Hotel Etrier

Hotels
8.3 (99 reviews)
Rue du Pas-de-l'Ours 30-31 , Crans-Montana , ch

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Swimming pool
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Nice pool and garden
Cons:
Cleanliness issues
Outdated room amenities

Categories

Cleanliness
6.94
Multiple reviews highlighted cleanliness issues such as stained toilet seats and dirty curtains.
Service
9.41
The staff was consistently praised for being friendly and charming, indicating high service quality.
Location
8.95
Many reviewers mentioned a good location but with mixed access to public transport.
Room Quality
7.4
Reviews noted rooms being small and some described as outdated, affecting the overall satisfaction.
Amenities
8.43
Facilities like the pool were enjoyed, but some amenities were noted as lacking or malfunctioning.
Value for Money
7.89
Concerns over pricing relative to room quality and cleanliness affected perceived value.
Food and Beverage
8.94
The breakfast and restaurant services received positive feedback, contributing to a favorable dining experience.
Overall Experience
8.41
Overall, guests had a generally positive experience, with noted issues related to cleanliness and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:05

Property Description

Luxurious Wellness Facilities
Indulge in our modern wellness facilities, boasting indoor and outdoor pools renovated in 2016, ensuring a relaxing and rejuvenating experience.

Culinary Delights All Year Round
Savor the best of traditional cuisine at Le fer à Cheval restaurant during winter, offering regional cheeses, cheese fondue, Chinese fondue, and raclette. In summer, delight in grilled dishes by the outdoor pool for a perfect dining experience.

Relaxation and Rejuvenation
After a day of exploring the picturesque surroundings, unwind in our sauna and steam bath, designed to help you relax and revitalize your senses.

Experience luxury, comfort, and exceptional service at Hotel Etrier. Book now for an unforgettable stay.

Important information:

Please note that during the low season, spa treatments are only available during the weekends.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is needed) and costs CHF 35 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for CHF 30 per person per night when using an available cot.
    Children up to and including 2 years old stay for CHF 30 per person per night when using an existing bed.
    Children from 3 years old to 6 years old stay for CHF 50 per person per night when using an existing bed.
    Children from 7 years old to 12 years old stay for CHF 70 per person per night when using an existing bed.
    Children from 3 years old to 6 years old stay for CHF 50 per person per night when using an available extra bed.
    Children from 7 years old to 12 years old stay for CHF 70 per person per night when using an available extra bed.
    People 13 years old and over stay for CHF 100 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 99 reviews
Cleanliness: 6.94
Service: 9.41
Location: 8.95
Room Quality: 7.4
Amenities: 8.43
Value for Money: 7.89
Food and Beverage: 8.94
Overall Experience: 8.41
R
Robert • solo_traveller • ch
6
Pros:

Die Lage war gut und der Pool Bereich sehr gut.

Cons:

Zimmer sehr klein, keine Klimaanlage, wenige Dteckdosen beim Bett. Ich war am Abend succh im Hauseigenen Restauraunt, wobei im Raclette Stübchen kein Raclette gab, da dies einfach heute nicht ging, schade... War alleine da und Fondue durfte man nur zu zweit bestellen, somit blieb mir lediglich eine Auswahl von 4 Gerichten.

2026-07-03 • via Nuitee
R
ruiz • couple • fr
6
Pros:

Ancien hôtel mais bien placé parking offert petit déjeuner sympa

Cons:

Très vieux : rideaux, moquettes, huisseries etc …tout est vieillot

2026-07-02 • via Nuitee
G
Gwladys • solo_traveller • ch
10
Très agréable
Pros:

L’accueil , la propreté et la qualité des chambres

Cons:

Rien tout était à mon goût

2026-06-28 • via Nuitee
E
Edgar • couple • ch
5
Pros:

La piscine de l’hôtel est magnifique

Cons:

La chambre était vétuste et nous avions uniquement la porte de la terrasse pour pouvoir refroidir la chambre en cette période de canicule. Or il est difficile de garder une porte ouverte quand l’on dort.

2026-06-27 • via Nuitee
R
Rainier • family_with_children • ch
8
2026-06-24 • via Nuitee
V
Vincent • solo_traveller • ch
7
2026-06-21 • via Nuitee
S
sandra • couple • fr
10
Un moment magique pour nos noces de laines
Pros:

Tout. La chambre était superbe. Le spa avec la vue sur la montagne est magnifique. Le personnel de l’accueil au service de bar et au restaurant est juste adorable. Merci infiniment à Louise pour sa disponibilité et sa gentillesse. Merci infiniment à tous les autres dont je n’ai pas demandé les prénoms. J’ai rarement vu du personnel aussi souriant, disponible et professionnel.

Cons:

Rien

2026-06-20 • via Nuitee
R
Reem • couple • ae
10
2026-06-12 • via Nuitee
L
lateefa • couple • ae
9
2026-05-15 • via Nuitee
N
Nermine • family_with_children • ch
6
Good location but old rooms.
Pros:

Great location.

Cons:

Old rooms.

2026-04-13 • via Nuitee
A
Arnaud • solo_traveller • fr
10
Exceptionnel
Pros:

Hôtel exceptionnel par sa situation, son personnel et la qualité des prestations (chambre - restaurant) etc...

2026-04-02 • via Nuitee
C
Claude • solo_traveller • lu
9
Cons:

Manchmal musste man in die Küche laufen um einen Kaffee zu bekommen
Die Schliessung des Restaurants und der Bar schon ab 22h

2026-03-18 • via Nuitee
B
Birgit • couple • ch
7
Pros:

Lage mit toller Aussicht

Cons:

Sauberkeit / Textilsauna

2026-03-02 • via Nuitee
B
bryan • solo_traveller • us
10
2026-03-01 • via Nuitee
L
Luiz • couple • ch
10
2026-03-01 • via Nuitee
S
Semanur • family_with_children • ch
8
2026-01-30 • via Nuitee
L
Laurence • solo_traveller • ch
10
Beautiful and comfortable with the view.
Pros:

Beautiful place, great view, the staff is welcoming and friendly. The room was amazing, granted it was a suite (I booked the last room available at the time), the view and comfortable couch made for a wonderful stay. Also the bed and pillows were great!

Cons:

The gym could use some freshening up.

2026-01-25 • via Nuitee
P
Pierre • couple • ch
8
Séjour agréable
Pros:

Le cadre et le personnel

Cons:

La porte de la chambre qui vibrait à chaque passage de personnes dans le couloir

2026-01-25 • via Nuitee
L
Louis-Jean • solo_traveller • ch
8
Une pause bienvenue avec un panorama magnifique
Pros:

Chambre un peu bruyante car située en face de la remise des nettoyeurs

Cons:

-

2026-01-25 • via Nuitee
J
John • couple • gb
10
Fabulous
Pros:

All of the staff also the lady owner was very friendly- helpful and polite couldn’t do enough for us
Really Lovely people

Cons:

Great location fantastic views
Good food

2026-01-22 • via Nuitee