Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Parking
Non-smoking rooms
Room service
Family rooms
Pets allowed
BBQ facilities
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Helpful and accommodating staff
Comfortable rooms
Cons:
Limited parking
Expensive breakfast
No spa services
Busy common spaces
Occasional disturbances from smoking guests

Categories

Cleanliness
7.8
Rooms were generally clean, with only minor maintenance issues reported by a few guests.
Service
8.1
The staff received high praise for being friendly, helpful, and accommodating, enhancing the overall guest experience.
Location
8.3
The hotel's location was a key highlight, being conveniently located near key areas and attractions, making it easy for guests to explore the surroundings.
Room Quality
8.2
Rooms were described as comfortable and cozy, with guests appreciating the cleanliness and pleasant ambiance.
Amenities
7.2
While some guests enjoyed the gym and pool facilities, others mentioned the absence of spa services as a drawback.
Value for Money
6.9
Opinions varied on the value for money, with some guests feeling the price was justified by the location, while others found it slightly expensive for the services provided.
Food and Beverage
7.6
Guests generally praised the quality of food and beverage services, although some suggested a wider variety would enhance the dining experience.
Overall Experience
8
The majority of guests had a positive overall experience, citing friendly staff, great location, and comfortable accommodations as key factors.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-06 01:51

Property Description

Homely Accommodation with Garden Views
Comfort and Convenience
Enjoy amenities such as a shared kitchen and 24-hour front desk. Units feature free WiFi, a private bathroom, and a safety deposit box.

Delicious Breakfast and BBQ Facilities
Start your day with buffet and American breakfast options and relax with the property's barbecue facilities.

Convenient Location for Sightseeing
Explore nearby attractions like Nairobi National Museum and Kenyatta International Conference Centre. Hiking and car hire services are also available.

To book your stay at United House in Nairobi, visit our website today!

Important information:

Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location