Children allowed

Facilities

Guest education on local ecosystems and culture
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean and comfortable rooms
Good amenities
Cons:
One negative restaurant interaction
Lack of an external window in some rooms

Categories

Cleanliness
8.88
The hotel was noted as clean and well-maintained.
Service
9.35
Overall, the staff was very friendly and helpful, although one incident negatively impacted the score.
Location
9.89
Multiple reviews praised the ideal location of the hotel.
Room Quality
9.34
Rooms were described as beautiful, spacious, and comfortable.
Amenities
9.37
The hotel offered wonderful amenities, including a free minibar.
Value for Money
9.33
Guests found the prices to be affordable given the quality of service and amenities.
Food and Beverage
8.88
The food received good remarks, though one complaint about restaurant service was noted.
Overall Experience
9.35
The experience was generally positive, with a few minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 03:33

Property Description

Luxurious Accommodations
Experience comfort and style in our well-appointed guest rooms featuring modern amenities like flat-screen TVs and air conditioning. Relax in our cozy beds and rejuvenate in the sleek bathrooms.

Gastronomic Delights
Indulge in a culinary journey at our on-site restaurant offering delectable dishes for breakfast and more. Sip on handcrafted cocktails at the vibrant bar or explore the local dining scene just steps away.

Convenient Location
Located in the heart of San Sebastián, our hotel provides easy access to popular attractions, making it the perfect choice for leisure and business travelers alike. Explore the city on our complimentary bikes or seek recommendations from our knowledgeable concierge.

Book now to elevate your stay at Arbaso Hotel and create unforgettable memories in San Sebastián.

Important information:

License number: H SS 00878

San Sebastián is committed to its constant renewal and this is reflected in the opening of a new metro station one minute away from the hotel. Some of our rooms could be sensitive to the work carried out in the vicinity of our hotel from Monday to Saturday during business hours, so we invite you to contact our team so that we can make your stay as comfortable as possible.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 35 per day.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.3
Based on 1949 reviews
Cleanliness: 8.88
Service: 9.35
Location: 9.89
Room Quality: 9.34
Amenities: 9.37
Value for Money: 9.33
Food and Beverage: 8.88
Overall Experience: 9.35
G
Gisele • couple • br
10
2026-06-06 • via Nuitee
O
Oksana • couple • il
9
2026-06-05 • via Nuitee
H
HUNG-CHUN • couple • tw
9
2026-05-29 • via Nuitee
G
George • couple • us
9
An excellent albeit expensive boutique hotel in one of Spain's most enjoyable cities.
Pros:

Great location in the heart of the modern city but within a 20 minute walk of the Old Town. Staff was exceptional in assisting with requests. Food and drink at Barru was very good.

Cons:

For the price we paid, the room should have been larger.

2026-05-28 • via Nuitee
G
Gavin • couple • gb
10
2026-05-27 • via Nuitee
V
Vania • solo_traveller • es
10
Hotel encantador y comodo
Pros:

Diseño exquisito, personal muy amable, habitación y baño muy cómodo, personal durante el desayuno cercano y atento.

Cons:

Todo perfecto. Quizas tener algo más de amenities (crema pelo, cepillo y oasta de dientes)

2026-05-26 • via Nuitee
R
Robert • extended_group • gb
8
Great place to stay , but don’t eat breakfast at the hotel .
Pros:

Excellent hotel , good rooms , good location

Cons:

Terrible Breakfast .

2026-05-25 • via Nuitee
A
Anne • couple • us
9
Nice hotel in a good location
Pros:

The location is perfect for exploring Porto. Room comfortable.

Cons:

They need a lobby where you can sit as you wait for friends or a cab after you check out.

2026-05-25 • via Nuitee
L
Luz Marina • couple • co
10
Pros:

Las almohadas , la ropa de cama , las toallas
Excelente calidad .

2026-05-22 • via Nuitee
I
Ina • extended_group • de
9
2026-05-19 • via Nuitee
D
Daniel • solo_traveller • ch
9
2026-05-19 • via Nuitee
A
Azalea • couple • co
10
Fantastic hotel in San Sebastian!
Pros:

Everything

Cons:

N/A

2026-05-17 • via Nuitee
C
Christopher • solo_traveller • gb
10
2026-05-16 • via Nuitee
I
Izadora • couple • br
10
2026-05-15 • via Nuitee
P
paul • couple • us
9
Fabulous Hotel for San Sebastián
Pros:

Great ambience and overall good service with a nice restaurant built into the hotel. Location right next to beautiful church!

Great bed and shower

Style and mini fridge full of snacks and local drinks was a nice touch!

Cons:

35 euro parking is standard but that was only nit!

2026-05-14 • via Nuitee
C
Carol • couple • gb
8
We enjoyed San Sebastián but the hotel was over priced for 4 star. We then spent time in Bilbao in a 5 star hotel which
Pros:

Location

Cons:

Choice for The breakfast was not very good. Some staff were pleasant and helpful but others were not. The reception was just a table with a lap top resembling more a coffee shop than a hotel and some of the team didn't acknowledge you.

2026-05-13 • via Nuitee
A
Arantxa • solo_traveller • es
9
2026-05-11 • via Nuitee
T
Toshinobu • couple • jp
10
2026-05-06 • via Nuitee
R
Rustam • couple • ua
10
2026-05-05 • via Nuitee
M
marina • couple • fr
10
2026-05-05 • via Nuitee