a parking space at the hotel, although quite expensive (£15 per night). Air conditioning was a godsend!

Cons:

Expensive parking at £15 per night especially when we already paid nearly £400 per night! Feel this should be waived if you pay over a certain amount for a room

2026-07-22 via Nuitee
J
Jane family_with_children gb
8
Good location for beach- lift runs 7 days a week 10-5pm (shuts lunchtime off season)
Pros:

Lady running breakfast / dinner time, very friendly and accomadating. Breakfast fruit option very limited.

Cons:

Parking - very challenging, do believe the car park is not just limited to residents of the hotel only, travelling with older parents and parking not guaranteed, even if you pay (will be refunded) but not ideal

2026-07-22 via Nuitee
E
egbert couple nl
8
2026-07-22 via Nuitee
R
regula family_with_children ch
9
2026-07-22 via Nuitee
D
DESPO solo_traveller cy
8
2026-07-21 via Nuitee
D
darren solo_traveller gb
1
2026-07-21 via Nuitee
S
Saurabh family_with_children gb
7
Overly priced for perks
Pros:

Location and cleanliness

Cons:

No toothpaste or slippers in room.
I specifically asked that didn’t happen.
Limited EV parking
Swimming pool too small.

2026-07-21 via Nuitee