Zagreb Hotel

Hotels
7.8 (2381 reviews)
Gencturk Cad. Cukurcesme Sok. No: 29 Sehzadebasi , Istanbul , TR

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Room service
Heating
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Convenient location
Cons:
Small rooms
Lack of amenities
Noise issues

Categories

Cleanliness
7.44
Some reviews mention cleanliness positively but others highlight missing amenities, impacting perception.
Service
8.91
Positive mentions of friendly staff and helpfulness indicate good service.
Location
8.45
Generally good location near public transport, but some noise concerns noted.
Room Quality
6.9
Rooms are described as small and not reflective of a four-star quality.
Amenities
6.93
Lack of basic amenities noted in several reviews.
Value for Money
7.39
Prices are perceived as high for the quality and offerings provided.
Food and Beverage
8.44
Breakfast received positive feedback, though there are some concerns about variety.
Overall Experience
7.91
Overall experience is mixed with positive and negative aspects noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 15:14

Property Description

Luxurious Amenities and Services

Zagreb Hotel boasts a top-floor heated swimming pool with a retractable roof, perfect for a relaxing swim any time of the year. Guests can also enjoy a traditional hammam, sauna, and steam room for the ultimate pampering experience.

Spacious and Comfortable Rooms

The air-conditioned rooms at Zagreb Hotel are designed for comfort and relaxation, featuring large windows, tea & coffee facilities, and a cosy dressing table. Each room is equipped with a full-length mirror, creating a bright and airy atmosphere for guests to unwind.

Convenient Location and Nearby Attractions

Conveniently located within a short walking distance from major attractions like the Hippodrome of Constantinople, Zagreb Hotel is also close to public transportation, making it easy to explore Istanbul's iconic landmarks and shopping destinations. Book your stay now and experience the best of Istanbul at Zagreb Hotel.

Important information:

Please note that guests can use the swimming pool free of charge. The Turkish bath, sauna, steam room and massage services are available for a charge.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.8
Based on 2381 reviews
Cleanliness: 7.44
Service: 8.91
Location: 8.45
Room Quality: 6.9
Amenities: 6.93
Value for Money: 7.39
Food and Beverage: 8.44
Overall Experience: 7.91
R
RoxanaElena • family_with_children • ro
7
Pros:

In the middle of istanbul,near from every point to visit, great breakfast

Cons:

The room was too small i feel exactly like at ibis buget. The hotel is 3stars,not 4. I book at zagreb for pool,but suprise, the pool is deep 1.65m and have cold water(in july) ,there arent any stairs or place under 1.65m ,the pool have only the inox stairs. So if you are not swimmer you can't use it, a big dissapoint for my child.

2026-08-28 • via Nuitee
A
Abdullah • couple • sa
10
2026-08-25 • via Nuitee
A
Abdullah • couple • sa
10
2026-08-25 • via Nuitee
G
George • couple • us
5
2026-08-24 • via Nuitee
D
Daniela Carolina • solo_traveller • ro
6
2026-08-16 • via Nuitee
P
Paula • family_with_children • ke
6
Pros:

The day staff are very kind and helpful. Breakfast is very good. The shower is very powerful with a plentiful supply of hot water. It's possible to walk to some of the main sites but a little far in the heat.

Cons:

The rooms are very small, not really suitable for two people and two sets of luggage. The bathroom is also tiny but well equipped. I chose the hotel because it has a spa and planned to use it on our last morning but it doesn't open until 3pm.

2026-08-15 • via Nuitee
A
Aleksandar • solo_traveller • bg
10
Pros:

след ремонта е много по уютно

Cons:

Стайте са тясни

2026-08-09 • via Nuitee
P
Peter • solo_traveller • sk
10
2026-08-06 • via Nuitee
F
Filali Wahbi Asmaa • solo_traveller • ma
9
Pros:

Hotel top à recommander. Près des transports.

2026-08-06 • via Nuitee
L
Luís • family_with_children • pt
8
2026-08-04 • via Nuitee
B
baghy • solo_traveller • ro
10
2026-08-04 • via Nuitee
L
Luís • family_with_children • pt
8
Boa localização. Funcionários prestáveis. Demasiada rapidez a levantar o pequeno almoço
2026-08-04 • via Nuitee
B
baghy • solo_traveller • ro
10
Pros:

Totul

Cons:

Una din doamnele de la piscina este foarte ne suferită.

2026-08-04 • via Nuitee
T
TATIANA • couple • ru
8
Хороший отель!
Pros:

Внимательный персонал, есть русскоговорящие сотрудники, которые примчатся по первой вашей просьбе и помогут в любом вопросе! Спасибо!
Хорошее расположение, в пешей доступности множество магазинов, остановок общественного транспорта, рынки, некоторые достопримечательности. Номер был совсем небольшой, не более 2 человек поместится. Чисто идеально, постель удобная, уборка ежедневно. Холодильник, чайник,фен, тапочки, пакетики чая и кофе. Вода всегда. Бассейн отличный с соленой водой, прекрасным видом на город и море( днем открывается крыша для принятия солнечных ванн)
Хорошие завтраки. Хорошая звукоизоляция между номерами.

Cons:

Ранним утром и поздним вечером сильный шум транспорта, мусоровозов, крики.Отель "поживший" - прокуренные помещения,кондиционер извергал неприятный запах, а если открыть окно, то очень шумно.
Мы оплатили 3 ночи, но по факту были только две и один завтрак пропал и нам не был предложен бокс с закусками с собой в аэропорт, хотя это стандартная практика. Трансфер от отеля опоздал и мы очень понервничали перед вылетом. И как пожелание - очень не хватало большого зеркала в коридоре комнаты. Было бы неплохо его установить. Одного зеркала над раковиной недостаточно даже на два дня.

2026-07-22 • via Nuitee
R
Rawan • family_with_children • se
7
Helt okej, värt priset!
Pros:

Fint hotell, bra läge! Trevliga personal och väldigt familjevänligt! Dock var det små rum och lite dåligt att man ska behöva köpa dricksvatten! God frukost och bra utbud!

Cons:

Små rum och väldigt dyrt område! Allt kostar dubbelt i restauranger/ affärer! Men det kan inte hotellet göra något åt!

2026-07-22 • via Nuitee
K
Kashief Schroeder • family_with_children • za
5
Good location but limited amenities
Pros:

The pool was very welcoming during the warm days

Cons:

Certain of the reception staff are very uninterested in their guest. The rooms are very small and housekeeping needs to improve on overall cleanliness. Inter room sound insulation is very poor and at times we could hear our adjacent neighbors conversations.

The breakfast is very limited with Western food options but the fresh bread rolls makes up.

2026-07-20 • via Nuitee
M
Maria • solo_traveller • cy
10
Pros:

Όλα έφτανε άριστα. Πιο πολύ περσιναλ

2026-07-19 • via Nuitee
N
NOOR • couple • iq
6
2026-07-18 • via Nuitee
A
Adil Moslih Salih • solo_traveller • se
9
Pros:

The location was excellent—everything you need is within easy reach. The staff were incredibly polite and helpful, especially Mr. Gazi and Mr. Teken at the reception. They truly made our stay enjoyable with their professionalism and kindness. The area also felt very safe, which made our experience even better. We highly recommend this place and would be happy to stay here again.

Cons:

I think the breakfast is quite good, but it could be even better if they varied the menu from day to day. They served the same food every morning, so having more variety would make the breakfast experience much more enjoyable.

2026-07-18 • via Nuitee
N
NOOR • couple • iq
7
2026-07-18 • via Nuitee