Albany Hotel

Hotels
6.4 (3499 reviews)
Cnr. Smith Street and Albany Grove , Durban , za

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Ironing service
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Value for money
Cons:
Dirty rooms
Poor service
Uncomfortable beds

Categories

Cleanliness
4.4
Multiple reviews noted dirty rooms and poor hygiene.
Service
7.9
Friendly staff mentioned, but some service issues reported.
Location
8.4
Location described as fine and easy to find.
Room Quality
5.4
Bed discomfort and issues with room condition noted.
Amenities
5.9
Lack of basic in-room amenities mentioned.
Value for Money
6.4
Value perceived as reasonable, with some positive remarks.
Food and Beverage
6.4
Breakfast mentioned positively, but overall dining experience lacking.
Overall Experience
6.4
Mixed experiences with clarity on many areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 14:49

Property Description

Convenient Location in Durban:
Albany Hotel, centrally located in Durban, is the perfect choice for both business and leisure travelers. Just minutes away from ICC Durban and Marine Parade, our hotel offers easy access to key attractions in the city.

Comfortable Accommodation:
Each guest room at Albany Hotel is thoughtfully designed to provide comfort and convenience. With a seating area, flat-screen TV, and some rooms boasting city views, guests can relax in style during their stay. The private bathrooms ensure a pleasant and enjoyable experience for all.

Great Facilities and Nearby Attractions:
Enjoy a hassle-free stay with our 24-hour front desk, shared lounge, and complimentary WiFi. Indulge in a delicious buffet breakfast before exploring nearby attractions like uShaka Marine World and Moses Mabhida Stadium, all within a short distance from the hotel.

Book your stay at Albany Hotel now and experience the best of Durban!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs ZAR 50 per day.

Location

Guest Reviews

6.4
Based on 3499 reviews
Cleanliness: 4.4
Service: 7.9
Location: 8.4
Room Quality: 5.4
Amenities: 5.9
Value for Money: 6.4
Food and Beverage: 6.4
Overall Experience: 6.4
N
Nokwanda • couple • za
7
It was worth the money.
Pros:

Very friendly staff

Cons:

Everything was good

2026-05-29 • via Nuitee
N
Ntombi • couple • za
8
2026-05-29 • via Nuitee
K
khumalo • solo_traveller • za
5
2026-05-29 • via Nuitee
D
Dumisani Ngcobo • solo_traveller • za
5
2026-05-29 • via Nuitee
E
Emily • solo_traveller • za
7
2026-05-29 • via Nuitee
Z
Zigayi • family_with_children • za
4
Pros:

I like the fact it is closer to town

Cons:

L

2026-05-28 • via Nuitee
Z
Zimasa • extended_group • za
1
2026-05-28 • via Nuitee
W
wendy • couple • za
7
2026-05-28 • via Nuitee
M
Mbekezeli • couple • za
8
2026-05-28 • via Nuitee
A
Akhona • couple • za
7
I enjoyed
2026-05-28 • via Nuitee
M
MaSthully • solo_traveller • za
9
2026-05-28 • via Nuitee
M
Mnengi • family_with_children • za
7
Everything was fine except that I asked for towels but I didn't get them.
Pros:

The place was perfect.

Cons:

There were no towels in my room.

2026-05-27 • via Nuitee
S
Slindokuhle • solo_traveller • za
8
2026-05-27 • via Nuitee
N
nkabinde • family_with_children • za
9
Perfect stay
Pros:

It was was value for money paid

Cons:

Nothing

2026-05-27 • via Nuitee
L
Laura • solo_traveller • za
10
I had a great time with Albany Hotel
Pros:

I liked everything about the hotel the stuff was very professional and kind very helpful even. I have no complaints

Cons:

The room on lower levels there were not the side of my expectations, but the upper levels were awesome

2026-05-26 • via Nuitee
M
mantoro • family_with_children • za
7
Good
Pros:

Location perfect

Cons:

Old furniture no microwave etc

2026-05-26 • via Nuitee
S
sizakele • solo_traveller • za
2
Cons:

There were cockroaches especially at Night iyoo
No towels you have to go in the reception to ask for it iyooo really it was so bad

2026-05-26 • via Nuitee
T
Tshabalala • solo_traveller • za
1
2026-05-26 • via Nuitee
S
Sikhakhane • extended_group • za
8
Happy about the stay
Pros:

Location was good

Cons:

Bathroom we need to have mops

2026-05-26 • via Nuitee
T
Thembi • solo_traveller • za
9
Pros:

The rooms are tidy and clean

Cons:

The receptionist need to be improved to become more friendly and try to assist people and show interest

2026-05-26 • via Nuitee