Hotel Mexico

Hotels
8.5 (126 reviews)
Lucio 4 Enriquez Xalapa Centro , Xalapa , mx

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Family rooms
Luggage storage
Valet parking
Non-smoking throughout
Private parking
See all facilities

Review Highlights

Pros:
Ubicación
Limpieza
Atención del personal
Comodidad
Cons:
Servicio inconsistente
Ruido
Problemas con el estacionamiento

Categories

Cleanliness
8.04
General mentions of cleanliness were positive, ensuring a comfortable stay.
Service
8.81
Overall service was noted positively, though there were some concerns about staff responsiveness.
Location
9.05
Multiple mentions of excellent location, very central and convenient for attractions.
Room Quality
8.5
Room quality was described as good, but some comments indicated issues like noise.
Amenities
8.53
Amenities were generally acceptable, though lacking in some aspects like elevator access.
Value for Money
8.49
The value for money was perceived as good, especially for the location.
Food and Beverage
8.04
Food and beverage options seemed inadequate, with complaints about the lack of breakfast.
Overall Experience
8.51
Overall, guests had a pleasant experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:23

Property Description

Convenient Location
Hotel Mexico is ideally situated near Pescados River and Lake Walking, making it a perfect choice for nature lovers and outdoor enthusiasts.

Exceptional Service
Enjoy the convenience of a 24-hour front desk and secure luggage storage during your stay at our 3-star hotel.

Nearby Attractions
Explore top landmarks such as Clavijero Botanic Garden and Metropolitan Cathedral, located just a short distance away from Hotel Mexico.

Book your stay now at Hotel Mexico and experience a perfect blend of comfort and convenience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs MXN 50 per day.

Location

Guest Reviews

8.5
Based on 126 reviews
Cleanliness: 8.04
Service: 8.81
Location: 9.05
Room Quality: 8.5
Amenities: 8.53
Value for Money: 8.49
Food and Beverage: 8.04
Overall Experience: 8.51
M
Masami • solo_traveller • mx
4
First time and last time staying.
Pros:

Location

Cons:

Staff aren't friendly at all. Security is busy talking to receptionist (gossiping) and staff at the reception are mostly on their phone all the time.

2026-07-18 • via Nuitee
S
Saúl Espinosa • solo_traveller • mx
8
2026-07-13 • via Nuitee
Y
Yuzani • solo_traveller • mx
8
2026-07-10 • via Nuitee
Y
Yuzani • solo_traveller • mx
8
Bien, si regreso
Pros:

La vista y la ubicación, exactamente en el centro

Cons:

No hay elevador y es de difícil acceso para discapacitados

2026-07-10 • via Nuitee
S
Silvia • couple • mx
3
Pros:

EN REALIDAD TUVE QUE CANCELAR LA RESERVACUÓN YA QUE NO CUENTAN CON CLIMA,
LA UBICACION EXCELENTE, LOS DEMAS SERVCIOS NO LO SE.
COMO SUGERENCIA DEBERIAN PENSAR EN PONER AIRE ACONDICIONADO YA QUE EL HOTEL ESTÁ GRANDE

2026-07-07 • via Nuitee
A
Art Rome • solo_traveller • mx
4
Ruidoso y feo
Pros:

Únicamente la ubicación....

Cons:

Es muy ruidoso... estan en reparación y empiezan a trabajar temprano... tienen una beep tooooda la noche sonando, mienten cuando dicen habitación patio, hacen creer que tienes patio pero realmente es para decirte que te van a ubicar viendo al estacionamiento

2026-07-05 • via Nuitee
J
JULIO CESAR • solo_traveller • mx
10
2026-06-30 • via Nuitee
J
Jose Anibal • solo_traveller • mx
10
Pros:

Ubicación, atención, limpieza, precio

Cons:

No hay nada que me aya desagradado, excelente servicio

2026-06-28 • via Nuitee
C
Claudia Nadxyelli • solo_traveller • mx
7
Pros:

That it has a good location.

Cons:

That I paid more than the price in booking.

2026-06-27 • via Nuitee
G
Gonzalez • solo_traveller • mx
10
Pros:

El higiene

Cons:

N/A

2026-06-25 • via Nuitee
R
Ricardo • solo_traveller • mx
10
Pros:

Lo céntrico, atención desde el sr que recibe en el estacionamiento y recepción.

Cons:

Las camas un poco duras

2026-06-25 • via Nuitee
C
Cortes • solo_traveller • mx
10
Pros:

Me encanta la vista que tiene

Cons:

Todo muy bien

2026-06-12 • via Nuitee
E
Eyanira • solo_traveller • mx
9
Pros:

En general todo bien

Cons:

Me gustaría una cortina en el baño para que al bañarse el agua no salpique para la otra parte

2026-06-09 • via Nuitee
R
Riveros • couple • mx
9
2026-06-02 • via Nuitee
I
Ivan • couple • mx
8
Razonable
Pros:

La ubicación es excelente

Cons:

Que no tienen aire acondicionado y el ventilador solo es de techo y hecha muy poco aire y si le subes a la intensidad pareciera que se va a caer

2026-05-29 • via Nuitee
Y
yolanda • solo_traveller • us
4
Pros:

La ubicación

Cons:

El mal servicio de recepción, mala información de costos, e innovación de habitaciones, los precios que manejan en la aplicación no son más bajos que los que manejan en recepción.

El baño no estaba limpio, no la taza ni el piso, había mucho cabello en el piso.

Las almohadas son además de duras muy altas, parecen montañas!

Se oye demasiado ruido de la calle pues las ventanas no cierran completamente.

2026-05-27 • via Nuitee
S
Sanchez • solo_traveller • mx
10
2026-05-27 • via Nuitee
R
René • solo_traveller • mx
8
Pros:

La ubicación

Cons:

La persona que está en recepción es malmodiente

2026-05-12 • via Nuitee
G
Gissel • solo_traveller • mx
10
Pros:

Está limpio, buena imagen e higiene. Tiene cerca casi la mayoría de los lugares más turístico de Xalapa.

2026-05-12 • via Nuitee
V
Vania • solo_traveller • mx
9
Pros:

Todo muy limpio y las instalaciones muy cómodas

Cons:

.

2026-05-11 • via Nuitee