NewCZ Haeundae Residence

Hotels
8.7 (387 reviews)
30, Haeun-daero 570beon-gil, Haeundae-gu , Busan , kr

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Heating
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Modern furniture
Cons:
Poor service
Cleanliness issues

Categories

Cleanliness
8.45
Several reviews mentioned issues with cleanliness and lack of amenities provided.
Service
8.95
Service was mentioned as standard but could improve based on a few reviews highlighting unhelpful staff.
Location
9.45
Many reviews praised the convenient location close to the beach and local amenities.
Room Quality
8.45
Mixed feedback on room size and amenities; some found the rooms too small or lacking basic items.
Amenities
8.45
Mentioned facilities were either positive or had requirements that detracted from the experience.
Value for Money
8.95
Good value was noted, but issues with additional charges for services impacted perception.
Food and Beverage
7.95
Food quality received negative feedback, especially regarding the restaurant experience.
Overall Experience
8.95
Positive overall experience despite some setbacks in service and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 06:50

Property Description

Prime Location in Haeundae District
Located just 500 meters from beautiful Haeundae Beach, NewCZ Haeundae Residence offers convenience and comfort for your stay in Busan. Explore nearby attractions like Dalmaji Hill and BEXCO easily from our hotel.

Well-Equipped Guest Rooms
Our guest rooms feature modern amenities including air conditioning, fridge, microwave, and free WiFi. Relax and unwind with city views available in selected rooms.

Nearby Attractions and Transportation
Take advantage of our proximity to Busan Cinema Centre and Kyungsung University. With Gimhae International Airport just 24 km away, your travel plans are made easy when you stay with us.

To experience the best of Busan, book your stay at NewCZ Haeundae Residence now.

Important information:

Please note that additional facilities (swimming pool, fitness center, and sauna) are available upon request. Please contact the property in advance to arrange this.

This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.7
Based on 387 reviews
Cleanliness: 8.45
Service: 8.95
Location: 9.45
Room Quality: 8.45
Amenities: 8.45
Value for Money: 8.95
Food and Beverage: 7.95
Overall Experience: 8.95
C
Chen extended_group tw
1
22:00~09:00完全聯絡不到飯店人員,連個服務緊急電話都沒有。
Pros:

空間夠大

Cons:

飯店晚上10點後到早上09:00都無服務人員,完全無法聯絡到,連booking緊急聯絡服務也找不到飯店的人,房門是使用電子鎖,密碼突然被變更,帶著小孩被鎖在門外2個小時,遇到好心的韓國人幫我們聯絡上員工,遠端解鎖密碼。

2026-07-23 via Nuitee
K
Kanak family_with_children au
10
Modern and lovely property !!
Pros:

The location and views from the room !!

Cons:

Did not had a washing Machine and dryer

2026-07-23 via Nuitee
柏祥 solo_traveller tw
9
Pros:

景觀極佳,放眼望去就是一片海雲台沙灘。

Cons:

三天將近5萬台幣,但三天才清潔一次,部分家電不能用,浴缸設置在落地窗前確沒有遮簾可以掩蔽。

2026-07-22 via Nuitee
K
Ken family_with_children au
6
2026-07-21 via Nuitee
C
Carole family_with_children ch
3
2026-07-20 via Nuitee
G
Geraldine family_with_children fr
7
Très bon emplacement de l’hôtel, de bon standing sauf pour la cuisine et un peu cher. Piscine payante.
Pros:

Très grand appartement lumineux avec un très grand canapé et des lits confortables. Une grande salle de bain. Une grande cuisine.
On avait des serviettes tous les jours et sur 5 nuits, ils ont fait 1 fois le ménage.

Cons:

Une grande cuisine sans équipement donc à quoi ça sert. Pas de couteau, pas de vrai verre, 6 assiettes au total de 3 tailles différentes. Pas de condiments. Pas de torchon. Juste une poêle, une casserole et un cuiseur à riz.
Et il y a des mauvaises odeurs dans les salles de bain et dans la baignoire sur le balcon.
La clim dans la chambre de mes filles faisait beaucoup de bruit. Salle de bain à part petite.
La piscine est payante.
Problèmes avec les prises pour charger.

2026-07-18 via Nuitee
P
PEIWEN solo_traveller tw
3
Cons:

雙人房。空間狹小,硬說可以加床睡四個成人,根本沒辦法

2026-07-17 via Nuitee
郁書 solo_traveller tw
9
2026-07-16 via Nuitee
T
Tamara couple gb
5
Average
Pros:

It was somewhat clean

Cons:

No life in it and bathroom was basic as was the sleeping arrangements

2026-07-16 via Nuitee
佩珍 family_with_children tw
1
Pros:

未入住

Cons:

未入住直接扣款

2026-07-14 via Nuitee
A
Ashlene family_with_children gb
10
Best place to stay in hondae beach !!
Pros:

Everything is well equipped and new

Cons:

Nothing

2026-07-10 via Nuitee
J
Joyce couple us
10
2026-07-09 via Nuitee
C
CPC family_with_children tw
10
2026-07-07 via Nuitee
S
Shirli family_with_children il
7
A new modern apartment building which could use some small adjustments
Pros:

We stayed at this property for about a week as three adults (mother and 2 teenage daughters) in a room with one small double bed and one single bed. We requested an extra blanket, but it was available only for an additional 10,000 KRW per day, so we decided not to get one.

The location is excellent—very close to the beach and convenience stores. The building itself is new, modern, and attractive. The apartment is equipped with a smart control system (although everything was in Korean 😊), and fresh towels were provided daily.

Cons:

However, despite the apartment being new, clean, and technologically advanced, it lacked some very basic conveniences. For example, there were no hooks at all in the bathroom for hanging towels or clothes, and there was no drying rack or clothesline on the balcony for drying laundry.
The kitchenette was reasonably well equipped with dishes, a microwave, and a cooktop. There was also a washing machine in the apartment, but upon arrival we were told not to use it and were instructed to use a 24-hour self-service laundromat instead. I never understood why. In fact, having a washing machine in the apartment was one of the main reasons I chose this property in the first place.

The building has a gym and a beautiful infinity pool on the top floor. Both are absolutely stunning, but access requires an additional fee.
One unexpected challenge was that the only mirror in the entire apartment was in the bathroom. For three women sharing the room, getting ready each day required a bit of patience and coordination! An additional mirror outside the bathroom could be helpful
Housekeeping was provided twice during our stay, which was appreciated.

Our biggest frustration occurred on the first day. We arrived and spent about 40 minutes trying to check in. The lobby was completely empty, and we had no idea what to do. Eventually, through the chat service, we were informed that there are actually two apartment buildings and that check-in for our building was located on the 3rd floor. This is something that should have been clearly communicated in advance and would have saved us a lot of time and unnecessary stress.

Overall, the property has many positives: a fantastic location, modern facilities, and a beautiful building. However, the lack of some basic amenities, the confusion at check-in, and the inability to use the in-room washing machine were disappointing. For that reason, I'm not sure I would choose to stay here again or recommend it without reservation. ⭐⭐⭐☆☆

2026-07-05 via Nuitee
M
Melissa family_with_children au
9
Pros:

Great location and good value for money

Cons:

You had to pay extra to use the pool

2026-07-05 via Nuitee
M
Mish extended_group au
10
i loved everything about our stay the room and location were perfect i would highly recommend it to
2026-07-04 via Nuitee
H
Hyun-Seung extended_group kr
10
2026-07-03 via Nuitee
J
Jessica family_with_children ph
10
Beautiful apartment, superb view
Pros:

Modern, spacious, great view

Cons:

A bit sparse, eg only 4 coffee pods provided for a 4 night stay, with four guests. This only allowed for one coffee each for the entire stay! A few more kitchen utensils would’ve also been great.

2026-07-03 via Nuitee
聖巖 extended_group tw
10
2026-06-28 via Nuitee
A
Aisling extended_group ie
9
Great space, high tech, clean and comfortable but lacks the basics.
Pros:

Clean, spacious and modern. Great location.

Cons:

Lack of basics in the room. No glasses.

2026-06-26 via Nuitee