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Facilities
Property facilities
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Health or beauty spa nearby
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Free beach shuttle
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Offsite parking discounted rates available
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Guest education on local ecosystems and culture
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Electric bicycle charging station
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Terrace
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Family rooms
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Pets allowed
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BBQ facilities
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Hot tub/Jacuzzi
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Car hire
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Sauna
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Massage services
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Packed lunches
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Private check-in/check-out
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Shared lounge/TV area
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Board games/puzzles
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Concierge service
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Wheelchair accessible
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Allergy-free room
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Kid meals
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Kids' outdoor play equipment
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Public transport tickets
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Evening entertainment
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Baby safety gates
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Infinity pool
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Outdoor furniture
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Coffee Shop on site
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Fruits
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Spa/wellness center services
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Fence around pool
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Steam room
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Beauty Services
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Badminton equipment
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Manicure
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Pedicure
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Broadcast Live sport events
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Happy hour
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Cooking class
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Shopping on site
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Snack bar/deli
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Self parking (surcharge)
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Free beach shuttle
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Pool sun loungers
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Concerts/live shows
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Private picnics
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Wine release events
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Reception hall
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Exercise/lap pool
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Japanese garden
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Covered parking
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Secured parking
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Free bus station shuttle
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Health or beauty spa nearby
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Swimming nearby
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Hosted evening meal (reserve)
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Bicycle-friendly property
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Electric bicycle charging station
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Charcoal grill
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Guest education on local ecosystems and culture
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Vegetarian menu options available
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Paddle boating nearby
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Luxurious Accommodation with Premium Amenities
Outdoor Swimming Pool and Fitness Centre
Hotel Aikawa in Sauraha boasts an outdoor swimming pool and a fitness centre for guests to unwind and stay active during their stay. Whether you prefer a refreshing swim or a workout session, our facilities cater to your relaxation and fitness needs.
Delicious Dining Options and Relaxing Hot Tub
Indulge in American and Chinese cuisine at our on-site restaurant, or savor a cocktail at the bar. Additionally, guests can enjoy a rejuvenating experience in the hot tub, perfect for unwinding after a day of exploring the area.
Multilingual Staff and Exceptional Service
Our dedicated staff, fluent in English, Hindi, Japanese, and Chinese, are available 24/7 at the front desk to assist you with any inquiries and provide valuable recommendations. Book your stay at Hotel Aikawa for a memorable and comfortable experience.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Location
Guest Reviews
The front desk staff is what made the stay. I had a problem with the room I was given and the gentleman at the front desk showed me several other rooms until we found one that worked, which ended up being an upgrade compared to my reservation and he did not charge me extra as his only concern was to find a room that I was happy with. The upgraded room was spacious and clean and well equipped - there is a big difference between the regular rooms (even superior ones) and the suites. The food I had from the hotel was also very good.
The hotel is fairly close yet a bit removed from the Chitwan national park entrance and main streets in town so you do have to walk 15-20 min if you want to eat anywhere other than the hotel.
The rooms that are not suites are not worth 4* but the suites are nice albeit a bit dated.
The cleaning products have a very strong abrasive smell so it's not ideal if you are sensitive - but the gentleman from the front desk acknowledged the issue and offered to have the room floors redone with just water to get rid of some of the smell and it helped.
酒店很OK，早饭OK，房间OK，员工也很nice。你能想到的活动酒店都为你想到了，可以选择自己喜欢的报名参加，价格和外面的也差不多。另外，午餐晚餐也可以在酒店点，味道不差，而且餐费可以挂房间账，退房一并结清即可。
Mi sono piaciuti i servizi: prenotazioni bus e safari e la cucina: cibo ottimo con ingredienti di qualità, dopo 10 giorni di cucina nepalese abbiamo provato anche piatti continentali molto buoni.
Niente.
Excellent customer service. Very attentive and flexible
Toilet gents in the lobby a bit smelly while sitting down at the lobby
The staff were very welcoming. Couldn’t do enough for you! The garden was stunning and the sounding landscape was so peaceful.
Lots of variety for breakfast. We had a safari organised by the hotel which was great.
We recently got engaged, and the manager upgraded our room to help us celebrate.
Nothing
10 out 10 great locations great facilities great food great service
Tout est parfait
C'est calme, on dort bien
Останавливались в Aikawa и остались в полном восторге! Нам сделали бесплатный апгрейд номера до самого лучшего — это было невероятно приятно и сразу задало тон всему отдыху. Номер оказался просто великолепным: просторный, очень чистый, с красивым интерьером и всеми удобствами.
Отдельно хочется отметить сервис и обслуживание — они действительно выше всяких похвал. Персонал невероятно внимательный, дружелюбный и всегда готов помочь с любым вопросом.
Также нам организовали сафари, которое превзошло все ожидания — мы увидели всех животных национального парка, это был незабываемый опыт! Вдобавок нам помогли с индивидуальным трансфером до Катманду, что сделало поездку максимально комфортной и беззаботной.
Огромное спасибо всей команде отеля за такой тёплый приём! Обязательно вернёмся снова и с удовольствием рекомендуем это место всем.
Everything was super clean , staff was very helpful and friendly !
Nothing really , it was the best hotel we stayed in Nepal on our 10 day trip
Cleary and without doubt, Hotel Aikawa is the best accommodation option in Sauraha. Milan and the staff at Aikawa Hotel were simply outstanding. They did everything possible to make our stay comfortable and enjoyable. They organised two excellent morning safaris for us and we had a great time. Our guide Raj was very knowledgeable and took excellent care of us in the national park where we saw a large amount of wildlife, including 9 rhinos. Simply incredible. The food in the hotel was exceptional and the kitchen staff were very friendly and worked hard to meet our vegan dietary needs. Every meal was fresh and delicious. The hotel arranged for private transportation from Sauraha to the border at Sonauli. Our driver Bibek went above and beyond to take care of us and kept in communication with us to make sure we navigated the border crossing safely. The owner on this hotel should be immensely proud of the staff.
Everything was outstanding.
Personnel very friendly.
Speed of service
Great hotel with lovely staff. Breakfast and location was good! Would recommend staying here if you're looking for comfort.
Las instalaciones y lo grandes que son las habitaciones
Está ligeramente alejado de la zona más céntrica
Ottimo soggiorno vicino al parco e alla stazione Bus se si arriva da Kathmandu . Camere belle e spaziose, personale molto collaborativo, pulizia, bella hall ,giardino e piscina. Il ristorante propone piatti per tutti i gusti a prezzi onesti. I tours proposti sono ottimi con guide con ottimo inglese e preparate. Colazione buona. La cittadina è una piacevole sorpresa.
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