Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Beautiful location
Friendly staff
Cons:
Cleanliness
Food quality

Categories

Cleanliness
7.09
Several reviews mentioned cleanliness issues, including a dirty room and a stinky toilet.
Service
9.56
Most guests found the staff to be friendly and helpful, with many positive comments about their service.
Location
10
The hotel is perfectly located right by the dunes, with stunning views, which many reviewers praised.
Room Quality
8.6
Rooms are described as spacious and comfortable, though one review noted issues with noise and privacy.
Amenities
8.55
The pool received positive remarks, but some amenities like breakfast options were criticized.
Value for Money
8.08
The overall value for money is viewed as lacking, with complaints about the quality relative to cost.
Food and Beverage
7.04
Food quality was mixed; some meals were excellent while others were criticized.
Overall Experience
9.09
Despite some issues, most guests overall enjoyed their stay and would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 07:43

Property Description

Immerse Yourself in the Desert Oasis

Traditional Rooms and Suites: Experience comfort and authenticity in our 22 traditional rooms and suites adorned with artisanal decorations. Wake up to mesmerizing views of the desert dunes from your balcony.

Spectacular Desert Landscape: Nestled in the Tafilalt region, our hotel offers unparalleled views of the expansive palm fields and the majestic 200-meter high dunes of Erg Chebbi.

Authentic Moroccan Experience: Immerse yourself in the rich Moroccan culture with native gastronomy, exciting excursions, and immersive activities that showcase the beauty of Merzouga and the Berber heritage.

Ready to embark on a desert adventure like no other? Book your stay at Kanz Erremal now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children up to and including 2 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.5
Based on 939 reviews
Cleanliness: 7.09
Service: 9.56
Location: 10
Room Quality: 8.6
Amenities: 8.55
Value for Money: 8.08
Food and Beverage: 7.04
Overall Experience: 9.09
B
Baptiste • couple • fr
10
2026-06-13 • via Nuitee
S
said • couple • fr
8
Très bien
Pros:

L'emplacement et la tranquillité de l'environnement

Cons:

Certaines bestioles dans les chambres (moustiques etc...)

2026-06-13 • via Nuitee
A
Alec • couple • au
10
Recommend this over a ‘desert camp’
Pros:

This is a marvel. Pool is absolutely stunning and overlooking the sand dunes. Food was great for dinner. Rooms are spacious and bathroom is the excellent.

Cons:

Breakfast is average. Bed is really quite hard.

2026-06-12 • via Nuitee
M
ML • solo_traveller • ch
6
Pool top, Rest durchschnittlich
Pros:

Die Poolanlage ist wunderschön. Die Mitarbeitenden (v.a. im Service) waren nett.

Cons:

Der Rest des Hotels ist in die Jahre gekommen. Unsere Klimaanlage hat nicht funktioniert. Im Ersatz-Zimmer (im Erdgeschoss) hat diese jedoch auch nur teilweise gekühlt. Das Zimmer war nicht sauber und voller Kakerlaken. Essen (v.a. Frühstück) war durchschnittlich.

2026-06-11 • via Nuitee
A
adam • family_with_children • fr
10
Incroyable
Pros:

Tout était magnifique et la vue incroyable

Cons:

Légèrement salubre, mais vraiment légèrement franchement rien à dire quand même c’est histoire de mettre quelque chose il ne faut pas oublier qu’on est dans le désert au pied de Dune, on peut pas s’attendre à être dans 6 étoiles

2026-06-11 • via Nuitee
A
Anja • family_with_children • de
8
Pros:

Die Lage des Kanz Erremal ist gigantisch. Ein Pool direkt an den Dünen der Erg Chebbi ist nur schwer zu schlagen.

Cons:

Wir hatten unseren Aufenthalt während des Opferfests gebucht. Daher war wenig Personal im Haus, was dazu führte, dass es nur ein Essen gab und der Pool am Morgen noch gereinigt wurde, obwohl wir ihn gerne genutzt hätten. Wir haben Verständnis für hohe Feiertage, aber wenn der Service dann reduziert wird, sollte sich dies auch am Preis bemerkbar machen. Den haben wir schließlich voll bezahlt.

2026-06-10 • via Nuitee
D
David • extended_group • nl
9
Heerlijk!
Pros:

Prachtig aan de woestijn liggende accommodatie. Mooi ingericht.
Lekker diner en wijn! Mooi zwembad ook.

Cons:

-

2026-06-08 • via Nuitee
L
Laurence • couple • fr
6
2026-05-29 • via Nuitee
Татьяна • couple • ru
10
Все прекрасно. Любовались пустыней все время пребывания в гостинице.
Pros:

Месторасположение идеальное. Сразу начинается пустыня, если не лениться и проснуться утром до завтрака, то можно отлично нагуляться по барханам до дневной жары.

Cons:

Да в целом все понравилось. Критичных замечаний нет. Выезд возможно можно было бы продавить с 10 до 11. А так вид из окна номера был на пустыню, бассейн достаточно просторный, есть лежаки. Ужин в гостинице не сильно замысловатый, но достаточно вкусный и питательный. Можно дополнительно заказать алкоголь.

2026-05-28 • via Nuitee
D
die Franzi • family_with_children • de
5
Diese Unterkunft hat außer einer guten Lage und einem tollen Ausblick nichts Positives
Pros:

Pool.
Lage.
Man könnte sehr viel aus der Unterkunft machen, wenn man nur wollte!

Cons:

Personal.
Unfreundlichkeit und Desinteresse.
Essen.
Sauberkeit.

2026-05-27 • via Nuitee
M
marc • solo_traveller • fr
10
Pros:

Perfect location..just in front if the dunes with wonderful view. You can start a 4 wheel drive tour of the dunes from the hotel and they have their own camels to do a ride in the evening to see the sunset
There is a wonderful outdoor pool you can enjoy after a very hot day
Personnel is very friendly

2026-05-27 • via Nuitee
Éric • couple • fr
8
2026-05-26 • via Nuitee
A
Ammari • couple • it
5
La vista ripaga la mancanza di cura visto il rapporto qualità prezzo.
Pros:

La vista e la disponibilità del ragazzo che ci ha servito la cena e il pranzo

Cons:

La mancanza della cura del dettaglio.
Struttura di qualche anno fa che non viene curata come dovrebbe.
Si paga solo la vista.

2026-05-25 • via Nuitee
A
Aaron • solo_traveller • de
8
Sehr schön aber die Kolinarik ist noch ausbauefähig
Pros:

Der Pool und der direkte Weg zu den Dünen so wie die Sicht auf die Dünen

Cons:

Das Essen war dem preis nicht gerecht sowohl das Abend Essen aber auch das Frühstück für marokkanische Verhältnisse.

Auserdem war das Bett etwas hart aber das ist kein Ausschlaggebender Punkt

2026-05-22 • via Nuitee
V
Virginie • couple • fr
7
Pros:

Établissement dans les dunes de sable : top

Cons:

Personnel tout juste aimable
Nourriture pas terrible

2026-05-22 • via Nuitee
E
Elisabet • solo_traveller • es
10
2026-05-22 • via Nuitee
N
Natalia • couple • es
10
Buena
Pros:

Sin duda alguna el buen trato de las personas, están al pendiente de todo

Cons:

El precio de servicio de transporte hasta el alojamiento, al estar tan retirado era muy difícil llegar por la propia cuenta y al contactar con ellos nos cobraban casi 1000€ por solo un trayecto

2026-05-20 • via Nuitee
A
Artyom • couple • fr
10
Pros:

На мой взгляд лучший отель в Мерзуге. Все на 5+.

2026-05-19 • via Nuitee
P
Paul • solo_traveller • fr
8
2026-05-19 • via Nuitee
S
Sophie • solo_traveller • de
4
Pros:

The location is amazing, right by the dunes and the view is stunning. The room was spacious and clean. One member of staff was very friendly and helpful.

Cons:

Facilities: the pool is nice but there were not enough sun beds and no umbrellas at all.
There is no menu for drinks or food, you don't know if anything is available at all. Nobody asked if we needed anything so you proactively have to find a member of staff to ask and it felt like it was an inconvenience for them.
Breakfast was very average, not a good selection at all.
Our 5 year old daughter was just sitting on a sofa chilling out and one of the staff just came around the corner and touched her out of nowhere. Our daughter got scared and was really upset. I confronted him and his manager immediately and the situation was played down, he claimed he just wanted to play with her and they didn't even apologize. It is definitely not okay for a grown man to touch a 5 year old girl against her will 😢 she didn't feel very safe after that incident

2026-05-19 • via Nuitee