Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean and comfortable rooms
Good amenities
Cons:
One negative restaurant interaction
Lack of an external window in some rooms

Categories

Cleanliness
8.88
The hotel was noted as clean and well-maintained.
Service
9.35
Overall, the staff was very friendly and helpful, although one incident negatively impacted the score.
Location
9.89
Multiple reviews praised the ideal location of the hotel.
Room Quality
9.34
Rooms were described as beautiful, spacious, and comfortable.
Amenities
9.37
The hotel offered wonderful amenities, including a free minibar.
Value for Money
9.33
Guests found the prices to be affordable given the quality of service and amenities.
Food and Beverage
8.88
The food received good remarks, though one complaint about restaurant service was noted.
Overall Experience
9.35
The experience was generally positive, with a few minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 03:33

Property Description

Luxurious Accommodations
Experience comfort and style in our well-appointed guest rooms featuring modern amenities like flat-screen TVs and air conditioning. Relax in our cozy beds and rejuvenate in the sleek bathrooms.

Gastronomic Delights
Indulge in a culinary journey at our on-site restaurant offering delectable dishes for breakfast and more. Sip on handcrafted cocktails at the vibrant bar or explore the local dining scene just steps away.

Convenient Location
Located in the heart of San Sebastián, our hotel provides easy access to popular attractions, making it the perfect choice for leisure and business travelers alike. Explore the city on our complimentary bikes or seek recommendations from our knowledgeable concierge.

Book now to elevate your stay at Arbaso Hotel and create unforgettable memories in San Sebastián.

Important information:

License number: H SS 00878

San Sebastián is committed to its constant renewal and this is reflected in the opening of a new metro station one minute away from the hotel. Some of our rooms could be sensitive to the work carried out in the vicinity of our hotel from Monday to Saturday during business hours, so we invite you to contact our team so that we can make your stay as comfortable as possible.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 35 per day.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.3
Based on 2003 reviews
Cleanliness: 8.88
Service: 9.35
Location: 9.89
Room Quality: 9.34
Amenities: 9.37
Value for Money: 9.33
Food and Beverage: 8.88
Overall Experience: 9.35
A
AUSHI • extended_group • gb
10
2026-07-25 • via Nuitee
M
Manuel • solo_traveller • ch
9
2026-07-25 • via Nuitee
A
AMELIE • family_with_children • fr
10
2026-07-24 • via Nuitee
M
Milagros • couple • ar
9
hotel boutique con la mejor ubicación y el personal es muy amable
Pros:

La ubicación es excelente el personal muy amable muy cómoda la habitación y el baño

Cons:

Todo hermoso sólo que la cama es muy pequeña para dos personas

2026-07-22 • via Nuitee
A
Adrienne • couple • us
10
2026-07-17 • via Nuitee
D
Darshana • solo_traveller • gb
10
An oasis of serenity in a great location.
Pros:

Gorgeous large room and bathroom with lovely facilities. Well located and quiet. Super helpful staff.

2026-07-17 • via Nuitee
A
Arnis • extended_group • lv
10
2026-07-07 • via Nuitee
L
Lara • extended_group • us
9
2026-07-06 • via Nuitee
A
Anne • couple • de
9
2026-07-06 • via Nuitee
P
Purogusto • couple • ch
10
Sensationelles Hotel mit Super Restaurant
Pros:

Ein wirklich schön eingerichtetes Hotel im Zentrum von San Sebastian. Das Auto parkt man im 100m entfernten Parkhaus. Da sich das Hotel in der Low Emission Zone (LEZ) der Stadt befindet, muss das Auto zuerst online registriert werden, um keine Busse zu erhalten.
Sehr schön eingerichtete Zimmer und grosszügiges, schönes Bad.
Das Restaurant Narru des Hotels ist top!
Auch das Frühstück wählt man individuell von der Karte und bezahlt auch nur das, was man gegessen hat. Für einmal keine hohen Pauschalen. Wir assen feine Avocado-Toasts und frischen Fruchtsalat mit Joghurt.
Auch das online Check-out hat super einfach geklappt, sodass man beim Auschecken nicht lange warten muss an Reception, super!

Cons:

Nichts, alles top

2026-07-04 • via Nuitee
A
Anton Paul • couple • nl
10
Top locatie
Pros:

Zeer vriendelijk personeel, mooie schone kamers en een goede service.

Cons:

Hygiëne

2026-07-02 • via Nuitee
J
jacqueline • couple • br
10
Muito agradável
2026-07-02 • via Nuitee
C
Constanze • couple • de
9
Empfehlenswert!!
Pros:

Sehr freundlich. Stylisches Ambiente. In der City

2026-06-29 • via Nuitee
A
Alberto • couple • br
9
2026-06-28 • via Nuitee
M
Marc • couple • us
10
Wonderful stay!
Pros:

Beautiful hotel, perfect location, restaurant on site, and exceptional service!

2026-06-26 • via Nuitee
A
Aimee • couple • us
10
2026-06-25 • via Nuitee
Z
Zephaniah • family_with_children • us
9
2026-06-23 • via Nuitee
I
iohamil • family_with_children • us
10
Very professional
Pros:

Cery San Sebastián

Cons:

Nothing

2026-06-23 • via Nuitee
C
Christopher • couple • us
10
Beautiful luxury hotel in the thick of San Sebastian with an outstanding restaurant
Pros:

Wonderfully luxurious hotel in the heart of the action in San Sebastian - walking distance to the beaches, old quarter, and other areas. Outstanding restaurant downstairs and a terrific bar program with inventive cocktails and solid classics alike. Staff was extremely helpful and accommodating. Room was beautiful and very comfortable.

2026-06-22 • via Nuitee
S
Suus • couple • nl
5
Heel matig
Pros:

De locatie was top, de kamer prima.

Cons:

Geen mooi uitzicht, sterker nog, je had uitzicht op de buiten hangende was van de overburen. Receptie medewerkers waren redelijk aardig maar de service van het restaurant was super slecht.

2026-06-21 • via Nuitee