Albany Hotel

Hotels
6.4 (4050 reviews)
Cnr. Smith Street and Albany Grove , Durban , za

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Value for money
Cons:
Dirty rooms
Poor service
Uncomfortable beds

Categories

Cleanliness
4.4
Multiple reviews noted dirty rooms and poor hygiene.
Service
7.9
Friendly staff mentioned, but some service issues reported.
Location
8.4
Location described as fine and easy to find.
Room Quality
5.4
Bed discomfort and issues with room condition noted.
Amenities
5.9
Lack of basic in-room amenities mentioned.
Value for Money
6.4
Value perceived as reasonable, with some positive remarks.
Food and Beverage
6.4
Breakfast mentioned positively, but overall dining experience lacking.
Overall Experience
6.4
Mixed experiences with clarity on many areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 14:49

Property Description

Convenient Location in Durban:
Albany Hotel, centrally located in Durban, is the perfect choice for both business and leisure travelers. Just minutes away from ICC Durban and Marine Parade, our hotel offers easy access to key attractions in the city.

Comfortable Accommodation:
Each guest room at Albany Hotel is thoughtfully designed to provide comfort and convenience. With a seating area, flat-screen TV, and some rooms boasting city views, guests can relax in style during their stay. The private bathrooms ensure a pleasant and enjoyable experience for all.

Great Facilities and Nearby Attractions:
Enjoy a hassle-free stay with our 24-hour front desk, shared lounge, and complimentary WiFi. Indulge in a delicious buffet breakfast before exploring nearby attractions like uShaka Marine World and Moses Mabhida Stadium, all within a short distance from the hotel.

Book your stay at Albany Hotel now and experience the best of Durban!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs ZAR 50 per day.

Location

Guest Reviews

6.4
Based on 4050 reviews
Cleanliness: 4.4
Service: 7.9
Location: 8.4
Room Quality: 5.4
Amenities: 5.9
Value for Money: 6.4
Food and Beverage: 6.4
Overall Experience: 6.4
S
Siphiwe • couple • za
8
2026-06-20 • via Nuitee
G
Glacia • family_with_children • za
7
Pros:

Location is around town

Cons:

Broken tiles , unclean bath tub , water leaking when using shower no towel or mat to clean the floor

2026-06-19 • via Nuitee
M
Mnoza • solo_traveller • za
9
Pros:

location. receptionist.

Cons:

toilet not flashing WiFi not available in my room

2026-06-19 • via Nuitee
Z
Zacks • family_with_children • za
4
2026-06-18 • via Nuitee
L
Lindani • solo_traveller • za
5
2026-06-18 • via Nuitee
P
Patrick • extended_group • za
8
Pros:

It was so close to the start of the Comrades.

2026-06-18 • via Nuitee
P
Phuti • extended_group • za
7
Comfortable enough. Popular with other runners
Pros:

Location is excellent. Close to com

Cons:

Everything seemed like it was ok. But they didn’t have a bar nor room service 😭.

The beds feel like they have been overused and should be replaced 🤷🏽‍♂️.

2026-06-18 • via Nuitee
E
Erasmus Ellis • solo_traveller • ug
8
2026-06-18 • via Nuitee
Y
Yeleni • solo_traveller • za
10
2026-06-18 • via Nuitee
A
Andrea • solo_traveller • za
8
Pros:

It was opposite the start for comrades so it was perfect location for the purpose of stay. They had a separate parking section, but it is close to the hotel and it’s safe. The staff were very helpful and personable.

Cons:

Front lobby, Rooms and bathrooms need an upgrade

2026-06-18 • via Nuitee
A
Asanda • extended_group • za
4
It was just okay
Pros:

The lady at the reception was very welcoming and helpful

Cons:

The rooms were not properly cleaned especially the bathrooms
The rooms had cockroaches

2026-06-17 • via Nuitee
Z
Zwane • solo_traveller • za
6
2026-06-17 • via Nuitee
N
Ndhlovu • solo_traveller • za
10
Good customer service
Pros:

Reception ladies very friendly

Cons:

Breakfast was horrible

2026-06-17 • via Nuitee
T
Thabang • solo_traveller • za
6
2026-06-17 • via Nuitee
B
Bruce • extended_group • za
6
Neat and tidy for a quick one night stop
Pros:

Conveniently located close to the start of the Comrades marathon

2026-06-16 • via Nuitee
T
Thabiso • solo_traveller • za
4
Pros:

The location was central. It worked for me well because it was close to the start.

Cons:

The room was too old. They need to renovate the rooms to be of the same standard to one I saw on the 9th floor. I was on the 8th floor.

2026-06-16 • via Nuitee
T
Thulani • couple • za
7
2026-06-16 • via Nuitee
X
xaba • extended_group • za
10
2026-06-16 • via Nuitee
M
Muir • solo_traveller • za
6
Pros:

Great position and lifts work. Overall clean and neat

Cons:

Outdated. There was a terrible sewerage smell and bathroom is a tight fit to the toilet
There was a little fridge but not sure that it worked, same for the aircon. May just be an old unit in there that hasn't been removed

2026-06-16 • via Nuitee
S
Sandisiwe • solo_traveller • za
7
2026-06-16 • via Nuitee