Albany Hotel

Hotels
6.4 (4244 reviews)
Cnr. Smith Street and Albany Grove , Durban , za

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Family rooms
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Value for money
Cons:
Dirty rooms
Poor service
Uncomfortable beds

Categories

Cleanliness
4.4
Multiple reviews noted dirty rooms and poor hygiene.
Service
7.9
Friendly staff mentioned, but some service issues reported.
Location
8.4
Location described as fine and easy to find.
Room Quality
5.4
Bed discomfort and issues with room condition noted.
Amenities
5.9
Lack of basic in-room amenities mentioned.
Value for Money
6.4
Value perceived as reasonable, with some positive remarks.
Food and Beverage
6.4
Breakfast mentioned positively, but overall dining experience lacking.
Overall Experience
6.4
Mixed experiences with clarity on many areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 14:49

Property Description

Convenient Location in Durban:
Albany Hotel, centrally located in Durban, is the perfect choice for both business and leisure travelers. Just minutes away from ICC Durban and Marine Parade, our hotel offers easy access to key attractions in the city.

Comfortable Accommodation:
Each guest room at Albany Hotel is thoughtfully designed to provide comfort and convenience. With a seating area, flat-screen TV, and some rooms boasting city views, guests can relax in style during their stay. The private bathrooms ensure a pleasant and enjoyable experience for all.

Great Facilities and Nearby Attractions:
Enjoy a hassle-free stay with our 24-hour front desk, shared lounge, and complimentary WiFi. Indulge in a delicious buffet breakfast before exploring nearby attractions like uShaka Marine World and Moses Mabhida Stadium, all within a short distance from the hotel.

Book your stay at Albany Hotel now and experience the best of Durban!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

6.4
Based on 4244 reviews
Cleanliness: 4.4
Service: 7.9
Location: 8.4
Room Quality: 5.4
Amenities: 5.9
Value for Money: 6.4
Food and Beverage: 6.4
Overall Experience: 6.4
C
Cockrane • solo_traveller • za
10
Pros:

Peace and quietness

Cons:

No towels in the rooms, I don't have to request for towels to be brought to my room, it a natural thing that towels are to be in the guests rooms and the shower mat was not there it's not safe to come out of a shower when there's no mat ,the floor is slippery

2026-08-20 • via Nuitee
N
Nsuku Hazel • solo_traveller • za
9
Cons:

Noise

2026-08-20 • via Nuitee
D
Dlamini • solo_traveller • za
10
2026-08-19 • via Nuitee
N
Nonjabulo • couple • za
2
2026-08-19 • via Nuitee
N
ngema • solo_traveller • za
1
2026-08-18 • via Nuitee
S
Simphiwe • couple • za
8
2026-08-18 • via Nuitee
R
Raesetja Nestar • solo_traveller • za
6
Pros:

The room clean and breakfast nice and staff friendly

Cons:

Torned linen

2026-08-18 • via Nuitee
D
Dlani • solo_traveller • za
3
Pros:

Closer to the venue

Cons:

Dirtiness, noise, slow moving lift

2026-08-17 • via Nuitee
N
Nomcebo • solo_traveller • za
5
2026-08-17 • via Nuitee
M
Matjene • family_with_children • za
1
Never set foot at that place
Pros:

I hated everything about that place, Our 1st room was dirty, bath tub sticky , dust everywhere. Then there was a server continously beeping loudly the entire night. Then at 6am an employee was playing maskandi at full blast while were sleeping on holiday. Then we were moved to the 8th floor where it smelt like cigarette everywhere. Room had no towels and water was cold. Never ever again shall I set foot in that place.

Cons:

Everything about that place...

2026-08-17 • via Nuitee
B
Bongeka • extended_group • za
1
The stay was so uncomfortable!
Cons:

The place is so dirty, the beds are uncomfortable and the blankets are itchy and uncomfortable. We requested for water the entire stay and the stuff kept saying they’ll bring it but didn’t. The water was so cold at night. When we wanted to iron our clothes they didn’t give an iron.

2026-08-16 • via Nuitee
S
Siyabonga • couple • za
10
2026-08-16 • via Nuitee
S
Sinezifiso • solo_traveller • za
10
2026-08-14 • via Nuitee
S
Sanele • solo_traveller • za
1
2026-08-14 • via Nuitee
N
Nnyakene • couple • za
5
Pros:

It was close to the comrades marathon start; that was perfect location; and they let us keep our luggage after check out to go to comrades and we collected our luggage later at night

Cons:

Coackroaches; they also need to improve and revamp the facility inside; wall were dirt and the curtain rails coming off

2026-08-14 • via Nuitee
Q
Qopane • solo_traveller • za
4
2026-08-13 • via Nuitee
A
Amamkele • extended_group • za
8
Cons:

The floor rag was smelling

2026-08-12 • via Nuitee
Z
Zolani • solo_traveller • za
2
Clean room but too much controling
Pros:

The room was spotless ❤️ Felt so fresh and welcoming
Impressed by how clean the standard room was. Crisp sheets, fresh bathroom, 10/10

Cons:

I didn't appreciate being disturbed multiple times about sound. For a first booking, having security knock felt more controlling than welcoming. It took away from my peace didn't like how controlling it was Getting calls and security knocking it really disturbed my peace. Let people enjoy their stay.`

2026-08-12 • via Nuitee
H
Helen • extended_group • za
1
I will never use them again
Cons:

Everything about the hotel. It was packed, it was not clean it was bad

2026-08-11 • via Nuitee
L
Lebopo • solo_traveller • za
3
Pros:

Nothing

Cons:

Dirt

2026-08-11 • via Nuitee