Palmhouse Boutique Hotel

Hotels
8.3 (45 reviews)
Jl. Mawun No.3, Kuta Mandalika , Kuta Lombok , ID

Free

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Garden
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Cons:
Minimal service
Hot water issues
Access road construction

Categories

Cleanliness
8.01
Rooms are new and clean, but issues with hot water were persistent.
Service
8.48
Friendly and attentive staff, always ready to help.
Location
8.52
Perfect location; very quiet and peaceful.
Room Quality
7.97
Rooms are simple but cozy with essential amenities.
Amenities
8
Basic facilities available; however, limited service in arranging transportation.
Value for Money
8.96
Good value for the area, especially considering the location and amenities.
Food and Beverage
8.01
Breakfast is available now but quality not specifically mentioned.
Overall Experience
8.48
Overall a warm and caring atmosphere, with special mention to helpful staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 16:41

Property Description

Modern Accommodations
Enjoy a comfortable stay in our well-appointed rooms featuring modern amenities such as air conditioning and private bathrooms with complimentary toiletries.

Relaxing Outdoor Spaces
Unwind in our lush garden, shared lounge, or on the inviting terrace after a day of exploring the nearby attractions.

Convenient Services
Benefit from our complimentary WiFi and take advantage of the paid airport shuttle service for a hassle-free travel experience.

Book your stay at Palmhouse Boutique Hotel in Kuta Lombok now for a memorable and relaxing getaway experience!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.3
Based on 45 reviews
Cleanliness: 8.01
Service: 8.48
Location: 8.52
Room Quality: 7.97
Amenities: 8
Value for Money: 8.96
Food and Beverage: 8.01
Overall Experience: 8.48
M
Miriam • solo_traveller • nl
10
Fantastisch!
Pros:

Super vriendelijk personeel. Ik ben heel goed geholpen door Echaa. Super fijne kamers en een fijne sfeer in dit kleinschalige hotel

Cons:

Douche had mogelijk net iets beter schoongemaakt kunnen worden. Er zat best wat kalk op de douchekop.

2026-09-14 • via Nuitee
S
Syrine • couple • au
10
2026-09-09 • via Nuitee
F
Francesca • extended_group • it
10
Pros:

La struttura è bellissima, curata e molto accogliente, perfetta per rilassarsi e godersi qualche giorno di tranquillità.

La camera era comodissima, spaziosa e soprattutto pulitissima, con tutto il necessario

Una menzione speciale va sicuramente allo staff, sempre gentilissimo, disponibile e sorridente. Mi hanno fatta sentire accolta fin dal primo momento e sono stati davvero disponibili durante tutto il soggiorno.

Consigliatissimo a chi cerca un posto curato, tranquillo e accogliente dove soggiornare a Lombok

2026-09-09 • via Nuitee
L
Lorenzo • couple • au
8
2026-09-05 • via Nuitee
K
Kym • solo_traveller • gb
6
Pros:

The staff were really helpful, they gave really good advice about where to eat and what to do. Padre, in particular, helped us rent a bike, recommend a very good "locas" restaurant, find a good cheap barber,and he went far and beyond and really helped me when we were leaving with returning the bike. The location is great as it is good to get to the better beaches and the mosque isn't disruptive in any way when they set of their morning preaching at 5am and it's close enough to town to get to all the things one wants easily but far enough away to not be bothered with the caos

Cons:

The mattress was terrible, and not comfortable at all. The metal springs could always be felt and would dig into your back. At the time of writing, the place wasn't finished, they were building the hotel and it was not a "boutique hotel". The shower would flood the bathroom every time you'd have a shower as the floor was sloped the wrong way so the toilet would have a constant puddle around it. There is no safe in the room or fridge. I left the motor bike in the parking area with a full tank of petrol one night and in the morning it was ⅔ empty, when I mentioned this I just got blank faces.

2026-08-21 • via Nuitee
D
Dewi • solo_traveller • id
8
Great start
Pros:

We like the space and the arrangement of the place though it is not perfect yet

Cons:

The place is quite far from the main road, we have to guess where the place is since there is no one know how to get there, kindly put local contact instead of owner number

2026-08-15 • via Nuitee
A
anton • couple • es
9
2026-08-14 • via Nuitee
M
Michelle • couple • ee
7
Nice place but don’t go if you’re planning to work there
Pros:

- very clean and nice garden area
- staff friendly
- safe 247 security

Cons:

- WiFi terrible
- noisy at times. Dogs, mosque
- no bathroom door

2026-08-08 • via Nuitee
L
Laura Lorena • solo_traveller • dk
10
I loved it 10/10
Pros:

Cute Oasis not too far from everything. Surrounded by mountains, super aesthetic. The staff was so sweet and helpful. Thank you Echa

Cons:

Not something they can control, obviously there will be monkeys, I’m just afraid of them, but again, what can you expect when you are surrounded by beautiful nature and mountains. Would definitely not shy me away from coming again. It was a cool experience for me

2026-06-12 • via Nuitee
W
wo2702 • solo_traveller • at
9
Pros:

Pool, Klimaanlage, sehr freundliches Personal

Cons:

Lage etwas versteckt und schlechte Zufahrt (derzeit viele Baustellen rundherum und Straße nicht fertig)

2026-05-18 • via Nuitee
A
Alyson • couple • fr
10
Pros:

They pay attention to every little detail, right down to the beautiful towel display on the bed. There are adorable little dogs on the property, and the place is very peaceful and beautiful

2026-05-08 • via Nuitee
E
Elizabeth • solo_traveller • au
10
2026-04-30 • via Nuitee
L
Lina • couple • de
10
Pros:

Das Personal war super nett! Unser Zimmer hat uns auch gut gefallen, bequeme Kissen, bequeme Matratze. Das Highlight sind die Hunde :)

Cons:

Die Bequemlichkeit der Poolliegen, ein Kissen würde vielleicht helfen

2026-04-27 • via Nuitee
C
Cremer • solo_traveller • id
6
2026-04-17 • via Nuitee
J
Jeffrey • couple • nl
7
Pros:

Schattig boutique hotel. Kamers zijn prima en hebben een fijne douche, bed en airco. Ligging is heel rustig.

Cons:

Het personeel spreekt gebrekkig Engels (op een enkeling na). Er loopt veel personeel rond, maar er is weinig service in het hotel (vraag je bijv. om een taxi naar het vliegveld, dan krijg je een nummer. Ze boeken dan geen taxi voor je). Verder is het rondom het hotel een grote bouwplaats. Hier heb je qua geluid geen last van, maar zorgt ervoor dat de weg naar het hotel niet makkelijk toegankelijk is. Verder lopen er hier heel veel honden en apen, waardoor lopen hier wordt afgeraden.

2026-01-19 • via Nuitee
A
Argan • extended_group • fr
10
Pros:

Perfect location and very quiet. If you are also a dog lover, this is the perfect place ! The staff are very friendly and helpful! Special thanks to Pendere and Arvin

2025-11-29 • via Nuitee
K
Kroezen • couple • nl
7
2025-10-27 • via Nuitee
L
lydia • extended_group • us
10
2025-10-25 • via Nuitee
S
Selma • couple • se
8
2025-10-20 • via Nuitee
B
Bo • couple • nl
4
Accommodatie zeer basic op basis van comfort en service. Prima maar niet in verhouding met prijs-kwaliteit.
Pros:

Uitstraling

Cons:

Minimale service (daily housecleaning)

2025-10-10 • via Nuitee