Q Apartment

Hotels
9.3 (111 reviews)
проспект Назарбаева 28 А, корпус 14, 2 подъезд , Almaty , kz

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Facilities

WiFi available
Free WiFi
Air conditioning
Heating
Lift / Elevator
Express check-in/check-out
Airport shuttle
Soundproof rooms
Breakfast in the room
Packed lunches
See all facilities

Review Highlights

Pros:
Spacious accommodations
Excellent location
Friendly staff
Cons:
Difficulty identifying the building
Clearer communication about access codes needed

Categories

Cleanliness
9.3
Reviews consistently highlight the cleanliness of the apartments.
Service
9.8
Staff is described as super nice and helpful, with fast communication.
Location
9.3
Location is mentioned as great, with easy access to public transport.
Room Quality
9.3
Rooms are spacious and modern, with comfortable amenities.
Amenities
9.3
Well-equipped kitchen and essential amenities are highlighted in reviews.
Value for Money
9.3
Good price-value ratio noted by many guests.
Food and Beverage
8.3
No specific mention of food options; assumed standard for this hotel tier.
Overall Experience
9.8
Overall positive impressions noted, with many guests feeling at home.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 19:06

Property Description

Convenient Location
Q Apartments is conveniently located near Raiymbek Batyr Metro Station, Almaty Central Mosque, and Almaty 2 Train Station. Guests can easily access popular landmarks like Ascension Cathedral, just 3.1 km away.

Modern Amenities
Enjoy a comfortable stay with free WiFi, soundproof units, a lift, and full-day security. The private bathrooms add an extra touch of luxury to your experience at Q Apartments.

Special Services
Looking to explore the city? Benefit from the aparthotel's packed lunch service for your day trips. Additionally, outdoor play equipment is available for guests to unwind and have a relaxing time.

To experience these amenities and more, book your stay at Q Apartments and make your trip to Almaty truly memorable.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.3
Based on 111 reviews
Cleanliness: 9.3
Service: 9.8
Location: 9.3
Room Quality: 9.3
Amenities: 9.3
Value for Money: 9.3
Food and Beverage: 8.3
Overall Experience: 9.8
Ансат • solo_traveller • kz
10
2026-07-15 • via Nuitee
J
Jon • solo_traveller • au
1
Warning, this is a scam! The booking was confirmed, money was charged, but on the day of arrival, th
Cons:

Warning, this is a scam! The booking was confirmed, money was charged, but on the day of arrival, the host blocked our contacts and refused to check us in. We had to overpay for a last-minute hotel.

2026-07-14 • via Nuitee
F
Fahad • solo_traveller • sa
10
Pros:

شقه داخل مجمع جميل ونظيفه جدا

2026-07-13 • via Nuitee
J
Jose • family_with_children • pt
10
2026-07-10 • via Nuitee
S
Semih • solo_traveller • at
10
2026-07-08 • via Nuitee
S
Simona • couple • sk
8
Pros:

I loved the location as it is next to the Almaty metro station. There are groceries open 24/7 nearby, plus shops with clothes, supermarket. Apartment was clean, bed very comfortable.

Cons:

I’d suggest adding instructions where to find an appartment as instructions weren’t very clear and it took us 5minutes to find it.

2026-07-05 • via Nuitee
Самарина • solo_traveller • kz
10
2026-07-04 • via Nuitee
D
Diddi • solo_traveller • se
7
Pros:

Att det var nära allt. Ganska centralt och allt fanns runt.

Cons:

Att på 9 dagar byttes aldrig sängkläder. Fast ej jag skrivit flera gånger på whats up. Vi hade strömavbrott i nästan 24 timmar som påverkade allt mat vi hade i kylen som vi behövde slänga. Och att tvättmaskinen förstörde alla våra kläder då det ej gick att öppna dörren pga ej ström.
Air condition var katastrof. Vi påpekade flera gånger men ingenting gjordes åt saken. Fick toalettpapper 1 gång på 9 dagar. Fick handla in det själv.

2026-07-04 • via Nuitee
Миндияров • solo_traveller • ru
10
2026-06-27 • via Nuitee
R
Ranjith • solo_traveller • au
9
Good comfy appartment
Pros:

Great location, reasonable distance from station and right next to metro, everything about the room

Cons:

Just fix the payment mechanism.

2026-06-20 • via Nuitee
B
B • solo_traveller • fr
1
A FUIR !!!!
Pros:

Propre

Cons:

A FUIR !!!!!!!!
Le Logemen était t au RDC on entend les enfants jouer on ne pas ouvrir la fenêtre car il y a du passage ...


Le propriétaire ne voulait pas me communiquer l'adresse alors que je lui avait demandé 2 h avant le check in et que j'avais de route pour y aller. J'ai fini par la trouver sur Booking. Il voulait me communiquer les instructions uniquement à l'heure du check in .

Pour finir la veille de mon départ on s'est arrangé avec le propriétaire pour payer le lendemain a 7h du matin. A 6h20 une dame faisait que de taper à ma porte violement !!!! Elle n'arrêtait pas de tape, le temps de me lever elle a du taper 5 fois !!!! Au moment de payer ma banque pour des raisons de sécurité m'indique qu'il faut que j'insère ma carte et que je mette mon code de sécurité j'explique a la standardiste TRES DÉSAGRÉABLE ET LIMITE AGRESSIVE me dit que si ça marche pas c'est que j'ai pas 'd'argent j'ai due lui montrer mon compte !!!! Et j'ai du courrir pour aller retirer l'argent car je devais partir a l'aéroport !!!!

Au vu du prix et du service FUYEZ ne réservez pas ! Y'a des meilleurs autour !!

2026-06-20 • via Nuitee
Ансат • couple • kz
10
Останавливался в этих апартаментах и остался очень доволен. В апартаментах было чисто, уютно и комфортно, всё соответств
2026-06-18 • via Nuitee
A
Abbas • solo_traveller • bh
8
Pros:

Very clean rooms, good air conditioning, a safe location, and helpful staff through WhatsApp communications.

Cons:

Unavailability of safe box. The residence was difficult to find, and I suggested to the host creation of a short directions video and share it with guests via WhatsApp. The property is located within a gated compound that restricts car entrance. Although the facilities were good, I cannot recommend this property because the hot water issue affected all our rooms and was not resolved despite being reported from the first day.

2026-06-14 • via Nuitee
Асхат Кажеков • solo_traveller • kz
10
2026-06-11 • via Nuitee
A
Alexandra • solo_traveller • kz
7
Pros:

минималистичный стиль. спокойные цвета. нет захламления.
есть холодильник, микроволновка, кондиционер.
видимо из-за звукоизоляции, было тихо.
шампунь не одноразовые пакетики, а дозатор.
менеджер была на связи, отвечали быстро.

Cons:

требуется мелкий ремонт и генеральная уборка.
что-то на шторе прилипло, когда задергиваешь видно. розетка выдернута из стены.
утюг протекает.
на стульях какие то пятна. может их чем-то накрывать и стирать чехлы.
чайник не выключается сам, нужно предупреждать об этом. носик чайника погнут.
дозатор для мыла сломанный. дозатор для шампуня плохо работает.
не было сухих салфеток. если что-то прольешь то и вытереть не чем.

такси не пропускают за шлагбаум, учитывайте это если вам важно доезжать до двери.

2026-05-31 • via Nuitee
Жандарбек • solo_traveller • kz
10
Комфорт одним словом
Pros:

Очень рекомендую, по всем параметрам

Cons:

-

2026-05-28 • via Nuitee
T
Tanglijun • couple • cn
7
2026-05-05 • via Nuitee
V
Vadim • solo_traveller • ru
10
2026-04-29 • via Nuitee
K
Karla • couple • pt
10
Pros:

Tudo muito limpo e organizado, localização muito boa.

2026-04-27 • via Nuitee
K
Katsiaryna • solo_traveller • by
10
Pros:

Можете смело бронировать данные апартаменты! Внутри все очень чисто, вся мебель новая, есть базовые вещи для готовки, лёгкая коммуникация с хозяином квартиры.

Нет никаких проблем с заселением, оно происходит бесконтактно, что очень удобно если прилетаете поздно!

Локация тоже удачная, а из окна кстати немного видны горы))

2026-04-25 • via Nuitee