Aerotel Cebu

Hotels
7.7 (282 reviews)
Mactan Cebu International Airport Lapu-Lapu Airport Road, Lapu Lapu City, Cebu, Philippines , Mactan , ph

listing image 1
Show all photos

Facilities

Non-smoking rooms
Air conditioning
Express check-in/check-out
Ironing service
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Great location for late flights
Helpful and friendly staff
Cons:
Rooms are too small
Amenities frequently not functioning

Categories

Cleanliness
7.28
Some reviews criticized cleanliness, with mentions of mold and broken fixtures.
Service
8.75
Staff was described as helpful and accommodating in multiple reviews.
Location
9.29
Consistently praised for convenience and proximity to the airport.
Room Quality
6.74
Rooms are very small and have reported issues with amenities.
Amenities
6.77
Several amenities reported as broken or missing, affecting overall satisfaction.
Value for Money
7.23
Concerns regarding price versus quality, particularly for the size and conditions of the rooms.
Food and Beverage
7.78
Breakfast mentioned positively, though not all guests were aware of it.
Overall Experience
7.75
Mixed reviews, with good location offset by room quality and amenities concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 16:03

Property Description

Modern Comfort and Convenience
Aerotel Cebu offers a 3-star experience with air-conditioned rooms, free WiFi, and flat-screen TVs. Enjoy the convenience of a kettle in each room and free toiletries for a comfortable stay.

Prime Location
Located just steps away from Mactan-Cebu International Airport, Aerotel Cebu provides easy access to nearby attractions such as Ayala Center Cebu and Magellan's Cross. Explore the vibrant Colon Street and Fuente Osmena Circle within a short distance from the hotel.

Exceptional Service
With a 24-hour front desk fluent in English and Filipino, Aerotel Cebu ensures a seamless stay for all guests. Experience top-notch hospitality and service throughout your visit.

Book your stay at Aerotel Cebu for a perfect blend of comfort, convenience, and excellent service.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.7
Based on 282 reviews
Cleanliness: 7.28
Service: 8.75
Location: 9.29
Room Quality: 6.74
Amenities: 6.77
Value for Money: 7.23
Food and Beverage: 7.78
Overall Experience: 7.75
P
pascaline • solo_traveller • fr
6
2026-05-23 • via Nuitee
C
Carlito Jr • solo_traveller • ph
7
Pros:

Staff were polite and accommodating. Just needs to choose better words when explaining about a customer concern

Cons:

The air-conditioning system in my room was not working well and I was sweating

2026-05-16 • via Nuitee
J
Joy • solo_traveller • ph
9
2026-05-15 • via Nuitee
K
Kelleen • solo_traveller • us
5
Very expensive and not worth it.
Pros:

The staff was great and the location was great, but the room was falling apart. The TV didn’t work and the coffee machine was broken.

Cons:

The price of the accommodations is ridiculously high. There was no breakfast. The coffee machine was broken. The walls were falling apart, and you couldn’t turn the TV on. This room should’ve cost a third of what it charged me. I definitely won’t make the same mistake twice I would not book with them again. I could barely even fit in the bed. My feet were touching the wall, and my head was pushed up against the headboard.

2026-05-14 • via Nuitee
L
Leonela • extended_group • es
6
2026-05-13 • via Nuitee
B
Brittany • solo_traveller • au
4
2026-05-12 • via Nuitee
S
Seonmin • solo_traveller • kr
1
Pros:

위치

Cons:

방 구석구석에 먼지가 가득하고 화장실과 분리가 안되어 하수구 냄새 때문에 자는 내내 힘들었습니다 돈 더 주고 다른 숙소 가시길

2026-05-06 • via Nuitee
D
Derma • solo_traveller • jp
5
Pros:

toilet more clean and shower room bad smell.

2026-05-02 • via Nuitee
R
Rheena • family_with_children • ph
8
2026-04-29 • via Nuitee
T
Thaddeus • solo_traveller • us
8
2026-04-27 • via Nuitee
D
David • solo_traveller • au
1
They cancelled just hours before check-in
Cons:

They suddenly cancelled my booking on the day of arrival, just hours before check-in time!! They said there was "ongoing maintenance". I was left scrambling to find last minute accommodation just before getting on my plane to Philippines

2026-04-27 • via Nuitee
T
Tuscano • family_with_children • us
5
2026-04-12 • via Nuitee
D
daniel • couple • jp
1
Bad - not recommended!
Pros:

Inside the airport

Cons:

I booked a room for two and when we arrived there they said that the room isn’t available and that they sent me an email when we were at the flight without access to internet. In the mail they mentioned that the room isn’t accessible. We needed to squeeze in a single bed. Very bad experience!

2026-04-12 • via Nuitee
T
Takamasa • solo_traveller • jp
2
失敗
Pros:

空港内に　在ること。

Cons:

給湯が全くダメ　お湯はぬるい、水圧は低い！
各室　エアコンのコントロールが出来ず、寒い。
便座はネジが抜けて　使い難い。
TVが外されてしまってる。

2026-04-12 • via Nuitee
I
Ivy Mae • solo_traveller • us
7
Pros:

The location is perfect for people who have early flights or layovers.

Cons:

I don’t like the security there’s attitude on me. I mean I noticed it coz I’m wearing simple clothes while other costumers are American while I’m simple Filipina. I just don’t like the attitude of her towards me. I can sense the treatment of me versus the other

2026-04-08 • via Nuitee
W
wu • solo_traveller • tw
10
2026-04-06 • via Nuitee
E
Elena • solo_traveller • ch
9
2026-04-05 • via Nuitee
E
Ericca joy • solo_traveller • nz
10
2026-03-30 • via Nuitee
W
WILLIAM • solo_traveller • us
3
2026-03-27 • via Nuitee
L
Lana • solo_traveller • gb
4
2026-03-24 • via Nuitee