Hotel Etrier

Hotels
8.3 (119 reviews)
Rue du Pas-de-l'Ours 30-31 , Crans-Montana , ch

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Swimming pool
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Nice pool and garden
Cons:
Cleanliness issues
Outdated room amenities

Categories

Cleanliness
6.94
Multiple reviews highlighted cleanliness issues such as stained toilet seats and dirty curtains.
Service
9.41
The staff was consistently praised for being friendly and charming, indicating high service quality.
Location
8.95
Many reviewers mentioned a good location but with mixed access to public transport.
Room Quality
7.4
Reviews noted rooms being small and some described as outdated, affecting the overall satisfaction.
Amenities
8.43
Facilities like the pool were enjoyed, but some amenities were noted as lacking or malfunctioning.
Value for Money
7.89
Concerns over pricing relative to room quality and cleanliness affected perceived value.
Food and Beverage
8.94
The breakfast and restaurant services received positive feedback, contributing to a favorable dining experience.
Overall Experience
8.41
Overall, guests had a generally positive experience, with noted issues related to cleanliness and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:05

Property Description

Luxurious Wellness Facilities
Indulge in our modern wellness facilities, boasting indoor and outdoor pools renovated in 2016, ensuring a relaxing and rejuvenating experience.

Culinary Delights All Year Round
Savor the best of traditional cuisine at Le fer à Cheval restaurant during winter, offering regional cheeses, cheese fondue, Chinese fondue, and raclette. In summer, delight in grilled dishes by the outdoor pool for a perfect dining experience.

Relaxation and Rejuvenation
After a day of exploring the picturesque surroundings, unwind in our sauna and steam bath, designed to help you relax and revitalize your senses.

Experience luxury, comfort, and exceptional service at Hotel Etrier. Book now for an unforgettable stay.

Important information:

Please note that during the low season, spa treatments are only available during the weekends.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.3
Based on 119 reviews
Cleanliness: 6.94
Service: 9.41
Location: 8.95
Room Quality: 7.4
Amenities: 8.43
Value for Money: 7.89
Food and Beverage: 8.94
Overall Experience: 8.41
G
giovanni • solo_traveller • it
9
Pros:

Posizione e struttura

Cons:

Nulla

2026-07-24 • via Nuitee
L
laziza72 • solo_traveller • ch
9
Super séjour de 2 nuits !
Pros:

Amabilité et disponibilité du personnel. (renseignements sur les balades et remontées mécaniques). Bons petits déjeuners. Possibilité de disposer du parking souterrain pour nos vélos électriques sans frais supplémentaires.
Siperbe piscine, sauna et hammam.

Cons:

Mobilier et literie vieillissants.
Chambre un peu petite mais nous le savions à la réservation...

2026-07-22 • via Nuitee
H
Henri • solo_traveller • ch
9
2026-07-22 • via Nuitee
R
Robio • couple • ch
9
2026-07-20 • via Nuitee
G
Giorgio Goffredo • solo_traveller • it
10
2026-07-19 • via Nuitee
C
claudia • couple • ch
9
komfort sehr gut aber das frühstück gar nicht gut
Pros:

der pool
das zimmer

Cons:

das frühstück war sehr enttäuschend
eierkocher funktioniert überhaupt nicht
auswahl für so ein nobles hotel zu weng
frischer orangensaft konnte gemacht werden,maschine aber immer verstopft und gar nicht schln an zu sehen

2026-07-17 • via Nuitee
J
Jennifer • family_with_children • ch
10
Super !!!
Pros:

L’accès à la piscine et la qualité des prestations autour de la piscine !!! Magnifique

Petit bémol: la salle de bain, il faudrait changer ou juste détartrer la douche et le robinet de la baignoire.

Cons:

L’accueil et l’amabilité du personnel ♥️

2026-07-17 • via Nuitee
D
denis • couple • ch
9
très bien
Pros:

la piscine , le restaurant, le personnel très sympathique , le lieu, la chambre très correcte , le petit déjeuner très bien

Cons:

le restaurant a la piscine nous avons pris les grillades l'assiette pas chauffée les grillades était froide dommage

2026-07-17 • via Nuitee
G
Gaby • couple • za
9
Very nice feel
Pros:

Location and room appointment

2026-07-17 • via Nuitee
K
Kerstin • couple • ch
7
Zu teuer für die Ausstattung
Pros:

Pool und Wellness
Netter Empfang

Cons:

Alles sehr veraltet

2026-07-17 • via Nuitee
S
Sophie • couple • ch
10
Les séjours que l'on veut prolonger!
Pros:

Le service vraiment au top. Le lieu est magnifique. Les chambres super propres et confortables. Merci séjour de rêve

2026-07-15 • via Nuitee
A
Antonio • couple • it
8
Pros:

Posizione perfetta!
Struttura pulita e personale gentile

Cons:

Camera non a livello della struttura

2026-07-14 • via Nuitee
C
Charleyne • couple • fr
8
2026-07-14 • via Nuitee
C
Christine • solo_traveller • fr
8
2026-07-12 • via Nuitee
D
Daniel • couple • ch
9
2026-07-08 • via Nuitee
Y
Yolanda • couple • es
10
2026-07-06 • via Nuitee
L
Lazuras • family_with_children • ie
9
Pros:

Although we only stayed for two nights on a short business trip, we had a wonderful experience. The staff were incredibly kind and went above and beyond to make our stay special. They kindly ironed my mother's shirt free of charge because it was her birthday and she needed it for a meeting the following day.

They also noticed that we had paid for breakfast but would be leaving early for our flight before breakfast was served. Instead of letting us miss out, they thoughtfully packed some food for us to take on our journey to the airport.

The level of care and attention we received made a lasting impression. The staff were genuinely welcoming and helpful throughout our stay. I would definitely recommend this hotel and would happily stay here again.

Cons:

The only thing I didn't like was that we couldn't stay longer!

It was an absolutely lovely hotel with genuinely exceptional staff. The swimming pool was also an excellent place to relax after a busy day. I wouldn't hesitate to stay here again.

2026-07-05 • via Nuitee
R
Robert • solo_traveller • ch
6
Pros:

Die Lage war gut und der Pool Bereich sehr gut.

Cons:

Zimmer sehr klein, keine Klimaanlage, wenige Dteckdosen beim Bett. Ich war am Abend succh im Hauseigenen Restauraunt, wobei im Raclette Stübchen kein Raclette gab, da dies einfach heute nicht ging, schade... War alleine da und Fondue durfte man nur zu zweit bestellen, somit blieb mir lediglich eine Auswahl von 4 Gerichten.

2026-07-03 • via Nuitee
R
ruiz • couple • fr
6
Pros:

Ancien hôtel mais bien placé parking offert petit déjeuner sympa

Cons:

Très vieux : rideaux, moquettes, huisseries etc …tout est vieillot

2026-07-02 • via Nuitee
G
Gwladys • solo_traveller • ch
10
Très agréable
Pros:

L’accueil , la propreté et la qualité des chambres

Cons:

Rien tout était à mon goût

2026-06-28 • via Nuitee